Reviews
I do not like to do surveys or reviews so I normally...
I do not like to do surveys or reviews so I normally avoid them. However, when you receive excellent care and attention when and where is it seems to never happen, I am more than happy to put in my 2 cents. Tony is a great guy. Experienced, helpful and best of all... honest. I don't think I have ever said that about a car salesmen before!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
"Used car dealer" is almost synonymous with...
"Used car dealer" is almost synonymous with "liar" these days, so it's really refreshing to find an honest one. I don't expect any used car to be perfect, but I want to know about defects as well as benefits.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tony is a straight shooter. Don't let the misconceptions...
Tony is a straight shooter. Don't let the misconceptions of car dealers dissuade you from giving Ton and his crew a chance to dispell them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tony is a great guy and the next time I need a used car,...
Tony is a great guy and the next time I need a used car, I will go to him. It is important to have someone you can trust and Tony is that guy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tony is an excellent guy to work with. He is honest, to...
Tony is an excellent guy to work with. He is honest, to the point, and will go out of his way to find what it is you're looking for. I would recommend him to anyone and everyone!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tony took the time to ask me lots of questions before he...
Tony took the time to ask me lots of questions before he would suggest which type of vehicle would best fit my needs. He then explained the features and benefits of the vehicles available that made sense.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I had a few day's left on my warranty,(3), and my brakes...
I had a few day's left on my warranty,(3), and my brakes started acting up. No big safety concern at the time but could become so in the winter on slippery roads. My 2004 Ranger has a 4 wheel ABS system and the front wheel sensors were not sensing correctly. Dan Plasse took a ride with me and confirmed the sensors were bad. Went into the office and talked to one of the owners, forget which first name. He looked up the parts availability and cost. The front wheel hubs had to removed and the sensors replaced, OR, they have an up-grade where the sensors are part of the wheel bearings. The upgraded setup costs more but the labor is less and you get new wheel bearings in the bargain so the total cost is about the same. Your choice! I said, I'll take the new wheel bearings. The owner asked, "When would you like to have it done?" I said, "'Tongue in cheek,"Tomorrow". He said what time do you want to drop it off it will take a few hours? I almost fell out of my shoes. I mean, I thought he was kidding around with that FAST response! The truck was fixed!!! Dan Plasse walked up to me with a radio knob, it was missing when I bought the truck. He noticed and said he would get one for me, two month's prior. These guy's honer their commitments, they don't forget a promise.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tony was extremely knowledgeable, friendly and helpful. ...
Tony was extremely knowledgeable, friendly and helpful. The staff at Harbro is top notch! I would definately recommend to friends, business associates and family members.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I brought my 2008 Ford Edge in for service at Harbro. I...
I brought my 2008 Ford Edge in for service at Harbro. I spoke with Andrea who was very polite and cheery. My car was serviced in quick amount of time and they did a full inspection of my car and I was very satisfied with the service. I will be back again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dave was very helpful in finding me a car and finding it...
Dave was very helpful in finding me a car and finding it for me fast. Im very thankful for all the help, and look forward to doing any future business with them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
