Reviews
I am normally worried when entering a repair facility...
I am normally worried when entering a repair facility because I do not know much about cars. All I knew is my moms vehicle had issues. I took it to Harbro and right away Eddie, John, and Dan assured me that they would take good care of me. The vehicle needed a lot of work but they walked me through every single step explaining what the car needed and how much it would be. They are very sincere honest people and I look forward to dealing with them again in the future!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dave was able to get me into the vehicle that I was...
Dave was able to get me into the vehicle that I was looking at with a lower monthly payment. I was able to pick up the vehicle earlier than what was planned.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
I went in for an oil change, and my car was taken in...
I went in for an oil change, and my car was taken in instantly. There was a nice place to sit and wait for it to be finished. They had coffee and water available. I waited maybe 25 minutes for my car to be finished. The staff was very friendly. I ended up bringing my mothers truck for an oil change there as well the next week, without an appointment and they told me that they needed me to come back, and when I came back they immediately took her truck in and was done in 25 minutes. I will bring my car back there for any problems that might occur in the future without hesitation.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I came to Harbro just as a first time car buying looker...
I came to Harbro just as a first time car buying looker and left an extremely happy first time car owner. I dealt with Dave Malo mostly, and he was absolutely wonderful! He was really great to me and treated me exactly how I wanted to be treated, like a valued customer who mattered, regardless of it being my first time buying. He was very helpful in showing me the exact car that fit my needs and budget while still meeting all of the materialistic factors I was looking for in a car (milage, style etc.). Mike Hare gave me a great personal testimony of my new 2008 Smart Passion Cabriolet, which made me look at the car in a very positive light. My opinion matched his, I completely agreed with how fun the car was to drive and how it felt exactly like driving a "normal sized" car. Chris helped me with some financing and number crunching. Mark was awesome with letting me know all of the tech specs of my car (which my mom had insisted on knowing herself as well) like where my fluids were, the battery etc. and how to get to all of those compartments in the Smart. Dave I dealt with most, and like I said he was just amazing. He was so nice and so helpful with getting me the best deal price wise and also the best deal with the loan. He worked really hard and was very dedicated to me as a customer. He even gave me advice on who to go through for insurance since the insurance company I was going to go through gave me a very high rate. He suggested Geico and explained that he also has his own policy with them. He was right again, Geico gave me an awesome deal! Seeing that he was a customer of the company as well made me trust it even more. Literally, words can't even explain how helpful and patient he was with this sale. Harbro also has great perks for their customers even after they've become car owners and this made me feel even more valued. They don't just sell you the car, off you go and they never see you again. They want to keep in touch and give you the best! I'd like to thank everyone who helped me, you guys made this a great, fun, and painless experience! I am completely in love with my new to me 2008 Smart Passion Cabriolet!
I recently bought a used car from Harbro and it was...
I recently bought a used car from Harbro and it was giving me some trouble after a Month and a Half. I right away called Harbro and they were very helpful, called a tow truck and gave me a rental car. Nothing showed up on the computer that caused the issue of my car and seemed okay. I went back got my car and days later another problem came up. I right away called Harbro again and they gladly took my car and had another rental ready for me! The staff is very helpful and understanding. I am very happy with the efforts the mechanics put in to try to fix my car in a timely manner. I thank Mark and Chris for all their help!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
i went there looking for a car.when i met dave,he never...
i went there looking for a car.when i met dave,he never at all pressured me into a sale.i saw my car in the lot and i bought it and financed it.he gave me a good deal and i was very satisfied with the friendliness with all the staff.a lot of my friends have cars from harbro and never had i heard of a bad deal from the dealership phil bedigian
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I just purchased two cars with Harbro. One for my sister...
I just purchased two cars with Harbro. One for my sister and one for my niece. I have bought 9 cars through Harbro. It is nice to be able to walk in and tell them what I am looking for and have them take care of it for me with no worries of being ripped off.
I was looking for a used car because my 1991 Honda had...
I was looking for a used car because my 1991 Honda had finally broken down. I went to Herb Chambers and they gave me the a really terrible experience. My grandparents swear by Harbro so we went there next. Dave was so amazing, he searched for days looking for the perfect car for me, got me deals I thought would never happen, and just made sure I was completely taken care of. He even talked to my grandmother so she felt 100% comfortable cosigning for me. I will recommend this dealer to all my friends should they ever need a car. Dave really did everything he could for me, he went above and beyond to make sure I was going to be in a safe and reliable, yet cheap enough for a college student to afford, car. Thank you so much Dave!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Haley, I really appreciate this review.. It means alot to me and Harbro!! I am glad that you are happy with your purchase of your new Pontiac G6!! Thanks Again Dave
My husband and I were able to purchase a used car from...
My husband and I were able to purchase a used car from Harbro when other dealers turned us down. We couldn't be happier! We would like to thank Chris and Dave for their outstanding customer service and friendliness.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My Review of Harbro Sales & Service Inc is a...
My Review of Harbro Sales & Service Inc is a favorable one.I dealt with Harbro Sales &Service before and this time was no exception.Dave was friendy,helpful and customer oriented. I defintely would recommend this dealership to my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
