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Harbro Auto Sales

(2,526 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–7:00pm 8:00am–5:00pm
Wednesday 8:00pm–7:00pm 8:00am–5:00pm
Thursday 8:00am–7:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
2014 state dealer award
View 13 awards
2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(866) 926-1267 (866) 926-1267

Reviews

(2,526 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Harbro Auto Sales from DealerRater.

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Excellent customer service and Incredibly friendly...

Excellent customer service and Incredibly friendly people. I would recommend them to everyone looking to buy a car new or used. Thank You! For a great experience while doing something that can be very stressful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Cassie, It was my pleasure dealing with you in your purchase of your new vehicle... Please refer anyone to come and see me Also Thanks for the review!1 Dave & Team Harbro

I have done business with Harbro for over 30 years and...

I have done business with Harbro for over 30 years and always found the sales and service departments always courteous, polite, and very helpful with each vehicle that I have purchased. I fully recommend Harbro Auto Sales to any person that is looking for a good dependable vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I purchased my van from you few years ago. I've been in...

I purchased my van from you few years ago. I've been in on several different appointments to have service done. I can honestly say that the staff that is currently working in the Webster Location is the best you've had. (Andrea, Dan,& Matt new guy) We will deffinately look here before we purchase another vehicle. The customer service and their overall curteouness is outstanding. Thank You, Lucy & Jim Bernier

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We recently experienced a problem with our van on the...

We recently experienced a problem with our van on the highway and had to pull over. It was a Saturday afternoon, and we stopped at Harbro's, which was one of the few service stations that was open in the area. We were treated very well and received a rental van quickly and were told that our van would be ready for pickup on Monday. The overall service was very courteous and thoughtful of our safety.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The overall experience of buying a car is generally...

The overall experience of buying a car is generally stressful, but the wonderful salesmen at harbro made us feel safe and secure about it. Great service! Answered every question we had and were very patient with us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This was our first experience with Harbro, although they...

This was our first experience with Harbro, although they had come recommended by a friend. Tony was easy going and seemed forthright immediately. We were looking under 10k, which hasnt been easy and it's hard to know who to trust. We were comfortable with Tony and he was knowledgeable about the 2 vehicles that we were interested in. Im glad we stopped by, a few days later we closed the deal. The experience was painless and (gasp) pleasant! Thanks, Tony!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This was my first experience with Harbro and it will not...

This was my first experience with Harbro and it will not be my last. I worked with Chris Sargent and he was wonderful. Friendly, kind, courteous and always got back to us with every detail. I am so glad I took that chance at their lot and I found the truck of my dreams and he did everything possible to get me in that truck. They were so impressive that my husband bought his car there too while I was finalizing my purchase! Harbro seemed to go out of there way to make sure both me and my husband were comletely satisfied with our vehicles with no pressure ever to buy. Any and all concerns we had were all taken serioulsy and dealt with to make sure we were very happy. Not only did they make the sale go easy but to have them do all the leg work to register and get us on the road was awesome!! They do all the work!!! I would highly recommend them to anyone!!! I guess they really are trying to be as their mission states "to change the way people feel about used car dealers"!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I bought a car in April from Harbro Auto in Webster. ...

I bought a car in April from Harbro Auto in Webster. This was easily the easiest, low stress car purchase I have made. Tony was friendly, courteous, and very knowledgeable. I wouldn't hesitate to send my friends and family to Harbro Auto for their next used car purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Tony was so friendly and helped us right away. He made...

Tony was so friendly and helped us right away. He made everything seem like it was going to work out and was understanding about everything! He was great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Service and staff were very good,got car when said i...

Service and staff were very good,got car when said i would.I would tell my friends and family to go Harbro for a great deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review. Glad to be able to help! Andrea & Team Harbro