Reviews
Mandi was a great salesperson. Very easy process. Highly...
Mandi was a great salesperson. Very easy process. Highly recommend Jacky Jones. Was the only dealership around that had the car i was looking for.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
dougwhittum@yahoo.com
The best car experience ever. Everyone that I dealt with was a professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Service! bought a nice Escape Titanium
Spoke with Angel Garrison on the phone to make sure the 2014 Escape Titanium was still available. We drove 2 hours and the vehicle was everything we seen on Cars.Com. We loved it and decided we wanted it. Angel did an amazing job making sure we had everything thing we needed and knew about all the cars features. She made the car buying process as smooth as possible.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service tech (Dewayne) was very knowledgeable with what...
Service tech (Dewayne) was very knowledgeable with what was going on with my 2019 Ranger. Explained issue to me, felt comfortable with explanation of issue.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I ahte car dealers because it takes all day to buy a car....
I ahte car dealers because it takes all day to buy a car. NOT here, I made it clear that I hated the paperwork wait. So when I returned to pick up my new car all paperwork was don't it took me 10mins to sign and walk out the door. Best car purchase ever. Thanks Ray and Kevin. I'll be back!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great dealership!
Awesome group of people. Everyone from the sales staff to the repair staff are all friendly and helpful!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jacky Jones Ford Lincoln Mercury and specifically Jeff...
Jacky Jones Ford Lincoln Mercury and specifically Jeff King provided a most comfortable and enjoyable experience! THANK YOU Second vehicle purchased from Jacky Jones and the experience couldn’t be BETTER !!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
awesome f150 super crew truck
Awesome job by all the staff at Ford in Sweetwater. Thanks so much helping me purchase my truck. Your staff goes above and beyond to make purchasing a vehicle so easy. You truly care about your customers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Phillip, thank you for your kind words and congratulations on your new truck! We're happy you found our staff to be so supportive during your experience here at Jacky Jones Ford of Sweetwater.
Great buying experience
Worked with me on finding the truck I wanted. Gave me a good trade-in price. Will use dealer for all my service needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Richard, thank you for your kind words and congratulations on your new truck! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.
Best place to buy a vehicle
Wonderful. Ray is the best. Very easy to trade. If they don't have what you want, they will find it for you. This was not our first time to buy from Jacky Jones.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care.