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Dave Arbogast Buick GMC

(1,134 reviews)
Visit Dave Arbogast Buick GMC
Sales hours: 9:00am to 5:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30pm–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–5:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
New (937) 552-2261 (937) 552-2261
Used (937) 552-2904 (937) 552-2904
Service (937) 552-2071 (937) 552-2071

Reviews

(1,134 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dave Arbogast Buick GMC from DealerRater.

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Joe went above and beyond as he did on our purchase in

Joe went above and beyond as he did on our purchase in 2018 as well. He made the purchase of our new 2024 3500 denali perfect. Gave us a good trade in price for the purchase of our new truck. Made sure everything extra we wanted was completed and answered all our questions. Joe made sure to go through all the updated features on this new denali. He helped me with all the set up, onstar, my electronics. He made our purchase a breeze! As we travel for work and pull a fifthwheel gooseneck converted camper, we needed the hitch all in place with ball and safety chain hookups, when they delivered in 2018 our denali dually was all set up for us and delivered to our location to us a few hrs away. And same on our 2024 purchase, Joe made sure our hitch was in place, kicker system installed and ziebart done. And it was my pleasure this time to meet Joe in person. I picked up our new truck and he went over every detail with me. I highly recommend you go see Joe Bauman at Arbogast GMC!! Thankyou so much Joe we appreciate you for making our purchase so easy!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Had a deal worked before going to this dealership.

Had a deal worked before going to this dealership. They reneged on my trade offer and then still took over 5 hours to get paperwork drawn up and ready for me to sign after I still agreed to get the vehicle. Then after signing I found damage they basically told me “tough luck. Go somewhere else to have it fixed”. Do not recommend.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

We bought a truck at Dave Arbogast , Troy Ohio.

We bought a truck at Dave Arbogast , Troy Ohio. Chance Thomas was our salesman..professional, courteous, friendly and not one of those pushy types. We even took a couple days to decide what was best for us after looking at a few different options. Chance went over and above to ensure we were happy with the purchase. all of the staff were friendly and welcoming. Customers, Jeff & Lisa

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us, Jeff & Lisa! We are pleased to hear that Chance provided exceptional service during your visit and was able to find the perfect option for you! I will be sure to pass your acknowledgements along to Chance, Ba, and the Team! We really appreciate your business and thank you again for choosing Dave Arbogast Buick GMC. If you need anything, please do not hesitate to let us know! 😃 Enjoy your Sierra!!!

We have purchased 10 vehicles from the same salesman.

We have purchased 10 vehicles from the same salesman. and the dealership services that they offer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We really appreciate your return business over the years!!! Thank you for choosing Dave Arbogast Buick GMC again and again! I will be sure to pass your acknowledgements along to Ross and the team. Thank you again for taking the time to leave us a 5 star rating and review. If you need anything, please do not hesitate to let us know! :)

Jamie Mead helped my husband and I to find the perfect

Jamie Mead helped my husband and I to find the perfect car I would recommend him to anyone he's an amazing sales person

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1 person out of 1 found this review helpful.

Smiles, knowledge and confidence were expressed by each

Smiles, knowledge and confidence were expressed by each of the team members at Arbogast. I know I'm being treated fairly and respectfully by all the folks at the dealership.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service advisor, Luke Meyer, was so patient,

The service advisor, Luke Meyer, was so patient, knowledgeable and helpful. He helped me load an app on my phone to get reward points which no one has ever mentioned to me. Been coming here for about 20+ years. Very satisfied with their service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Disappointed to say the least.

Disappointed to say the least. I have always been pleased with the work the’ve done. This time I had a tire replaced and they didn’t put the spare back where it belonged. They just threw it I. The back of my suv. I had to take it all out and put it back right so I could close it. Very disappointed

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Always very accommodating and professional, great service

Always very accommodating and professional, great service from the sales staff as well as the technicians.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

They are very nice and considerate of your needs.

They are very nice and considerate of your needs. Take time to explain things in a way you understand.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.