Reviews
Caleb made sure alignment was perfect and he was happy
Caleb made sure alignment was perfect and he was happy with it and so was I. The crash was greatly appreciated as well. Thank you for meeting all my service needs in one appointment.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, April! We're delighted to hear that Caleb ensured your alignment was perfect and that you were satisfied with the service at Lima Auto Mall. It's great to know we could meet all your service needs in one appointment. Our team looks forward to seeing you again! Sincerely, The Lima Auto Mall Team
Brett was great to deal with.
Brett was great to deal with. No pressure, just helpful in making sure I understood everything. Ryan, the manager was also very helpful very informative. I will definitely do business with these guys again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We’re thrilled to hear that Brett and Ryan provided you with a great experience at Lima Auto Mall. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Lima Auto Mall Team
Very friendly salesman.
Very friendly salesman. Ryan went out of his way to make the deal. Highly recommended!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words, Linda! We’re thrilled to hear that you had a great experience with Ryan at Lima Auto Mall. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, The Lima Auto Mall Team
Mike was very courteous and pleasant to work with.
Mike was very courteous and pleasant to work with. He showed how much he cares about his customers. Definitely a pleasure to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! We're glad to hear that Mike provided you with such a courteous and pleasant experience at Lima Auto Mall. We truly appreciate your kind words and hope to see you again soon! Sincerely, The Lima Auto Mall Team
Brett was very nice and helpful.
Brett was very nice and helpful. Great sales man to deal with. Would recommend him to anyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We’re pleased to hear that Brett provided you with excellent service at Lima Auto Mall. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Sincerely, The Lima Auto Mall Team
Had a really great experience everyone was polite will
Had a really great experience everyone was polite will always come back to Lima auto mall
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review, Owen! We're thrilled to hear that you had a great experience with us at Lima Auto Mall. Our team prides itself on providing excellent service, and we're glad that it showed. We look forward to seeing you again! Sincerely, The Lima Auto Mall Team
Very courteous and friendly they were able to change my
Very courteous and friendly they were able to change my oil in car the same day
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Mark! We're thrilled to hear that you had a positive experience with our team at Lima Auto Mall. It's great to know we could accommodate your oil change on the same day. We look forward to seeing you again for any future services! Sincerely, The Lima Auto Mall Team
Good polite service, nice waiting lounge, clean restroom,
Good polite service, nice waiting lounge, clean restroom, fast for an oil change and tire rotation.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re delighted to hear that you had a positive experience at Lima Auto Mall with our service and facilities. Our team works hard to provide quick and efficient service, and we appreciate you taking the time to share your feedback. Looking forward to seeing you again for your next service! Sincerely, The Lima Auto Mall Team
Not the greatest experience.
Not the greatest experience. I scheduled an appointment to have an inspection completed for a purchase from elsewhere, hoping to make this the dealership I would use for service and the purchase of our second vehicle. When I walked in it took about 10 minutes to be greeted, and then the person in the service department just kept telling me about how big of a mistake it was for purchasing my car elsewhere and how much I would regret it. We ended up buying our second vehicle from another dealership based on the experience.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We understand that timely customer service is crucial, and it seems that your visit did not meet your expectations. At Lima Auto Mall, we strive to create a welcoming atmosphere for all our customers, and we appreciate your feedback as it helps us improve. If you'd like to discuss your visit further, please don't hesitate to reach out to us. We hope to have the opportunity to serve you better in the future. Sincerely, The Lima Auto Mall Team
Lima Auto Mall is outstanding in sales and service.
Lima Auto Mall is outstanding in sales and service. The service center goes above and beyond.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Cynthia! We truly appreciate your positive feedback about our sales and service at Lima Auto Mall. Our team is dedicated to providing exceptional service, and it's wonderful to hear that you feel we've gone above and beyond. We look forward to serving you again in the future! Sincerely, The Lima Auto Mall Team