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Lima Auto Mall

(3,142 reviews)
Visit Lima Auto Mall
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 17 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (877) 709-4686 (877) 709-4686
Used (877) 547-9568 (877) 547-9568
Service (419) 909-4172 (419) 909-4172

Reviews

(3,142 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lima Auto Mall from DealerRater.

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Good service and offer car wash eberyti.e tovisit for an...

Good service and offer car wash eberyti.e tovisit for an appt. I am appreciative that text each other and the lady who in cash office are froendly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Bill Cook was a great sales person ,he was not pushy...

Bill Cook was a great sales person ,he was not pushy which we really appreciate it .He got back with us on any questions we ask,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Chris was a great help in picking out my new vehicle. He...

Chris was a great help in picking out my new vehicle. He got me taken care of quickly as i was on a time crunch and really made sure the process was seamless and met my needs and wants.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Eric in the Service Dept was great to work with. Thanks...

Eric in the Service Dept was great to work with. Thanks for taking care of me and being honest. Lima Auto Mall is where we plan on always buying.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Dan was very friendly and appreciated his knowledge on...

Dan was very friendly and appreciated his knowledge on the car he sold me! Thanks again Dan for all your help and patience while trying to decide on a vehicle!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Dan was very knowledgeable and answered all my questions....

Dan was very knowledgeable and answered all my questions. He was not pushy and did not try to up-sale me. Love my new Cadillac!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Had a good day, Mr Dan and the team here at Lima Auto...

Had a good day, Mr Dan and the team here at Lima Auto Mall are very professional and careing. The service I received was quick and comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

After driving the new trailblazer around its time to get my fishing gear together. Lots of space and comfortable to drive. Thank you again Lima Auto Mall and Mr Dan

Everyone at the auto mall was absolutely awesome. They...

Everyone at the auto mall was absolutely awesome. They got us in a 2021 Silverado for a great price. Couldn’t have done a better job. Thank you all for everything and continue to be amazing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Lima Chevrolet plays has treated us like family for the 7...

Lima Chevrolet plays has treated us like family for the 7 years we have done business with them. Caleb in the service department always gives us 5 star service and takes care of us very quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Genuine salesmen looking to get you the right vehicle and...

Genuine salesmen looking to get you the right vehicle and not just looking to push vehicles out the door. They want you leaving happy, not feeling like you settled.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.