Reviews
Always go out of their way to be helpful. They are always...
Always go out of their way to be helpful. They are always friendly. Always have a good experience here. This is my 4th lease so happy with this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Love purchasing a car at Lima Auto Mall. Rodger McClain...
Love purchasing a car at Lima Auto Mall. Rodger McClain and staff is very helpful and friendly!!! I will continue to get all my vehicles from here!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I’ve never had a better experience buying a vehicle. Dan...
I’ve never had a better experience buying a vehicle. Dan was in constant contact, communicating throughout the whole process. This was important especially since the car was being bought out state and the process started while I was out of the country. Professional and friendly service from beginning to end.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I Had quick and hassle free service on my vehicle, and...
I Had quick and hassle free service on my vehicle, and got it back cleaner than it was when I took it in for service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We had a great experience while working with Hayden. He...
We had a great experience while working with Hayden. He was very helpful in the purchase of our Equinox. He was very professional in dealing with my wife and I. We definitely would make the drive again to Lima to work with him on our next vehicle purchase. We give him five stars.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My vehicle was scheduled and pulled right in on time....
My vehicle was scheduled and pulled right in on time. Reviewed scheduled work and had a couple other requests for minor issues, all resolved and vehicle left all up to date for now. Always satisfied with the service at this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I absolutely 💯 love my new vehicle. My sales person was...
I absolutely 💯 love my new vehicle. My sales person was Daniel Cherkas was one of the best sales persons I have ever dealt with. Kerry says he looks forward to working with him next year when he buys a Truck.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I highly recommend this car lot and the sales person I...
I highly recommend this car lot and the sales person I had a pleasure to work with! I went home with a car the same day, such an awesome environment! I highly recommend working with Charles he will get you exactly what you want, and lead you in the right direction! I’ll be coming back!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The Lima Auto Mall service team is second to none! They...
The Lima Auto Mall service team is second to none! They worked my vehicle into a time slot that allowed me to not miss any work. The courtesy driver was prompt and had me back to work and picked me up when my vehicle service was complete.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service department employees are always very helpful,...
The service department employees are always very helpful, friendly and trustworthy. I much appreciate the excellent customer service I receive whenever my car needs service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
