Reviews
I always love working with Chris Kiefer. He is very...
I always love working with Chris Kiefer. He is very knowledgeable and very helpful. This is my second vehicle that he has helped me purchase. Thank you Chris Kiefer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This is the second vehicle I have purchased from Dan and...
This is the second vehicle I have purchased from Dan and The Lima Auto Mall. As with my previous purchase I am extremely happy with the service I have received.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everyone we dealt with went above and beyond to make sure...
Everyone we dealt with went above and beyond to make sure we were happy and satisfied with our car purchase, including driving 2 hours to pick the car up to fix an issue. Everyone was so nice and the dealership was so clean. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Chris, Ryan, and Josh took very good care of me when...
Chris, Ryan, and Josh took very good care of me when purchasing my 2017 GMC Sierra on April 7. The process was quick and they gave me a very fair deal on my trade in. This is the 3rd truck we have purchased at Lima Auto Mall and the service we get always exceeds expectations.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
He listened to what i asked for and i absolutely love my...
He listened to what i asked for and i absolutely love my new car! I will be returning again next time I need another car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My family has purchased many vehicles from Lima Auto Mall...
My family has purchased many vehicles from Lima Auto Mall over the years. Mike T. was very nice and helpful without unwanted pressure. The service department is important to me; they have always given great service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lima Auto Mall does a great job every single time. From...
Lima Auto Mall does a great job every single time. From the fast and friendly service, to the awesome job well done. These guys always do their best to take care of my vehicle and its needs. Five star quality at a very reasonable price. Keep up the good work!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dan delivered high expectations without any hassle. Great...
Dan delivered high expectations without any hassle. Great guy to deal with, was straight forward and honest with everything on the carfax along with any questions. Super Impressed with my visit! Thank You Dan.....Go Bucks haha
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
I have purchased over 25 cars in my life and this was...
I have purchased over 25 cars in my life and this was definitely one of the best experiences yet. From our first conversation with Josh until we drove off the lot, everybody was very polite and professional. The first time we called we noticed how upbeat the receptionist was and during my wife's conversation with Josh (He was on speaker phone and did not know it.) how polite and professional he was. We had called a couple of other agencies before calling the Lima Auto Mall Dealership. I decided based on the receptionist and Josh's phone call, quick responses to our questions and his directness, that I would prefer to do business with them than the other dealers we had called. After several more phone calls back and forth and some negotiating we made an appointment the next day we made the 2 1/2 hour trip to the dealership. We were greeted by Charles and he immediately started assisting us. The deal was made with both vehicles being unseen, so we had a couple of bumps but were very pleased with how they were taken care of. I own multiple businesses and understand what reviews, good or bad, can do for a company. So, I wanted to make sure and let EVERYONE know, Including Management) what an absolutely amazing job was done by the receptionist, Josh, Charles and Aaron. They definitely are keepers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bill and the rest of the staff were great! They were very...
Bill and the rest of the staff were great! They were very helpful and accommodating to fit all of our needs. They were honest and got a deal perfect for us.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
