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Lima Auto Mall

(3,142 reviews)
Visit Lima Auto Mall
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 17 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (877) 709-4686 (877) 709-4686
Used (877) 547-9568 (877) 547-9568
Service (419) 909-4172 (419) 909-4172

Reviews

(3,142 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lima Auto Mall from DealerRater.

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Really great dealer ship! I would use them again if I...

Really great dealer ship! I would use them again if I needed too. I had a wonderful time while shopping/ looking for the car that fit my needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Undoubtedly the best dealership and sales experience I...

Undoubtedly the best dealership and sales experience I have ever had. Dan truly puts buyers needs number one. So happy with our purchase. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

We are so thankful for all Dan did to help make this...

We are so thankful for all Dan did to help make this process easy. I hate buying cars and put it off for years too long. But working with Dan was so easy and smooth, all my dread was for nothing. I love my car and I will be recommending Dan whenever I can!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Dan was very Personable and easy to work with everyone...

Dan was very Personable and easy to work with everyone very friendly and polite, we closed them down and they did not make us feel like we were holding them up by any means!

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The experience was great. Although the first car we drove...

The experience was great. Although the first car we drove was the one we bought bill made sure to show us a line up of cars to make sure we had the right car for us. Friendly as can be.thanks Bill.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

All maintenance area personal were very friendly and...

All maintenance area personal were very friendly and courteous and did their jobs very professionally. Details of service were given and explained to me in a very professional way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was impressed with Dan's knowledge of my 2019 Ford...

I was impressed with Dan's knowledge of my 2019 Ford Fusion. I only wish he had better taste in football teams... go Cincinatti Bengals.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Fast, friendly service... polite and professional.. The...

Fast, friendly service... polite and professional.. The service department is all im aquatinted with. But I’m sure the sales part of the dealership is just as friendly and professional... I’ll be using the service department a lot to keep my new Camaro in tip top shape... Hoping the guys take pride is taking care of my car as much as I do owning and maintaining it.. She’s my pride and joy..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Lima Auto Mall did a fantastic job with helping me and my...

Lima Auto Mall did a fantastic job with helping me and my son chose a quality vehicle for the right price! Thank you for such a wonderful experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Dan was up front and honest and led me to the best deal!...

Dan was up front and honest and led me to the best deal! I have already recommended him to a friend. There was no beating around the bush and I appreciate that! Altogether an excellent experience and service, which is exactly why I came back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.