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Lima Auto Mall

(3,142 reviews)
Visit Lima Auto Mall
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 17 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (877) 709-4686 (877) 709-4686
Used (877) 547-9568 (877) 547-9568
Service (419) 909-4172 (419) 909-4172

Reviews

(3,142 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lima Auto Mall from DealerRater.

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Great car! Great service! Couldn’t be happier. Everyone I...

Great car! Great service! Couldn’t be happier. Everyone I worked with was very courteous and professional. I’ll definitely be be a repeat customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Jodi did an awesome job finding us a brand new family...

Jodi did an awesome job finding us a brand new family car. We have owned the car for 2 weeks and love it. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

My experience was without stress. My car needs were done...

My experience was without stress. My car needs were done in a timely manner and I am satisfied with what was done. I will recommend Lima Auto Mall to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Dan was the perfect match for us while looking for a new...

Dan was the perfect match for us while looking for a new vehicle. We had the same sense of humor that made it easy to laugh and have a good time. Thank you Dan and the Lima Auto Mall!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Dan totally went all out for us! We made him work and he...

Dan totally went all out for us! We made him work and he was a pleasure to deal with through it all! Beyond great pricing and no talking out of both sides of his mouth. Thanks Dan. We’re excited to pick up our car!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Dan did a great job working with us on our purchase of...

Dan did a great job working with us on our purchase of our Cadillac. It was the 1st time that I was in the dealership. What I really liked was the fact that he was there when I needed him, but beyond that he left us alone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I love my new car!! Charles McClung did a awesome job...

I love my new car!! Charles McClung did a awesome job finding me everything I wanted. Go see him and get you a new whip like me! Thank you Lima Auto Mall!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Very professional and friendly. Wasn't for sure what I...

Very professional and friendly. Wasn't for sure what I wanted but I found this great vehicle and I love it. Jodi was awesome to work with. I had a terrific experience and I highly recommend Lima Auto Mall and ask for Jodi!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Dan Cherkas is a superb salesman. Very friendly, honest...

Dan Cherkas is a superb salesman. Very friendly, honest and has a great sense of humor. Thank you Dan, I love my Camaro. I would highly recommend him if you're looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

My experience at Lima Auto Mall was stress free and so...

My experience at Lima Auto Mall was stress free and so enjoyable. Jodi was so pleasant ...gave me excellent information on the Terrain inside and out. I would recommend Jodi and Lima Auto Mall to my friend and family. Thanks Jodi 👏

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.