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Lima Auto Mall

(3,142 reviews)
Visit Lima Auto Mall
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 17 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (877) 709-4686 (877) 709-4686
Used (877) 547-9568 (877) 547-9568
Service (419) 909-4172 (419) 909-4172

Reviews

(3,142 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lima Auto Mall from DealerRater.

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As always, the associates are friendly and courteous....

As always, the associates are friendly and courteous. The repairs are done is a very timely manner. I strive to keep my vehicle in good shape. I am a little concerned with the increase of repairs needed over the last couple years. I get my old changed when needed, maintenance called for according to the mileage, etc. The vehicle is only 6 years old.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Our experience at Lima Auto Mall was awesome. Dan Cherkas...

Our experience at Lima Auto Mall was awesome. Dan Cherkas was great he made us feel at ease the minute we meet him. I would definitely recommend Lima Auto Mall if you’re looking for a new vehicle just ask for Dan Cherkas

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Our experience with Chad Hale was excellent. We were in...

Our experience with Chad Hale was excellent. We were in and out in 3 hours with our new (used) vehicle. Aaron Brougher was also very helpful when it came to financing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Lima auto mall has always had great service and the...

Lima auto mall has always had great service and the service techs are friendly and informative . I always recommend them to anyone who wants help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Thanks Dan Cherkas for making my buying experience so...

Thanks Dan Cherkas for making my buying experience so wonderful!!! I'm finally back in a Buick!! I love my new car!! I'm glad I could bring some laughs to you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Mr. Cook was good to work with, he was courteous and...

Mr. Cook was good to work with, he was courteous and informative about the vehicle, and I did not feel pressured to buy. I had looked at another vehicle on the lot a few days before, but, wanted to check out other cars. That car sold, and I found one i Liked better. When I got the car home after completing the purchase, I found a large crack in the tailgate panel. I had already signed off on needed repairs, but, Mr. Cook and the used car manager arranged to have it replaced. All in all a pleasant experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Dan made the experience quick and fun... Professional and...

Dan made the experience quick and fun... Professional and took my times seriously and didnt play around when it came down to getting things done!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Chris Kiefer was excellent to work with very...

Chris Kiefer was excellent to work with very knowledgeable and pleasant to work with . Took the time to explain and show how all the features on the vehicle worked

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Dan was a very nice guy. He listened to want we wanted...

Dan was a very nice guy. He listened to want we wanted and did not pressure us into a new vehicle. He answered all of our questions with honest answers. He went above and beyond to get us into our 2018 chevy equinox. Very satisfied with his service. We will be back in the future to see Dan again!... Go Bears!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

A big shout out to salesman Dan Cherkas for the great...

A big shout out to salesman Dan Cherkas for the great service at Lima Chervrolet Cadillac! Highly recommend! Was kind, friendly, competent with service. Chery

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.