Reviews
Just had Oil Changed but you Did not wash my truck
My truck was supposed to be washed but it was not. This did not make me real happy. I was asked when I called to make my appointment if I wanted it washed. I said yes. The service was not done.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Amazing experience as always!
Top notch service...friendly, personable workers. Hats off to Lima Auto Malls service department! I really like that they know my name, review my needs, and then talk to me about what was done to my vehicle with a checklist for my records.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service/Friendly Staff
I Purchased myCadillac at Lima Auto Mall And return for service there every time due to the friendly people working there and their efficient service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Robert Crist Lima Auto top notch
Found what I was looking for on car guru and called dealer. They were very prompt and able to accommodate my schedule. I knew what I wanted and they had it as did a few other dealers in the state but I wanted to see the interior for my self. When I arrived Robert Crist met me at door he had the car ready for me to look at. We spent a good 40 min reviewing all the features and benefits. He was never pushy but was outstanding at educating me on the car. I had planned on going to two other dealers to compare but since Rob and colleagues put together a fair deal, I decided to one stop shop because I knew what I wanted and Rob made sure I was able to get what I wanted. Rob is an unselfish person who has done outstanding things for others... stop in and ask him you might even buy a car while you’re there. The deal was fair, the trade in $ wasn’t great but I would still recommend dealer and Rob. They had all paperwork ready to go which was great.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Always a great deal
I just bought a 2015 Acadia at lima auto mall Saturday from spanky . Mike butler and spanky are the go to guys. Very helpful. I would recomend them to everybody. Thanks guys!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Rob & Mike were great to deal with!
Purchased an Impala from Rob. He was a very helpful and a honest person to deal with! Mike in finance got me a great deal and extended warranty. It was a great experience! Couldn’t be more impressed with how welcoming and friendly everyone is at Lima Automall!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Spanky and Mike!
This past Saturday the 22nd of September I went into the Lima Automall with my sister and ended up leaving with my own car too! Thanks to Spanky Mulcahy and Mike Butler! I would recommend them to anyone who wants a car, they work so quickly, make buying a car simple, and will stop at nothing to help anyone!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience @ the Lima Auto Mall
Spanky was very sincere, helpful, professional and considerate in assisting me with the purchase of a vehicle that fit and met the needs that I was looking for. Mike Butler in finance was very helpful in getting me financed and keeping my payment in the payment range I requested...... thank you Lima Auto Mall team
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome!! They really care about their customers!!
They were all very patient and kind. They never gave up on finding ways for me to get a car even when i had no credit..!! I highly recommend Going to Lima auto mall!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
2017 Cadillac
Went there to look for an all wheel drive vehicle. Steve Morrison and team worked with me to get my payment where I needed it to be. Steve is very knowledgeable and friendly. Very customer oriented.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
