Reviews
Buying my BMW650
Bob made it a "quick and easy" process to buy my BMW. There is nothing worse than the dealer hustle we have experienced with other dealers. The car I wanted was there and we reached an agreement within about fifteen minutes. Bob was very professional and pleasant to deal with. Can't forget Spencer either- what a great kid. Knows all that electronic stuff!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We are so glad to hear you had a great experience with Bob and Spencer and we'll be sure to pass along your kind words. If we can help you with any other future automotive needs, please do not hesitate to contact us. Thank you again and enjoy your new BMW650!
1st BMW - Great Car, Better Experience
Bob and the team made the entire purchase process easy and stress-free. Bob was always present, but never pushy, which was greatly appreciated. I had my young daughters with me while doing the paperwork and Doug was great with them. When it came time to leave, Spencer made sure I knew everything about the car and was ready to go. It is clear why Knauz has the reputation it has and I am yet another satisfied customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Matt, thank you for your feedback! We are so glad to hear Bob, Doug and Spencer were able to make the experience great for you. If we can help you with any other future automotive needs, please do not hesitate to contact us. Thank you again and enjoy your new BMW!
A salesperson who passionately cares about customer service.
As the warranty on my previously purchased S550 4matic was due to expire, I called Knauz Mercedes Benz around 10:00 am with the hope of trading up for the lastest model. From the start to choosing the purchase, Paul Kim carried string the tradition that I've grown to expect from a Mercedes Benz Dealer; he treated me like family. It was his motivation to do what ever he could to, not only get me a great deal, but also to see that I was satisfied with the entire process. His attention to valuing the customer is beyond what I shall ever have words to express.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow, thank you for the feedback. We are so glad to hear you had a great experience with Paul and we'll be sure to pass along your kind words to him! Please do not hesitate to contact us if we can help you with any other future automotive needs. Thank you again and enjoy your Mercedes!
Fast, Friendly, Fair, and Fun
Had a great time and saved money at the same time. While the lowest price drove me to Knauz the service would have been worth paying extra. Between the good advice and the "Genius" service it exceeded my expectations.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mark, thank you for your feedback! We are delighted to hear you had a great experience with the BMW team and we'll be sure to pass along your kind words. If we can help you with any other future automotive needs, please do not hesitate to contact us. Thank you again and enjoy your new BMW!
Great service
Worked with Ken to buy a car for my wife. Great follow up and service. I had to pick it up and fly out of town. Ken made it quick and easy
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! We're so glad to hear working with Ken was great and we hope your wife enjoys her new Mercedes. Please do not hesitate to contact us if we can help you with any other future automotive needs, thanks again!
2016 BMW 340i Xdrive - Lease
My experience during the process of leasing a new car was nothing but enjoyable. Tisha was very accommodating, extremely knowledgable, and made the experience really fun. Scott was very charismatic, upbeat, and accommodating to suit my financial needs. He also made the experience fun. Spencer was most definitely a genius with his knowledge about the car. The way he was able to teach the BMW's capabilities so efficiently was impressive. Overall I would say these three guys are a great team, and would recommend them to any future potential BMW buyer. I am very pleased at how the entire process went. Thanks Guys.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! We are so happy to hear the process went great with Tisha, Scott and Spencer and will be sure to pass along your kind words. Please do not hesitate to contact us if we can help you with any other future automotive needs. Thanks again and enjoy your new BMW!
One of the best dealer in Chicagoland area
Overall, super nice staff members. Very very friendly. My sales person, Paul Kim was very helpful. He helped me to get the best deal on the car as well as my financing options. 5 stars!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Marin, thank you for your feedback! We're so glad to hear Paul was able to help you find a great car for a great deal. Please do not hesitate to contact us if we can help you with any other future automotive needs. Thanks again and enjoy your new Mercedes!
Bought yet another car here.
These guys are very attentive to my schedule and had the car I wanted. Price was fair. I have always had good experience with Service Department so this is where I wanted to deal. Ken understood what was important to me and made it work. I could not be more pleased with my new car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
David, thank you for sharing your experience! We are so glad to hear you were able to find and purchase the car you wanted with the help of our Knauz BMW team, we will be sure to pass along your kind words. Please do not hesitate to contact us if we can help you with any other future automotive needs. Thank you again and enjoy your new BMW!
Thee Most Phenomenal Car Buying Experience Ever.
My wife and I had been looking around locally for new vehicles. We passed by Knauz BMW on the way home from Chicago and decided browsing. They have the largest inventory I've ever seen. We found exactly what we were looking for online. We were contacted by Ken Gibadlo. He put everything together and gave us some great options. We setup a pickup date. Ken had everything ready for us when we arrived. Ken introduced us to the tech genius Sam Picchietti who showed us every feature of the car. Sam's knowledge of the vehicle is incredible and he made sure we had a good understanding of all the vehicles features before we left. Scott Adduci took good care us during the financing. The process was nice and smooth. The guys took excellent care of us. Thanks Ken, Sam & Steve for making this a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow, thank you for sharing your experience! We are so glad to hear you had a great experience with Ken, Sam and Scott will be sure to pass along your kind words. Please do not hesitate to contact us if we can help you with any other future automotive needs. Thanks again and enjoy your new BMW!
Friendly Service
I was interested in getting a brand new BMW X3 2016. Bob Geisheker was my sales rep. and he really went out of his way to help me get the car. The car I was looking for was out of stock and he did his best to order it from another state the same day. The staff was very friendly and helpful. The service was fast. I recommend Karl Knauz BMW for anyone who is looking to buy a car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow, thank you for your recommendation! We appreciate your kind review and will be sure to pass it along to the BMW team. Please do not hesitate to contact us if we can help you with any other future automotive needs. Thanks again and enjoy your new BMW!
