Knauz Auto Park

I originally went into the dealership to turn my lease in. I had no intentions of getting another car. I started to work with Sam Picchietti. He was very nice and did my whole lease inspection without any hassle. While i was waiting for the inspection to be completed i asked him if i could test drive an X4 and X5 40e. He introduced me to Tisha Akulich. He was very nice and knowledgeable and not pressuring at all. After we completed our test drive, I leaned towards the X5 40e. I gave Tisha what type of numbers i was looking for and let him work the rest. To my surprise Tisha and the dealership worked out a great deal for me. I am very pleased with the overall service i received from the Knauz BMW sales team and i am now enjoying my new X5 40e. Highly Recommended.

Both my sales rep Bob Geisheker , and Spencer Scott, my BMW genius, made the purchase of my new BMW easy and informative. Scott the finance guy was helpful as well

Mark Saltzman makes you feel at home and the rest of the staff fine tunes what Knauz Continental Autos is all about. Wonderful showroom and excellent selection of vehicles. I look forward to growing with this group. Thanks for making it right! Nico

Matt Pudlo and Tisha Akulich were great to deal with. Extremely knowledgeable and very attentive to all my questions. I am a bit of an enthusiast and had lots of questions about how the car works as well as what to expect with the ordering process and taking delivery. Matt and Tisha availed themselves to me at all times. Spencer was my "genius" on the day of my delivery. Spencer was super knowledgeable about all my questions and he answered them effortlessly. Most importantly, he was very patient with me. I think it took him longer to work with me than he expected (sorry to the next customer behind me). Spencer was super to work with. I was introduced to Luke because he is a big fan of the 3 series. Although he was not directly involved with the sale of my car, I'm giving Luke a mention because he was also helpful in offering advice and suggestions about the car. Overall it was a pleasure working with the folks at Knauz, and I will recommend them to all of my friends and family.

I'm new to BMW, and pleasantly thrilled. Aware of Knauz's legendary reputation, I test-drove/purchased a new M235xi coupe, and loved it. As stated, BMW was “foreign” territory—excuse the pun—for me, being a long-time GM owner/rebate participant. I originally considered the Cadillac ATS, but despite the loss of large available rebates and the ATS’ three-inch longer wheelbase, the M235xi took road imperfections much more comfortably, or as Edmund’s states about the ride quality is “never harsh.” The car is an absolute blast to drive; the bi-turbo inline six has amazing torque, especially in “sport” mode. Perhaps most surprisingly, the M235xi 0-60 specs are at least as impressive as the 2014 5.0 V8 Mustang GT! Knauz exceeded its reputation with well-informed, very professional personnel, including Sam, from the BMW Encore program—analogous to the Genius Bar personnel at Apple—who explained/helped me customize the electronic/performance settings from the myriad features available, and even visited my house to program my garage opener to the in-car mirror buttons! The car is an electronic marvel. Besides providing bottled water and donuts, Rolly, my salesman, got me a super, no-haggle price, a last-minute rebate delivered in record time by check, touch-up paint, upgraded mats, and even provided a delivery-day photo of me beside my new car, suitable for framing/mounting

My husband and I purchased our first BMW (2015 428i Gran Coupe) last year June from Knauz. George Greve, Bob Geisheker, Doug Kamp and Sam Picchietti were awesome! BMW Genius Sam built 2016 X3 xDrive28i. May 21, 2016 I searched Knauz new car stock and I found a 2016 X3 xDrive28i with a lot of the bells and whistles that I hoped for plus more (exact interior and exterior). I told my husband they have my X3 in stock. My husband contacted Knauz during work hours on Tuesday May 31, 2016. Brock Gordon requested that we complete on-line application to get things started. Brock was made aware that we had a concern for Knauz to meet or beat the trade-in value on our 2004 SUV and I was adamant about driving my X3 home the next day. Wednesday June 1, 2016 we drove over 30 miles one way to get my X3. Brock was very attentive, kind, professional yet personable. Brock offered us refreshments as soon as we walked into the dealership and did everything in order for me to drive X3 home that night. Doug Kamp remembered us and said we are family and he worked out numbers that we were very pleased with. BMW Genius Brandon Helbig gave us a quick basic overview regarding features and said he would call and schedule encore within the next week. I would highly recommend this team to anyone who is looking to purchase a BMW.

I was completely satisfied with my experience at Karl Knauz BMW. I visited two other BMW dealerships that didn't take the time to explain the features of the vehicle to me like Rolly did at Karl Knauz BMW. Rolly spent a lot of time explaining the vehicle and then got down to business when it was time to talk numbers. I felt like it was a very efficient process.

All I can say, from the beginning it was nothing, but a pleasure to do business with Land Rover of Lake Bluff (Knauz). My first contact was Jack Iberle, who was extremely helpful in explaining the various options available on the Sport model and took me on a test ride in both a Discovery and Sport models. After my visit I did my research and later a week or so later I dropped by to just check things out. It was Jack'a day off, so Chad Holland graciously offered to assist me. When I gave him the pdf link containing all the features I wanted in my new RR Sport, he said me see what I can do. He found a model with all those features for which I was looking. He gave me a very nice price and and good value for my trade-in. I was sold. The only thing he couldn't find was the black contrasting top. So, he suggested that they have it painted in their body shop. It would only would cost me their dealer cost. EXCELLENT . . . BIG SCORE!! Everything I wanted, plus outstanding customer service!! Chad arranged with Jack to pick the new car up in the city, and I came back that evening to meet with Jamie Johnson, to close the deal. She was wonderful, very low key and helpful with a nice sense of humor. That evening before driving home with my new wheels, Jack stayed quite a while after closing to explain and make sure I understood all the features. Oh, one other thing, Jack came out to my house to program the garage door opener into the new car!! Like I said, everything I wanted, plus outstanding customer service!!

I absolutely love this place and would highly recommend this dealership to anyone looking for a used car in pristine condition. I plan to return.

We have purchased at least six cars from Knauz and have always been treated with respect and professionalism. This last week we picked up our new 2016 GLS 350 with the wonderful help of Sani Nasser and Sam Greenberg. Vijay Zaveri handled all of our paperwork. It all went like clockwork, and we couldn't be more pleased. Sam even came to our home today to help with some of the settings of my new car. How amazing to have such personal service! Sam even helped my husband program the garage door opener for his new Bentley! Kudos to the entire Knauz organization. These two gentlemen are the perfect examples of customer care. Thank you to all. Susan Mulligan