Reviews
Amazing Experience
They were great to work with. From sales with Ron, Cole with learning the technology, and the finance team. My wife was excited when she arrived at the dealership and the truck had a bow on it for her bday. Thanks guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We just worked with Leo/Matt to order a 2021 X5 xDrive40i...
We just worked with Leo/Matt to order a 2021 X5 xDrive40i (we also bought a 2019 540i xDrive from him almost exactly two years ago). Seamless experience.... Looking forward to the next one! Knauz is our favorite dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Castor, thank you for leaving this review. We're so glad to hear that you had another great experience working with Leo! Making things easy & seamless is extremely important to us, so it's wonderful to receive your feedback. Congratulations on your new X5! We appreciate your business, as well as your feedback. We're looking forward to the next opportunity to work with you!
We've had Land Rover vehicles since 2007 and have come to...
We've had Land Rover vehicles since 2007 and have come to expect nothing less than a great relationship with the employees there. We were thrilled once again to work with Jack Iberle who sold us our most recent purchase. He was kind and professional and made the transaction beyond easy. We were sent to Cole Sysco so he could teach us all the tech details of our new car. He was extremely helpful, kind, and professional. He made himself available to answer any further questions we may have as we get to know our car. The whole experience, as usual, was great!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, thank you so much for taking the time to leave such a detailed & thoughtful review. We're thrilled to hear that Jack & Cole helped make your experience so easy & enjoyable! Customer experience is very important to us, so we're glad to hear that this was another pleasurable visit for you. Congratulations on your new Rover! We appreciate your feedback & we're looking forward to the next opportunity to work with you!
During this time of COVID, we were in need of a new car....
During this time of COVID, we were in need of a new car. Spencer Parker of Knauz BMW took great care of us and helped us to purchase a wonderful vehicle. Luke Wojtas showed us how to use all of the features of the car before we left the showroom. Both of these gentlemen were kind and professional. I highly recommend Knauz BMW for your next vehicle purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Mike, thank you for taking the time to leave this review. We're thrilled to hear that you had such a great experience working with Spencer & Luke to purchase & learn about your new BMW! Client satisfaction is extremely important to us, so it's wonderful to receive your feedback. Thanks again for reaching out to us & thank you for recommending us! We'll see you next time!
Lee is the absolute best service manager in the business!...
Lee is the absolute best service manager in the business! I am proud to be a loyal customer of Lee, as he represents the best of the best. He's very knowledgeable and helpful, but most important, he listens. Thanks for all you do! Mark Reitman
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Mark, thank you for taking the time to reach out to us. We're so glad to hear that you've had nothing but great experiences with Lee servicing your Rover! Feedback is always appreciated, & comments like yours are especially rewarding to receive. Thank you for leaving this review & thank you for your business. We're looking forward to the next opportunity to work with you!
Thank you Mr Jack Iberle for helping my wife and I to...
Thank you Mr Jack Iberle for helping my wife and I to get our new RR Velar And thank you for your great service. Also, Thank you Cole Syslo for helping me to set up the App and walkthrough the functions in the fabulous Velar. We had an excellent experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi there, thank you for leaving this review. We're so glad to hear that Jack & Cole helped make you & your wife's visit so enjoyable! Congratulations on your new Velar; it's awesome that you were set up on the app & familiarized with the vehicle before leaving! We greatly appreciate your feedback, as well as your business. We're looking forward to the next opportunity to work with you!
A Fabulous Car Buying Experience
During this time of COVID, we were in need of a new car. Spencer Parker of Knauz BMW took great care of us and helped us to purchase a wonderful vehicle. Luke Wojtas showed us how to use all of the features of the car before we left the showroom. Both of these gentlemen were kind and professional. I highly recommend Knauz BMW for your next vehicle purchase.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Incredibly intelligent sales people, fantastic service,...
Incredibly intelligent sales people, fantastic service, and zero concern about the integrity of the deal we made. This was our first experience, and it will certainly not be our last. Sam Picchietti was a fantastic and honest salesperson from our first phone conversation, which was a total cold call.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, thank you for your feedback about working with Sam & Doug. We're so pleased to hear that you had a wonderful experience working with us & it won't be your last! Client satisfaction & transparency are extremely important to us, so it's wonderful to receive your feedback. Congratulations on your new BMW! We're looking forward to your next visit!
Juan patiently and expertly showed and explained all the...
Juan patiently and expertly showed and explained all the systems I could control from my seat. When we were done I felt I had enough knowledge to safely drive my new S560 and knew how to refresh my training. Juan is certainly a valuable asset to Knauz.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Denis, thank you for reaching out to us. We're glad to hear that you enjoyed working with Juan & that he was so helpful in getting you familiarized with your new S-Class! We always appreciate feedback, & comments like yours are especially rewarding to receive. Thanks again for leaving this review. Congratulations on your new Mercedes-Benz. We'll see you next time!
Third vehicle Ihave purchased at Knauz. Always a pleasant...
Third vehicle Ihave purchased at Knauz. Always a pleasant experience. Sam Picchietti continued the seamless sales experience I am used to. Dealership far superior to others.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, thank you for reaching out to us. We're so glad to hear that you've had several great experiences working with Sam & Alec! We strive to form lasting relationships, so your repeat business is greatly appreciated! Congratulations on your newest BMW & thanks again for your feedback. We're looking forward to your next visit!