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Reviews

Average Ratings

4.6
167 lifetime reviews. Includes reviews of Randy Wise Ford from DealerRater.com
  • Extreme customer service

    We were looking to purchase a new F150 truck and needed a 6 1/2 bed, which was difficult to find. John Durant, who has been our Ford salesperson ...


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    We were looking to purchase a new F150 truck and needed a 6 1/2 bed, which was difficult to find. John Durant, who has been our Ford salesperson for a very long time, went above and beyond to find us a vehicle. There was a problem when we received the vehicle although we just loved the truck. Dreading to have to deal with this problem, we contacted John immediately and were told to go in to the dealership next day. What we so dreaded turned into the most satisfying experience. John and Glen Bridarolli, the sales manager, were ready to resolve the issue immediately and offered to find us another vehicle, which John did the very next day. However, we decided that since we loved the color of our first vehicle, we would have the damage repaired. They insisted that they would pick up our truck at our home and exchange it for a rental which would be detailed and which we would have while our vehicle was in the shop. Glen stated he would personally take the truck in for repair and make sure that it was done to our satisfaction. We have dealt with other dealerships in the past, but never have been treated as well as we have been treated by Randy Wise these past ten years. They will continue to be our dealership in all our future purchases.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Awesome Visit to Randy Wise!
    February 23, 2017

    Made a spontaneous trip to Randy Wise as my lease was getting close to being over on the miles with 6 months left to go and ended up with a new le...


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    Made a spontaneous trip to Randy Wise as my lease was getting close to being over on the miles with 6 months left to go and ended up with a new lease the next day! Dr. Dave Swanson, the Car-Deal-Ologist, really did his job well and quickly in order to save me from a heart attack! Did not want to be over my miles! He went over and above what I expected to get me as many rebates as possible. He has a great sense of humor and makes the buying/leasing process a breeze! He really wants to make his customers happy and will constantly check in with you to make sure you understand everything. For a 22 year old and only my 2nd lease, that is quite a plus! Young folks, head on in to Randy Wise Ford and ask for Dave! He won't let you down!

    Does recommend this dealer

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  • Quick Turnover from 1st Lease to 2nd Lease

    The Car-Deal-Ologist, Dr. Dave Swanson, saved me from a heart attack by calming my nerves as I was getting close to being over on my miles when my...


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    The Car-Deal-Ologist, Dr. Dave Swanson, saved me from a heart attack by calming my nerves as I was getting close to being over on my miles when my lease wasn't going to be up for another 6 months! He did some awesome detective work to get me as many rebates as possible. I appreciate his sense of humor and attention to detail throughout the buying/leasing process. Job well done, Dr.!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • My first new truck
    February 17, 2017

    Started looking for my first new truck and ended up at Randy Wise. What an awesome place and people. John Durand found what I was looking for a ne...


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    Started looking for my first new truck and ended up at Randy Wise. What an awesome place and people. John Durand found what I was looking for a new 2017 F250..He is the best !!!!! along with Martin,Brendon and their team. I will never go anywhere else.Plus I was happy with what they gave me for my trade.. Thx guys??????????

    Does recommend this dealer

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  • Awesome experience!
    January 22, 2017

    We started at Skalnek in Lake Orion and ended up here because of the HUGE difference in prices as well as customer service. We've been with them o...


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    We started at Skalnek in Lake Orion and ended up here because of the HUGE difference in prices as well as customer service. We've been with them over 2 years and I will not go anywhere else. Dave goes out of his way to listen to what your needs are and then he goes to work, for you. I've never felt like I wasn't getting the best possible deal and always leave happy. Thank you, Dave, and thank you Randy Wise dealership!

    Does recommend this dealer

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  • My first Lease
    January 19, 2017

    I drove home a 2017 Ford Escape today. John Durand took the time I needed to figure out if I should buy or lease, what model I would like, etc. I...


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    I drove home a 2017 Ford Escape today. John Durand took the time I needed to figure out if I should buy or lease, what model I would like, etc. I wasn't sure if I was ready to trade in my vehicle, or whether I should try to sell it on my own. John Durand put together a 36 month lease for me, knowing that I was a single gal who needs a dependable car. He pointed out all the reasons why a Lease would be my best option. I felt that I was treated with the utmost consideration. I knew that he really cared about me, and my situation. I will absolutely recommend John Durand to everyone I know. He was professional and knowledgeable. He listened. and I felt that he had my best interest in mind as he put together the numbers. I am very, very pleased! After years and years of buying used vehicles, I'm very proud to be driving a brand new car...Thank you to John Durand.

    Does recommend this dealer

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  • no hassle buying.
    January 4, 2017

    John went out of his way to get vehicle I had shown interest in. was a smooth transition all the way. A no hassle sale. Good work.


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    John went out of his way to get vehicle I had shown interest in. was a smooth transition all the way. A no hassle sale. Good work.

    Does recommend this dealer

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  • John Durand
    December 10, 2016

    John was the best sales person I have ever had the pleasure of doing business with. He treated me with respect. And got me a phenomenal deal. I wi...


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    John was the best sales person I have ever had the pleasure of doing business with. He treated me with respect. And got me a phenomenal deal. I will be back to visit John.

    Does recommend this dealer

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  • Wonderful Experience
    November 18, 2016

    Recently moved out to the country, and made a purchase from John Durand at Randy Wise Ford. This has been my best dealership experience in Michiga...


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    Recently moved out to the country, and made a purchase from John Durand at Randy Wise Ford. This has been my best dealership experience in Michigan. So glad I don't have to deal with the pushy people at the "city" dealerships any longer. The entire team at Randy Wise Ford is extremely helpful. John Durand is thoughtful, helpful, and has a genuine interest in getting customer's the best deal! John always follows through on his promises and even follows up to ensure the customer is completely satisfied. Definitely worth the trip to see John for a new vehicle. Had previous service and parts experiences at this dealership before my recent purchase. Martin Spees, the Sales Manager is very friendly and willing to go the extra mile. Paul DuCharme, the Service Manager, and Richard Mann, the Service Writer are great as well. All around great experience at Randy Wise Ford and would highly recommend the entire team to anyone. -Derek Lincoln

    Does recommend this dealer

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  • Beyond my expectations
    November 18, 2016

    John Durand and his team went above and beyond to get the deal done on my new Ford Fusion. The customer service and personal attention I received ...


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    John Durand and his team went above and beyond to get the deal done on my new Ford Fusion. The customer service and personal attention I received was outstanding. They made me feel like a customer and not just another "sale". If you're looking for a new or used vehicle, they are the ones to see!

    Does recommend this dealer

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