Liberty Ford Maple Heights

Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 7:30 AM - 6:00 PM

Liberty Ford Maple Heights Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2009

To ensure you the best VALUE, we price our pre-owned vehicles DAILY using the industry's latest market-analytics technol

...

ogy. You'll get the BEST AVAILABLE PRICE without needing to haggle or negotiate. We will provide you with a MARKET PRICING ANALYSIS on the vehicle you have chosen in addition to our complete internal SERVICE RECORD and a FREE CARFAX vehicle history report.Every vehicle is serviced and reconditioned in our service department and follows a strict multi-point and safety inspection process. When you buy from Liberty, you get peace of mind UPFRONT that our pricing and quality ensures that you're making the very best purchase

"Ohio's #1 Ford Dealer Group"

Service

Oil, Filter Change

$39.95

Car Wash

Complimentary

Battery Service

Complimentary

Brake Replacement

$199.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.5 out of 5 4.5
240 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 27, 2018

    wonderful service!! jenna is great she had my vehicle in and out and running when I left the service dept.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Erin, thank you for your wonderful response to the quality of service Jenna provides! We are always more than happy to assist you if anything else com...es up. Take care!

  • 5.0 out of 5
    November 24, 2018

    I recently purchased a new Ford F-150 from Liberty. From the minute I walked in the door I was taken care of in every possible way. My salesman, Lorenzo... Martino, was able to take my requests and make them happy. I was able to get out of my lease a few months early and take home a newer model truck with a great deal. I would recommend this dealership, and Lorenzo in particular, to anyone looking to purchase a vehicle.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We appreciate your business and look forwarded to seeing you in for service.

  • March 29, 2017

    Awesome!!! Salesperson the best excellente!!! Give that gentleman a raise!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    November 17, 2018

    Always pleased with my service and service rep - Jenna Cefani. Easy to make a convenient appt.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 1.0 out of 5
    October 2, 2018

    5-car Liberty family. Have had my '11 Edge serviced there totally, since purchased new. 16 months ago they performed a complete tune-up/shock/brake/tire... service. Since that time, brakes had rattled terribly. Thanks to the internet, I knew approximately what the issue might be - Brake pad clips. But after 3 re-visits, and being told by the write-up tech that "it was nothing and there's nothing we can do", I decided to take it to an independent shop. They diagnosed what I had expected - Liberty had failed to install 2/4 clips. I will never go back. Memo to Liberty - This is a textbook example as to how you lose good customers......Customers who pay top dollar.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and wo...uld like the opportunity to try and make this right with you, if we still can. We take our customers? comments seriously so we hope that you?ll give us a call at (216) 662-3673 so we can do our best to try and resolve this matter to the best of our ability.

  • 5.0 out of 5
    September 28, 2018

    Lorenzo was my sales person and the amount of professionalism and patience he displayed was amazing. I’ve been dealing with the same dealership for... 6 years and I’ve never regretted it. Buying a car is already a tedious job, but working with people who treat you like family always makes the job easier. Pete has done an amazing job with the atmosphere of the dealership. His team is helpful, knowledgeable and friendly. But they are all a direct reflection of who Pete is. Pete you are simply an amazing GM!!! This dealership exceeds my expectations every time! Thank you again!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello Charmaine, we're happy you found our staff to be so supportive during your experience here at Liberty Ford of Maple Heights. Your kind word...s and feedback really mean a lot to us! At Liberty Ford of Maple Heights, we value our customers and we look forward to seeing you on your next visit. Take care!

  • 5.0 out of 5
    August 17, 2018

    It was a good experience, very accommodating. When I expressed that I needed transportation while my vehicle was being serviced, I was given a car to... use. I was very satisfied.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 3.0 out of 5
    August 10, 2018

    The service dept had trouble determining the issue. Once identified it was corrected. Jenna in Customer Service made the process a lot more palatable... by providing me with regular updates and making sure I had transportation in the interim.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 4.0 out of 5
    August 8, 2018

    I WAS AT THE DEALERSHIP FOR 5 HOURS, EVEN THOUGH I KEPT TELLING THE CUSTOMER REP THAT I WOULD JUST UBER HOME AND HE COULD CALL ME WHEN THE REPAIRS WERE... DONE, BUT HE JUST KEPT TELLING ME I SHOULD HANG AROUND, IT WOULDN'T BE MUCH LONGER. DES;PITE THAT, THE REPAIRS WERE COMPLETED TO MY SATISFACTION.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Jess, we're pleased to hear everything was completed to your satisfaction! As one of our valued customers, we want to sincerely thank you for you...r business and we hope to see you here again down the road!

  • 5.0 out of 5
    July 30, 2018

    Just purchased a Ford Explorer Sport from Lorenzo Martino. He was very accommodating with my busy work and family schedule. He even brought the vehicle... to me to make sure it was the one I wanted before we moved forward. Lorenzo is still responsive with some questions and follow up items after the sale is complete. Dealership is large with many choices and clean. Recommended.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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