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Monroeville Kia

(313 reviews)
Visit Monroeville Kia
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 12:00pm
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Sales Service
Monday 9:00am–9:00pm 8:00am–5:00pm
Tuesday 9:00am–9:00pm 8:00am–5:00pm
Wednesday 9:00am–9:00pm 8:00am–5:00pm
Thursday 9:00am–9:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed

Reviews

(313 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Monroeville Kia from DealerRater.

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Robert was great I had a good experience at monroeville

Robert was great I had a good experience at monroeville Kia the service was excellent

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very nice staff and lots of new vehicles to choose from.

Very nice staff and lots of new vehicles to choose from. Everyone makes you feel important.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Where was The Great salesman he helped me get what I

Where was The Great salesman he helped me get what I wanted I was looking for a nice car easy and he was there to get it for me he showed me all about how it started all the gauges what they do how to work the radio it was great I really appreciate everything you did thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone was very helpful.

Everyone was very helpful. All our questions were answered. The staff is very friendly . Very clean

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Professional service every time I have had my car

Professional service every time I have had my car serviced at this dealership. Good staff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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very respectful people and environment.

very respectful people and environment. they take the time to answer every question you might have and try to get you the best deal they can.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Leasing a new car and turning in the old one was a good

Leasing a new car and turning in the old one was a good experience. My salesperson, Tyler, was wonderful. I love my new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I chose this dealer because I had previously visited it 8

I chose this dealer because I had previously visited it 8 months ago. The salesperson I dealt with was very honest and helpful with making me a great deal. She worked extremely hard to get me what I wanted for my trade. I was also trying to make a deal with another dealer. She actually beat the other dealer by $2,000, however, I bought my car from the other dealer anyway, because I liked the color of the car there better! I was in the market for another car, so course I went to her. Again she worked very hard and got me a good deal again. Her name is Becca, and I think you guys should be proud to have her as a salesperson. She is a great asset to your company! Also, she has a great personality and is very knowledgeable, personable and friendly! Thank you for having her.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have never tried to purchase a new vehicle before, I

I have never tried to purchase a new vehicle before, I find find the pressure that I hear people talking about to really throw me off. this dealership however, made the car buying process as smooth as it can. possibly ever be. there was no sales pressure. they got me into a vehicle that I liked a lot at a price that I could afford. they gave me decent value for my trade-in and followed up to make sure I was happy with my purchase. they got me in and out of the dealership trade-in and out in a new car in less than 3 hours. I've heard horror stories of other dealerships taking almost half a day. the finance department was amazing. the owner and management staff called me to follow up on my satisfaction with my purchase. I can honestly say that I have never had a better experience at a dealership and I can highly recommend them if you're looking for an amazing experience buying a brand new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The best car buying experience I have ever had.

The best car buying experience I have ever had. Highly recommend this dealership. Ask for Tyler. He will ensure your car buying experience is exceptional and offer the best overall deal. The overall management and finance team were excellent to work with as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.