[{"id":430459,"personPtyId":31804829,"firstName":"Nelson","lastName":"Baucom","titleText":"Car Buying Counselor","shortBioText":"A native Carolinian (rare find) from Olive Branch, NC, Nelson is a 1981 graduate from Appalachian State University with a degree in Economics. He speaks fluent Southern y'all! He has worked in the automobile business since 1986 in a variety of roles including Management, New and Pre-owned Sales, Finance and Insurance. Personal one-on-one customer service is the key ingredient to business success according to Nelson, \"just treating the member the way I would want to be treated.\" When not with his family and grandchildren, he enjoys riding his motorcycle in the NC Mountains, particularly the Blue Ridge Parkway. Nelson is a cancer survivor and living life to its fullest!","emailTxt":"NKBaucom@aaacarolinas.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":145,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/106893/employees/6c799288d463.jpg","drDealerId":106893,"dealerEmpStartDtUtc":"1093996800","industryStartDtUtc":"517968000","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":430457,"firstName":"John Wayne","lastName":"Gulledge","titleText":"Car Buying","shortBioText":"Wayne has been in the Auto Sales Business for over 11 years. He has held both financial and management positions during that time. He is also a South Carolina native. When he is not helping folks buy vehicles, he enjoys spending time at the Beach or the Mountains. Wayne would like you to know that, if you give him the opportunity, he will make your car buying experience the best that you have ever had.","emailTxt":"JWGulledge@aaacarolinas.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":39,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/106893/employees/569507a1f305.jpg","drDealerId":106893,"dealerEmpStartDtUtc":"1372636800","industryStartDtUtc":"1199145600","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":589029,"firstName":"Brian","lastName":"Barry","titleText":"Car Buying Counselor","shortBioText":"Brian has been in the car industry for over 35 years because of his love of cars. He enjoys meeting different customers of all ages and getting to know them and what they do with their cars - whether it's just driving back and forth to work or going on fun outing with friends and family. To Brian, one of the most important things of being a car buying counselor is to treat everyone like they are family when helping them in the process of finding their next car - his car buying customers will certainly become his car buying family.\r\n\r\nIn his spare time, Brian enjoys spending time with his wife of 26 years and his 17-year old son, especially cooking out and watching movies. For fun, he enjoys auto racing, hunting and mountain bike riding.","emailTxt":"bpbarry@aaacarolinas.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":63,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/106893/employees/87803ef16deb.jpg","drDealerId":106893,"dealerEmpStartDtUtc":"1548979200","industryStartDtUtc":"441763200","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":563878,"firstName":"Gerard","lastName":"Apadula","titleText":"Team Lead","shortBioText":"Born and raised on Long Island, NY, Gerard moved to Charlotte, NC, in 2005, but has been in the Auto Sales industry since 2001. As the AAA Auto Buying Team Lead, Gerard emphasizes the importance of listening to what customers want in their next vehicle, and advocates for being a good listener in any phase of life, whether personal or professional. Aside from helping members and customers with car buying needs, Gerard is avid supporter of the horse racing sport through writing online blogs and magazine articles, owning percentages of three racehorses, and traveling several times a year to watch his horses run in races.","emailTxt":"gxapadula@aaacarolinas.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/106893/employees/232d9ce35d9f.jpg","drDealerId":106893,"dealerEmpStartDtUtc":"1533081600","industryStartDtUtc":"986083200","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":563885,"firstName":"Terrance","lastName":"Caldwell","titleText":"Car Buying Counselor","shortBioText":"While he grew up in Indiana, Terrance lived in Milwaukee, WI, for about 7 years before moving to Charlotte, NC. He has been in the Auto Sales industry since 2013, and is currently an expert on our professional AAA Auto Buying team. While he's not helping customers with finding the perfect vehicle, Terrance spends most of his time with his wife and son outside \u001a you can be sure to find him playing in the backyard with his son or enjoying quiet time with a fishing rod in his hand. He also enjoys being active with camping, basketball, football, and golf. As a car buying counselor, Terrance believes that the ability to listen is always the best quality when working with customers to provide the best car buying experience possible.","emailTxt":"tacaldwell@aaacarolinas.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/106893/employees/463d80341733.jpg","drDealerId":106893,"dealerEmpStartDtUtc":"1535760000","industryStartDtUtc":"1356998400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":614563,"firstName":"Rachel","lastName":"Lemos","titleText":"Car Buying Counselor","emailTxt":"relemos@aaacarolinas.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/106893/employees/afcdf80e907c.jpg","drDealerId":106893,"dealerEmpStartDtUtc":"1569888000","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":589027,"firstName":"Larry","lastName":"Carrillo","titleText":"Car Buying Counselor","shortBioText":"As a AAA Auto Buying counselor and a self-described \"people person\", Larry very much understands the importance of helping people, especially his car buying customers find the best vehicle to fit their needs. \r\n\r\nIn addition to being a people person, Larry believes that some of the most important qualities of being a car buying counselor are patience and knowledge of a broad spectrum of vehicles - he's here to help you! In his free time, Larry enjoys hiking, photography and dogs.","emailTxt":"ltcarrillo@aaacarolinas.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/106893/employees/379fa7d22f60.jpg","drDealerId":106893,"dealerEmpStartDtUtc":"1554076800","industryStartDtUtc":"423273600","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":430453,"personPtyId":32829908,"firstName":"George","lastName":"McGimsey","titleText":"Car Buying Counselor","shortBioText":"George has worked at AAA Auto Buying for 19 years, and has been involved with several areas of the Automotive Industry since 1992. George and his wife are active in their local church, and are members of 2 local Antique car clubs. They also participate in the NC Bulldog Rescue Association and the North Carolina Eagle Scout Association. When asked about how he benefits members, George says his service \"is as much about saving time as it is about saving money!\"","emailTxt":"gvmcgimsey@aaacarolinas.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/106893/employees/e351db045299.jpg","drDealerId":106893,"dealerEmpStartDtUtc":"901929600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":425067,"personPtyId":31728059,"firstName":"Greg","lastName":"Pence","titleText":"General Manager","shortBioText":"Greg has worked in the auto sales industry for more than 25 years and joined AAA Auto Buying as the Manager in 2011. Greg enjoys spending time with his three grandchildren Landon, Brooklyn and Kenlee. He also enjoys playing golf, soccer and teaching Landon how to play football and basketball. Greg would like to make sure that AAA Auto Buying customers know that he \"looks forward to building a long term relationship with you and wants you to feel good about your decision to purchase from AAA, knowing that you bought the best car, at the best value.\"","emailTxt":"gapence@aaacarolinas.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/106893/employees/b53a7b1aef35.jpg","drDealerId":106893,"dealerEmpStartDtUtc":"1298937600","industryStartDtUtc":"536457600","certifiedEmployee":false,"deptDscrp":"Sales"}]

AAA Auto Buying Service

5.0 out of 5 5.0
Rectangle 48
Sales 8:30 AM - 5:30 PM

AAA Auto Buying Service Hours

Sales

Monday

8:30 AM - 5:30 PM

Tuesday

8:30 AM - 5:30 PM

Wednesday

8:30 AM - 5:30 PM

Thursday

8:30 AM - 5:30 PM

Friday

8:30 AM - 5:30 PM

Saturday

10:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2008

AAA Auto Buying is your car buying concierge experience in the Carolinas. No need to jump from lot to lot or deal with the stresses of a dealership. Instead, we do all of the work for you - from finding the exact car you are looking for to delivering it to you anywhere in the Carolinas. Our top priority is to help save you time and money, while providing the service and trust you know and expect from AAA. Our auto buying services are also open to everyone - both AAA Members and Non-Members.

...



Contact us today to let us help you take the stress out of car buying.

Reviews

5.0 out of 5 5.0
436 lifetime reviews. Includes reviews of AAA Auto Buying Service from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 7, 2020

    This was the second time I used AAA buying process. I was very pleased with the people that assisted me and how quickly they found the item I requested... and delivered it to my driveway.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    John Wayne Gulledge

    Car Buying

    (5.0) 39 reviews

  • 5.0 out of 5
    August 6, 2020

    This is the third car we have purchased through AAA car buying service. Each time Wayne Gulledge has helped us with finding our car, the purchase and... delivery. Wayne is easy to work with, friendly and gets everything set up as quickly as possible. Won't ever buy a car any other way!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    John Wayne Gulledge

    Car Buying

    (5.0) 39 reviews

  • March 13, 2017

    Very easy process would suggest this to anyone looking for a car.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    August 6, 2020

    This was a great experience from the start of the process until the end. In addition to being quick it was very easy to work with AAA and I saved a considerable... amount of money. We were able to get everything we wanted in the car as well as the interior and exterior colors.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Nelson Baucom

    Car Buying Counselor

    (5.0) 145 reviews

  • 5.0 out of 5
    August 6, 2020

    The is the second car we have bought through the AAA car buying service. I highly recommend it. for our recent car purchase, we worked with Brian Barry... as our AAA representative. We also got quotes from two nearby Toyota dealerships. AAA gave us the best deal on the car we wanted. Plus, Brian was straightforward and easy to work with. The car was delivered to our home within 5 minutes of the exact time of expected delivery. The AAA car buying services is the most efficient, cost effective, and pleasant way to buy a car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Brian Barry

    Car Buying Counselor

    (5.0) 63 reviews

  • 5.0 out of 5
    July 30, 2020

    I was very frustrated dealing with dealerships. I decided to try AAA and I'm very glad I did. Nelson was very helpful and he answered everything I asked... and did not try to do the dealership dance where the make everything sound great and then dance around with the price, trying to sneak stuff in.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Nelson Baucom

    Car Buying Counselor

    (5.0) 145 reviews

  • 5.0 out of 5
    July 28, 2020

    Mr. Wayne Gulledge is an awesome sales representative for AAA he goes beyond the call of duties to make sure his customers are truly satisfied.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    John Wayne Gulledge

    Car Buying

    (5.0) 39 reviews

  • 5.0 out of 5
    July 26, 2020

    Loved working with Nelson! He made the car buying process so much easier than going to the Dealership. He was very patient with me, as it took me MORE... than several months to decide on a vehicle. My family has used Nelson several times to purchase vehicles, and we've decided this is the only way to purchase a car!!! THANKS NELSON!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Nelson Baucom

    Car Buying Counselor

    (5.0) 145 reviews

  • 5.0 out of 5
    July 23, 2020

    Nelson couldn't have made trading in my old car and getting a new one any easier. Really saved me time and money. Talked me through the process intelligently,... was always prompt answering my emails and calls. And he found me exactly what I was looking for. Would definitely work with him again ... if I ever want to part with my new Toyota Rav4!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Nelson Baucom

    Car Buying Counselor

    (5.0) 145 reviews

  • 5.0 out of 5
    July 23, 2020

    Gerard was literally my car buying angel!! Your service was highly recommended to me and although I had already started the "process" of getting a new... used car, Gerard was still there to help! He was direct without being rude (at all), informative and an incredible advocate! I was able to buy the extended warranty through and have "spread the word" at what an incredible experience it was, working with Gerard. What started as a nightmare going through this process...it was a giant breath of fresh air to have Gerard in my court! He was truly amazing! THANK YOU!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Gerard Apadula

    Team Lead

    (5.0) 13 reviews

View More Reviews