[{"id":430459,"personPtyId":31804829,"firstName":"Nelson","lastName":"Baucom","titleText":"Team Leader","shortBioText":"A native Carolinian (rare find) from Olive Branch, NC, Nelson is a 1981 graduate from Appalachian State University with a degree in Economics. He speaks fluent Southern y'all! He has worked in the automobile business since 1986 in a variety of roles including Management, New and Pre-owned Sales, Finance and Insurance. Personal one-on-one customer service is the key ingredient to business success according to Nelson, \"just treating the member the way I would want to be treated.\" When not with his family and grandchildren, he enjoys riding his motorcycle in the NC Mountains, particularly the Blue Ridge Parkway. Nelson is a cancer survivor and living life to its fullest!","emailTxt":"NKBaucom@aaacarolinas.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":59,"imageUrl":"https://cdn-user.dealerrater.com/images/5558057f8d6f.jpg","drDealerId":106893,"dealerEmpStartDtUtc":"1093996800","industryStartDtUtc":"517968000","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":513127,"personPtyId":41057841,"firstName":"Stephanie","lastName":"Jolly","titleText":"Car Buying Counselor","shortBioText":"Stephanie is a Charlotte, NC native and has been in the Auto Sales Business since 2006. During her time in the industry she has held a range of roles including business development to internet sales manager. When she is not helping customers find their new vehicles she is enjoying her time as a wife and mom to two girls, ages five and two. Stephanie\u001as main focus in her current role as a car buying counselor is to provide the best service she can to our AAA Members and customers and to do so with the utmost integrity and respect. Most importantly she says is she likes to have fun and make the car buying experience enjoyable.","emailTxt":"smjolly@aaacarolinas.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/8d9db3ffefeb.jpg","drDealerId":106893,"dealerEmpStartDtUtc":"1519862400","industryStartDtUtc":"1141171200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":425067,"personPtyId":31728059,"firstName":"Greg","lastName":"Pence","titleText":"General Manager","shortBioText":"Greg has worked in the auto sales industry for more than 25 years and joined AAA Auto Buying as the Manager in 2011. Greg enjoys spending time with his three grandchildren Landon, Brooklyn and Kenlee. He also enjoys playing golf, soccer and teaching Landon how to play football and basketball. Greg would like to make sure that AAA Auto Buying customers know that he \"looks forward to building a long term relationship with you and wants you to feel good about your decision to purchase from AAA, knowing that you bought the best car, at the best value.\"","emailTxt":"gapence@aaacarolinas.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/b53a7b1aef35.jpg","drDealerId":106893,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":430464,"personPtyId":31807838,"firstName":"Heidy","lastName":"Pichardo","titleText":"Car Buying Counselor","shortBioText":"Heidy located to Charlotte in 2013 from New York City and has enjoyed every minute of living in the Carolinas. She started her time with AAA Auto Buying service in June 2017 and has been in the auto industry since 2014. Heidy in her past time loves to draw, listen to music and spend time with her family. She is also passionate about helping others and wants to make sure she can find you the car you have been searching for. Added bonus...she is fluent in Spanish!","emailTxt":"HEPichardo@aaacarolinas.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/e4e6cb6ab008.jpg","drDealerId":106893,"dealerEmpStartDtUtc":"1496275200","industryStartDtUtc":"1388534400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":513130,"personPtyId":41058001,"firstName":"Mike","lastName":"Hogan","titleText":"Car Buying Counselor","shortBioText":"Mike was born and raised in Danville, VA before moving to Charlotte, NC in 2011. In his past Mike attended Virginia Tech and graduated with a Bachelors in Business Management. He also served in the Virginia Army National Guard. Mike has had a great background in helping people including owning his own Miller Brewing Co. beer distributorship for 20 years and being a representative for AXA/Equitable insurance for 10 years. When Mike is not helping customers he enjoys time with his wife, two grandchildren, two dogs and two cats and cheering on his favorite college football team, the Bulldogs of The University of Georgia. Mike states that he always has enjoyed working with people as well as helping them to find enjoyment in purchasing decisions. That is what drew him to start his work with AAA Auto Buying.","emailTxt":"mohogan@aaacarolinas.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/bfb6a6342d23.jpg","drDealerId":106893,"dealerEmpStartDtUtc":"1517443200","industryStartDtUtc":"1451606400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":430453,"personPtyId":32829908,"firstName":"George","lastName":"McGimsey","titleText":"Car Buying Counselor","shortBioText":"George has worked at AAA Auto Buying for 19 years, and has been involved with several areas of the Automotive Industry since 1992. George and his wife are active in their local church, and are members of 2 local Antique car clubs. They also participate in the NC Bulldog Rescue Association and the North Carolina Eagle Scout Association. When asked about how he benefits members, George says his service \"is as much about saving time as it is about saving money!\"","emailTxt":"gvmcgimsey@aaacarolinas.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/e351db045299.jpg","drDealerId":106893,"dealerEmpStartDtUtc":"901929600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":430457,"personPtyId":31782209,"firstName":"Wayne","lastName":"Gulledge","titleText":"Car Buying Counselor","shortBioText":"Wayne has been in the Auto Sales Business for over 10 years. He has held both financial and management positions during that time. He is also a South Carolina native. When he is not helping folks buy vehicles, he enjoys spending time with his wife and three children. Wayne would like you to know that, if you give him the opportunity, he will make your car buying experience the best that you have ever had.","emailTxt":"JWGulledge@aaacarolinas.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/569507a1f305.jpg","drDealerId":106893,"dealerEmpStartDtUtc":"1372636800","industryStartDtUtc":"1199145600","certifiedEmployee":false,"deptDscrp":"Sales"}]

AAA Auto Buying Service

Rectangle 48
Sales

AAA Auto Buying Service Hours

Sales

Monday

8:30 AM - 5:30 PM

Tuesday

8:30 AM - 5:30 PM

Wednesday

8:30 AM - 5:30 PM

Thursday

8:30 AM - 5:30 PM

Friday

8:30 AM - 5:30 PM

Saturday

10:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2008

AAA Auto Buying is a concierge car buying service that makes the hassle of car buying disappear. We have a full invento

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ry and if we do not have what you want we will find it for you. Even better we will handle all of the legwork of buying a car and hand deliver your new or used car to your home!

"Say goodbye to the hassle of car buying and let AAA Auto Buying handle your next vehicle purchase."

Reviews

4.9 out of 5 4.9
169 lifetime reviews. Includes reviews of AAA Auto Buying Service from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 4.8 out of 5
    October 3, 2018

    Stephanie was professional and handled the entire process for me. communication was timely and it allowed me to evaluate my options and make an informed... decision.

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    Worked with:
    Stephanie Jolly

    Car Buying Counselor

    (5.0) 11 reviews

  • 5.0 out of 5
    September 28, 2018

    This is the 4th vehicle that I???ve purchased from AAA. The experience was phenomenal as always. I continue to give them my business because they have... earned it. I would never buy a used vehicle anywhere else.

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    Worked with:
    Nelson Baucom

    Team Leader

    (5.0) 59 reviews

  • March 13, 2017

    Very easy process would suggest this to anyone looking for a car.

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  • 4.6 out of 5
    September 11, 2018

    Personnel always professional and pleasant. Fees are reasonable. Search for car very thorough. Nelson has assisted me twice and both were excellent.... I would recommend to others.

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    Worked with:
    Nelson Baucom

    Team Leader

    (5.0) 59 reviews

  • 4.8 out of 5
    September 2, 2018

    I had heard of the service from a friend years ago and decided to give it a try. George McGimsey was our contact at AAA Auto Buying Service. He was helpful... and responsive and found us the new car we wanted at a fair price. A couple delivered the car as promised and they too were friendly and helpful. Couldn???t have asked for more.

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    AAA Auto Buying Service

    Thank you for your great review of AAA Auto Buying and for deciding to give us a try! We are glad to hear how George and our team were able to provide... you with helpful, hassle-free service in finding the car you wanted. Please let us know if there is ever anything else we can help you with!


    Worked with:
    George McGimsey

    Car Buying Counselor

    (4.9) 7 reviews

  • 5.0 out of 5
    August 24, 2018

    Very pleasant car buying experience - my old car died today, AAA towed to mechanic, yep - dead unless I pay 1050 and get it back on Sat or Monday. Called... Tommy Ballard who set me up with Nelson Baucom of AAA Carolinas, gave him financial info on my way over to AAA in a Lyft. Had me bank approved with great rate before I arrived. Drove 2 cars both nice, each one owner. It was fun and efficient! Thank you Nelson!

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    AAA Auto Buying Service

    Thank you for letting us know about your experience with AAA Auto Buying, and how Nelson and our team were able to provide such wonderful service in w...hat was a stressful time for you. We are glad that it was a fun and efficient car buying process and hope you are enjoying your new vehicle! Let us know if there is ever anything else we can help you with.


    Worked with:
    Nelson Baucom

    Team Leader

    (5.0) 59 reviews

  • 5.0 out of 5
    August 22, 2018

    It was the quickest and most easiest way that I had ever purchased a car. I told Nelson what I wanted and he delivered it.

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    AAA Auto Buying Service

    Thank you for your review of AAA Auto Buying! We are so glad that Nelson was able to provide you with professional, hassle-free service and find the v...ehicle you wanted. Please let us know if there is ever anything else we can help you with in the future!


    Worked with:
    Nelson Baucom

    Team Leader

    (5.0) 59 reviews

  • 5.0 out of 5
    August 20, 2018

    I had a GREAT experience working with George! He was so nice and helpful and got me the vehicle I've been looking for! This is the 3rd car my mom and... I have bought through AAA and it's been a wonderful experience every time! It's so easy and you don't have to deal with the hassle of the dealerships. I highly recommend George to help you find your new car. Thank you so so much, George!! I'm loving my KIA Sorento!!

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    AAA Auto Buying Service

    Thank you for your wonderful review of George and our AAA Auto Buying Service! We greatly value your feedback, and we are glad to have provided you wi...th multiple hassle-free experiences in finding vehicles for you and your mother. We hope you're enjoying your Kia Sorento! Let us know if there is ever anything else we can help you with.


    Worked with:
    George McGimsey

    Car Buying Counselor

    (4.9) 7 reviews

  • 5.0 out of 5
    August 17, 2018

    Price was as good as I could get on my own plus the convenience and service by AAA made the entire buying process quick and painless. I would do it again.

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    AAA Auto Buying Service

    Thank you for your great review of AAA Auto Buying! It is great to hear that our service provided you with a convenient, quick and painless process wh...en purchasing your vehicle. Please let us know if there is ever anything else we can help you with in the future!


    Worked with:
    Nelson Baucom

    Team Leader

    (5.0) 59 reviews

  • 5.0 out of 5
    August 17, 2018

    Stephanie was great to work with. She made buying my Honda HR-V extremely easy. She answered all my questions promptly and thoroughly. I really enjoyed... my interactions with her. I got to drive the car twice before buying and she made sure I was satisfied before we did the paperwork. She made buying the car I wanted so very easy. The fee I paid to AAA beat everyone else--hands down! I even found a small dent in the driver's door and it was dealt with quickly and efficiently. Your team is the best!

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    AAA Auto Buying Service

    Thank you so much for your fantastic review of Stephanie and our Auto Buying service! We are glad that Stephanie was able to give you a great, hassle-...free experience in purchasing your vehicle. We hope that you are enjoying your Honda HR-V! Let us know if there is ever anything else we can help you with.


    Worked with:
    Stephanie Jolly

    Car Buying Counselor

    (5.0) 11 reviews

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