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CarMax Tulsa

(86 reviews)
Visit CarMax Tulsa
Sales hours: 10:00am to 9:00pm
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Sales
Monday 10:00am–9:00pm
Tuesday 10:00am–9:00pm
Wednesday 10:00am–9:00pm
Thursday 10:00am–9:00pm
Friday 10:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
(918) 615-4670 (918) 615-4670

Reviews

(86 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarMax Tulsa from DealerRater.

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We had an absolutely wonderful experience at the CarMax

We had an absolutely wonderful experience at the CarMax in Tulsa. We had no issues and traded in our much older car for the Jeep Gladiator we purchased. Our Salesman Shane Reisinger was so friendly and helpful. He took care of everything so the purchase was smooth and efficient. We would definitely recommend CarMax Tulsa to any one interested in buy a car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Meagan was very helpful and easy to work with.

Meagan was very helpful and easy to work with. This was the easiest and most comfortable experience I’ve ever had at a dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I have sold two trucks and bought a van from this CarMax.

I have sold two trucks and bought a van from this CarMax. I am still waiting for the catch. Both experiences have been phenomenal. Recently had an engine issue and they fixed it free of charge. Tabitha in service was amazing, she thought of every perceivable complication and already had an answer for it. I can’t thank her enough. Thank you all so much.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We've purchased three cars through this CarMax, and each

We've purchased three cars through this CarMax, and each time has been an amazing experience! Everyone we've talked with was very knowledgable and friendly. I would highly recommend them, 10/10!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I was a nervous first time buyer who was procrastinating

I was a nervous first time buyer who was procrastinating for years. But loved this experience. Highly recommend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Of four offers on my vehicle CarMax was the best, the

Of four offers on my vehicle CarMax was the best, the looked at my vehicle and the final offer was exactly what the internet offer was! It was a simple process. They issued a check on the spot and made us very comfortable. Thank you carmax!!! Best part was the other companies all reached out after the deal was done saying we could beat that deal…..guess y’all should have tried not to lowball up front. I definitely will do business with them again

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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The sales advisor Christian was good, but Tabitha and the

The sales advisor Christian was good, but Tabitha and the service team were amazing. I had a small issue with a TPMS sensor and they had it fixed and even washed my car in around an hour. A few weeks later the temp Sensor also came on and they coordinated with my local Cadillac service to replace it and took care of everything. Buying is easy at CarMax, but if you want the best experience, use them for the service after the sale!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everyone was friendly and helpful from the moment we

Everyone was friendly and helpful from the moment we contacted them and walked in the door to the moment we picked up our new car. Our total experience was A#1 !

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very friendly staff and was EXCELLENT in working with my

Very friendly staff and was EXCELLENT in working with my situation. Preston was wonderful and really came in clutch.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Sam was very helpful, direct, patient, allowed us time to

Sam was very helpful, direct, patient, allowed us time to talk privately. Billing lady was fast and proficient and friendly

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.