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Recognized as top 50 in USA. Customer oriented and professional, selling new and used.","emailTxt":"mfahey@gatestoyota.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":48,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5673/employees/32fac7e848f4.jpg","drDealerId":5673,"dealerEmpStartDtUtc":"404956800","industryStartDtUtc":"220924800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":569465,"firstName":"Marcus","lastName":"Turner","titleText":"Sales Consultant","shortBioText":"","emailTxt":"mturner@gatestoyota.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":22,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5673/employees/8b44b97c45b2.jpg","drDealerId":5673,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":585836,"firstName":"Mercedes","lastName":"Kimble-Stuckey","titleText":"Sales Consultant","shortBioText":"Hello Everyone my name is Mercedes and I am ready for whatever comes my way ! Selling cars is my passion and I love what I do . Now it\u001as time for you to stop in and give me a chance . I am here to help you get in your new vehicle ! Lets get started ! CALL ME RIGHT NOW 574-485-3104 .","emailTxt":"mkimble@gatestoyota.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5673/employees/ab7c9261fd30.jpg","drDealerId":5673,"dealerEmpStartDtUtc":"1546300800","industryStartDtUtc":"1477958400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":569467,"firstName":"Andy","lastName":"Radford","titleText":"Sales Consultant","shortBioText":"Love my job and working with the community to get them into a new to them vehicle.\r\nAlways love the Camry\u001as and any old Toyota\u001as!","emailTxt":"andy.radford3@gmail.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5673/employees/3763eaea023a.jpg","drDealerId":5673,"dealerEmpStartDtUtc":"1514764800","industryStartDtUtc":"1514764800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":569457,"firstName":"Kirk","lastName":"Ziegert","titleText":"Parts Manager","emailTxt":"parts@gatestoyota.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5673/employees/713bda23ff67.jpg","drDealerId":5673,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":569459,"firstName":"Greg","lastName":"Mitchem","titleText":"Sales Consultant","emailTxt":"gmitchem@gatestoyota.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5673/employees/8160871b89d9.jpg","drDealerId":5673,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":569460,"firstName":"Trent","lastName":"Jackson","titleText":"Sales Consultant","shortBioText":"As a salesman I personally feel it is my job to help you, the customer, to find a vehicle that fits your wants, needs, and your budget. I want to provide you with the easiest and most fun car buying experience you have ever had. Please let me show you how car buying should be done the right way. \r\n\r\nI love following the Cubs, Bears, and tennis. I have two beautiful dogs that I take care of. I began in this business 6 years ago knowing absolutely nothing about cars and have spent many years learning all of the new technology and ins and outs of most vehicles which I take extreme pride in. Come see me for your next vehicle. I want to be your friend in the car business.","emailTxt":"tjackson@gatestoyota.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":45,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5673/employees/db799ff149be.jpg","drDealerId":5673,"dealerEmpStartDtUtc":"1356998400","industryStartDtUtc":"1356998400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":569451,"firstName":"Scott","lastName":"Blackford","titleText":"New Car Manager","emailTxt":"sblackford@gatestoyota.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":42,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5673/employees/adb21ecc3e52.jpg","drDealerId":5673,"dealerEmpStartDtUtc":"1080777600","industryStartDtUtc":"1080777600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":569483,"firstName":"Landon","lastName":"Wiegand","titleText":"Business 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Gates Toyota

4.6 out of 5 4.6
Rectangle 48
Sales
Service Closed

Gates Toyota Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2012

Gates Toyota has a great selection of NEW 2020 Toyota models including the all-new Camry, Corolla, Prius, Rav4, Highland

...

er, Tacoma, Sienna, Tundra and C-HR. We have a wide selection of pre-owned cars, trucks and SUVs from all the top OEMs. Our experienced sales staff will help you select that new or used car you have been searching for. For years, our financial staff has offered expert advice for those seeking a new or used car loan or great Toyota lease. Our service doesn't stop there; South Bend area customers can come in and take advantage of our knowledgeable Toyota car repair technicians and a fully-stocked inventory of Toyota parts.

"Gates Toyota is the only 13 time Presidents award winner in Michiana."

Service

Wheel Balance

$59.99

Tire Rotation

$22.95

Wheel Alignment (4WD)

$79.95

Fuel Injector Service

$119.99

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
1039 lifetime reviews. Includes reviews of Gates Toyota from DealerRater.com

Read reviews that mention:

  • 5.0 out of 5
    January 20, 2021

    Clean, efficient, friendly, courteous, timely, knowledgeable, do a quick job. Never pushy about services. Clean waiting room. Sometime you could use... a different TV channel.

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    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Brian Gardner

    Service Consultant

    (4.8) 174 reviews

  • 5.0 out of 5
    January 18, 2021

    Made an appointment day before for our Toyota Care Service, oil change, tire rotation, everything went smoothly, we were done promptly. Everyone was wearing... masks, in service & waiting area. Went very smoothly.

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    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Brian Gardner

    Service Consultant

    (4.8) 174 reviews

  • 5.0 out of 5
    January 15, 2021

    I feel I can trust the service people to do what needs to be done and not try to sell me what doesn't need fixing.

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    Worked with:
    Brian Gardner

    Service Consultant

    (4.8) 174 reviews

    Stephen Mackin

    Service Consultant

    (4.8) 112 reviews

    Michael Ferrara

    Service Consultant

    (4.7) 131 reviews

  • 5.0 out of 5
    January 14, 2021

    I came from out of state to purchase a 2021 4Runner Venture. Trent was very helpful and transparent through phone/email before I made the 3-hour trip... into the dealership. They had the vehicle ready for me when I arrived, and Trent and Landon helped make my first new car buying experience a good one! On a busy day, I was made a priority, both guys I worked with were very friendly, and everything went smoothly. No complaints, and I love my new 4Runner!

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    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Trent Jackson

    Sales Consultant

    (4.8) 45 reviews

    Landon Wiegand

    Business Manager

    (4.7) 73 reviews

  • 5.0 out of 5
    January 14, 2021

    We are a first time customer and will definitely be returning to Gates Toyota. Everyone was helpful, friendly, and professional. This is our best vehicle... buying experience. Definitely recommended.

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    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Marcus Turner

    Sales Consultant

    (4.9) 22 reviews

    Scott Blackford

    New Car Manager

    (4.8) 42 reviews

    Paris Dickinson

    Business Manager

    (4.6) 38 reviews

    Ryan Burdue

    Finance Director

    (4.7) 14 reviews

  • 5.0 out of 5
    January 14, 2021

    loved the video inspection! Everyone is always friendly and helpful - I never feel like I am pressured into anything. I just always feel like I'm well... taken care of.

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    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Brian Gardner

    Service Consultant

    (4.8) 174 reviews

    Stephen Mackin

    Service Consultant

    (4.8) 112 reviews

    Michael Ferrara

    Service Consultant

    (4.7) 131 reviews

  • 5.0 out of 5
    January 14, 2021

    They are always very prompt and explained things well. There was a social distancing issue in the waiting area and some customers had their masks taken... off.

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  • 5.0 out of 5
    January 7, 2021

    Positive, professional service staff who advise me on services not needed and why a service was suggested. Always a good experience. Thank you for great... customer service

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  • 5.0 out of 5
    January 6, 2021

    Everyone was very professional and pleasant to me. I will continue to take my cars to Gates for service. I have recommended others to use Gates for service.

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    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Stephen Mackin

    Service Consultant

    (4.8) 112 reviews

  • 3.0 out of 5
    December 30, 2020

    The wait was a bit too long for what I needed. Good to receive updates at least every 25 minutes or so that way you can plan a little better.

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Stephen Mackin

    Service Consultant

    (4.8) 112 reviews

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