Reviews
Excellent reception area. Very prompt attention my check in. Pleasant waiting area. Acceptable wait time for completion of service. Friendly completion of service and check out by Phoenix.
Excellent reception area. Very prompt attention my check in. Pleasant waiting area. Acceptable wait time for completion of service. Friendly completion of service and check out by Phoenix.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Quick and efficient service and comfortable waiting area made for an easy wait as always.
Quick and efficient service and comfortable waiting area made for an easy wait as always.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Came in for oil change and tire rotation. Service was quick.pricing could be a little better.
Came in for oil change and tire rotation. Service was quick.pricing could be a little better.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great service, very affordable even for a dealership. Excellent communication, no pressure and defnitely no upselling on repairs that are not needed.
Great service, very affordable even for a dealership. Excellent communication, no pressure and defnitely no upselling on repairs that are not needed.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Good service and work done in a timely manner. Friendly and helpful people. Will bring car again when needed.
Good service and work done in a timely manner. Friendly and helpful people. Will bring car again when needed.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I was a little frustrated with the price. He told me when I called him back. He said it would be $1300 plus tax then on my I phone it said it was 16 something total and then when I got there, I think it was 1577 that was a little frustrating to me.
I was a little frustrated with the price. He told me when I called him back. He said it would be $1300 plus tax then on my I phone it said it was 16 something total and then when I got there, I think it was 1577 that was a little frustrating to me.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Brian and his staff always takes care of all our family vehicles we appreciate them
Brian and his staff always takes care of all our family vehicles we appreciate them
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We have always had excellent service every time we have visited the service center with our Rav4 also purchased at Gates. I highly recommend Gates dealership and service center!
We have always had excellent service every time we have visited the service center with our Rav4 also purchased at Gates. I highly recommend Gates dealership and service center!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Air conditioning issue was corrected after not being fixed the initial visit all at oncr
Air conditioning issue was corrected after not being fixed the initial visit all at oncr
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The service on my vehicle was wonderful and done in a timely manner. Brian is respectful, kind and efficient.
The service on my vehicle was wonderful and done in a timely manner. Brian is respectful, kind and efficient.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair