Reviews
They don’t listen to customers well and try to address
They don’t listen to customers well and try to address their problems. Not sure if I’m going to buy more vehicles from this dealership. Plus Toyota’s quality has slipped and is not as good as it used to be.
They don’t listen to customers well and try to address
They don’t listen to customers well and try to address their problems. Not sure if I’m going to buy more vehicles from this dealership. Plus Toyota’s quality has slipped and is not as good as it used to be.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
I was very thankful he could fit me in to repair
I was very thankful he could fit me in to repair alternator. I did not have a prior appt
I was very thankful he could fit me in to repair
I was very thankful he could fit me in to repair alternator. I did not have a prior appt
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was very pleased that they got me in the next day,
I was very pleased that they got me in the next day, after I dropped off my car. One little thing wasn't done correctly though-----the light switch inside was working just fine. But now wheñ I push the button and slide it toward driver, it doesn't come on.
I was very pleased that they got me in the next day,
I was very pleased that they got me in the next day, after I dropped off my car. One little thing wasn't done correctly though-----the light switch inside was working just fine. But now wheñ I push the button and slide it toward driver, it doesn't come on.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
DEALERSHIP IS FINE.
DEALERSHIP IS FINE. HAVING A PROBLEM WITH RADIO CONTROLS. VERY COMPLICATED! CAN NOT REMEMBER WHAT TRAVIS SHOWED ME. INSTRUCTION BOOK VERY LITTLE HELP.
DEALERSHIP IS FINE.
DEALERSHIP IS FINE. HAVING A PROBLEM WITH RADIO CONTROLS. VERY COMPLICATED! CAN NOT REMEMBER WHAT TRAVIS SHOWED ME. INSTRUCTION BOOK VERY LITTLE HELP.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Help full , respect full , quick and easy , I really
Help full , respect full , quick and easy , I really appreciate they know how to deal with costumer
Help full , respect full , quick and easy , I really
Help full , respect full , quick and easy , I really appreciate they know how to deal with costumer
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They get me in quickly and the work is also done fast and
They get me in quickly and the work is also done fast and i appreciate that.
They get me in quickly and the work is also done fast and
They get me in quickly and the work is also done fast and i appreciate that.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good I don't have time for this You're too expensive
Good I don't have time for this You're too expensive can't afford it. You keep raising the price.
Good I don't have time for this You're too expensive
Good I don't have time for this You're too expensive can't afford it. You keep raising the price.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Very rude staff no one greets you.
Very rude staff no one greets you. No one says hi. Welcome to Gates no hospitality whatsoever.
Very rude staff no one greets you.
Very rude staff no one greets you. No one says hi. Welcome to Gates no hospitality whatsoever.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
The price is too high for oil change so, DIY from here
The price is too high for oil change so, DIY from here on. Smart way to get rid of the old school customers.
The price is too high for oil change so, DIY from here
The price is too high for oil change so, DIY from here on. Smart way to get rid of the old school customers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thought that a 60$ fee to replace a light for the license
Thought that a 60$ fee to replace a light for the license plate was steep
Thought that a 60$ fee to replace a light for the license
Thought that a 60$ fee to replace a light for the license plate was steep
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair