Reviews
Have been having the service on my Kia’s done here for
Have been having the service on my Kia’s done here for over 6 years - excellent customer service and support!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5 star review! We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help. We are thankful for you!
Experience and process was all around amazing.
Experience and process was all around amazing. I went to buy a used car and walked out with a brand new 2023. I love the car, more than happy to be an owner of a 23’ forte gt! Kevin who sold us the car did an amazing job going through and explaining each thing in detail about the car! Kevin was very knowledgeable on the car and not only the car he sold me but the other ones we looked at. He was very nice and helpful!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on the purchase of your new KIA Forte! We are so excited that you joined our KIA family. We are thankful to have someone like Kevin to ensure his guests are taken care of. We try to make sure your car buying experience is the best possible. If you ever have any questions or concerns, please reach out.
Had good service.
Had good service. It was fast. Kevin was helpful and understanding on my request. Will be going back if I need a new car and will recommend to others!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Yes!!!
He provided exceptional service!
He provided exceptional service! Rome was very informative, and went the extra mile to make sure my wife and I were comfortable and confident in what we wanted to purchase. I’d Highly recommend working with him!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving this wonderful review! We are thrilled to hear that he took such great care of you during your visit with us. We will be sure to let him know. We appreciate your business and we hope to see you again!
Busy Service Dept, (the only one in our area that
Busy Service Dept, (the only one in our area that actually had qualified techs) but they were efficient, honest and upfront about expectations for work and time frame. Able to verify my issue was covered under Kia warranty and put me in a rental car -Hertz at the Columbus airport was also fabulous- and replaced my engine 3 weeks ahead of schedule. James “too tall” Orr is a true asset to their service department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving this wonderful review! We are thrilled to hear that James took such great care of you during your visit with us. We strive to provide our customers with an upfront, transparent, and hassle-free experience. Thank you for your business and we hope to see you again!
This dealership is honest and knowledgeable about any
This dealership is honest and knowledgeable about any problem you have with a Kia Vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for sharing your experience with us! We will continue to walk the extra mile to exceed your expectations. We are thankful for you and your business. If you ever have any questions or concerns, please let us know.
Dezha Chandler is amazing!
Dezha Chandler is amazing! We had the pleasure of having her as our sales representative and she helped us get the car we wanted for the best price! They need more people like her! We will definitely tell others to go see her at Kia!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on the purchase of your new KIA! We are so excited that you joined our KIA family. We made sure to share this feedback with Dezha to give her the recognition that she deserves. She was delighted to hear your feedback. We are thankful for you and your business!
Service appointments
I always say Kia is the Chick-fil-A in car service. But what is extremely frustrating with Kia is these service appointments and walk ins even when you make an appointment your car is there HOURS do a walk-in they’re kinda rude about it only for your car to be there HOURS TOO so to me it’s definitely pointless making appointments and they’re usually 2/3 weeks out with the work schedule I work walking in and leaving it is more convenient and I shouldn’t be treated ANY different or rudely about it because I am a paying customer as well
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Staff were helpful and communicated every step of the
Staff were helpful and communicated every step of the ordering and buying process. Would recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! If you ever have any questions or concerns, please let us know. We will continue to walk the extra mile to exceed your expectations. We are thankful for you and your business.
James Orr was very professional and pleasant.
James Orr was very professional and pleasant. Everyone at the dealership spoke to me, opened doors and made me feel welcomed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Here at KIA our goal is to create a welcoming environment for our customers. We are glad to have you here and are thrilled to hear that James took such great care of you during your visit with us. If there's ever anything we can do, please reach out!