Reviews
I had an appointment to take my vehicle in to have a
I had an appointment to take my vehicle in to have a recall repaired. Customer service took me in right away without waiting for my appointment time. Customer service rep, John Thompson was very nice and professional. It didn't take long at all to have my repair completed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Recall Repair, we're happy to hear you had such a positive Service experience with our team! Glad to hear John Thompson was able to assist you with your vehicle. He is a great team member for us and we truly appreciate your review.
Had a great service today.
Had a great service today. Misty is a great service advisor who tales care of me every time. She is always great and a great asset to your team.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Michael C, we are so pleased you enjoyed your visit to Hendrick Chrysler Jeep FIAT Fayetteville! Misty has been with us for years and does enjoy taking care of her Service Customers.
Immediately walking in we were welcomed by the super
Immediately walking in we were welcomed by the super friendly staff and Andrew Gatschet had my vehicle pulled up and ready for me to look at bright and early since I had an 8 hr drive ahead of me where I pulled another vehicle and tested the hitch they installed. I?ve kept in contact with Andrew and the staff for questions and they?ve been nothing but friendly and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Miguel Mora, we're so glad that we were able to go above and beyond your expectations. Andrew does a great job with his guests and we are happy to hear you made such a long trip to get a vehicle that you are happy with. Congratulations and we truly appreciate your Five Star review for us here at Hendrick Chrysler Jeep, Fayetteville.
Lauren Diaz was awesome.
Lauren Diaz was awesome. Due to her listening to what we wanted, we bought two vehicles.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Christina Hagerman, we strive for 100% satisfaction, and it is great to see you had such a positive Sales experience at Hendrick Chrysler Jeep FIAT Fayetteville. Lauren is a great asset to our team and wow two vehicles. We truly appreciate your business and feedback. Thank you again.
Buying experience has been outstanding since 1998.
Buying experience has been outstanding since 1998. Service work is best any car owner could ask for. A true 5 Star dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Buck, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Chrysler Jeep FIAT Fayetteville. What a great review. We appreciate you being so loyal to us here and this is what makes us do what we try to do best. Thank you.
John was able to figure out problem & car was ready next
John was able to figure out problem & car was ready next day. He was great.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Happy, we strive for 100% satisfaction, and it is great to see you had such a positive Service experience at Hendrick Chrysler Jeep FIAT Fayetteville. John does a great job in making sure his guests are taken care of. We appreciate your Five Star review.
Misty is the Best!
Misty is the Best! We have always been well taken care of. Service is superb.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Ramona B & Mike C Moore, we are very happy to have provided you with such a positive experience! What a great review about Misty in our Service department. Thank you for your kind words and feedback. She does a great job in taking care of her guests here at Hendrick Chrysler Jeep, Fayetteville.
Outstanding customer service.
Outstanding customer service. The atmosphere is wonderful. The staff members are friendly and willing to go the extra mile to insure that you're safe and satisfied with the service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Shonte Tolson, we're happy to hear you had such a positive experience with our Service team. We appreciate your feedback and kind words for us here at Hendrick Chrysler Jeep, Fayetteville.
Hendrick is outstanding- Dodge dealer across the street
Hendrick is outstanding- Dodge dealer across the street has lost my business for both my Ram & Scat. Misty in Service is outstanding as the rest of the crew.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mikec, we're so glad that we were able to go above and beyond your expectations! What a great review about Misty in our Service department here at Hendrick Chrysler Jeep, Fayetteville. We truly appreciate your kind words.
It was fine.
It was fine. Dropped my jeep off the night before my appointment day. It was ready for pick up the next day.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
C Prough, we strive for 100% satisfaction, and it is great to see you had such a positive Service experience at Hendrick Chrysler Jeep FIAT Fayetteville.