Auto Republic Fullerton

This dealership is not a good one. I saw the reviews and didn’t want to believe it. I had just bought a similar car with lower miles newer for the way less money of course I’m going to negotiate. Why would I Want to pay more when my vehicle that I just purchased was newer with lower miles?! I was told one price and then when I went back, they added on four more thousand dollars when I asked how much would it be out the door now you and I both know that license and tax does not add up to $4000 I gracefully declined and walked away from the deal and now I’m glad I did

Reached out to AutoRepublic through 3 different search engines: CarGurus, AutoTrader and Cars.com in regards of 2 similar vehicles, 2006 LS 430 - one in white and another in black colors. Received 1 replied from Chris. Preliminary communication via messaging didn’t produce any positive car buyer experience. I assume they were not interested in negotiating, disclosing in more details why $4,000 in federal taxes, license, dealer’s fees were added on the vehicle which was advertised under $12,000 online. We are taking more than 30% in fees on top of sale price!!! On the question how much I wanted to spend, I replied honestly that I would like to spend as less as possible as any buyers would say, and added not to judge my answer. “Wow” was the last text from Chris. That was the end of our communication. I guess their mentality was if it was not me, it would be someone else. It turned out to be true since I didn’t see both cars in their inventory 1-2 weeks after my initial approach. I’m still recommending this dealership even though it didn’t produce any outcome. And I have to admit and be fair - their used car inventory and used car quality are simply impressive. I’m still looking forward to closing a deal with Chris, Auto Republic, Fullerton.

The upsale was ridiculous Chris added $3500 on to a $6500 car lol Including a $1000 for a LoJack! Yes- you read that right Plus the car was advertised as a higher model but was in fact- the base model This dealership has 2 star rating and that's generous

I don't usually write bad reviews but here is mine, I was looking at a 2006 white lexus LS430 , listing was $13k , which seemed a lot considering I already own another 2006 LS430 with similar condition and miles , I was hoping for a price negotiation and salesman said let's go inside , I told him , look, I am paying cash for it and what's the best deal out the door , salesman leaves and comes back with a paper with all kinds of numbers and final out the door price of $16,900, I'm like xxx? I was there with my wife and daughter and we couldn't believe what we saw , again, I explained I was a cash customer and wanted a better deal from the original $13k asking price , $4k in add ons is outrageous , salesman leaves and a manager takes over , told him I am not paying your $17k and would like the car below the asking price , I felt brushed off so I got up with my family and walked out, several weeks later they still have the vehicle and price dropped under $12k , I took my cash and gave it to another business, if you want a car Do Not come here , they will scam you out of your hard earned money , terrible....

uto Republic is everything you hope a dealership isn't. Zero Stars. Chris rushed the sale, pushed useless add-ons, and never mentioned GAP insurance. I moved forward only because they’re “Fast Tracked” with Schools First FCU. Huge mistake. I paid an extra $250 to take the car home for 48 hours, with a clear agreement that paperwork wouldn’t be submitted until the window expired. What does Chris do? He submits the loan early, locking me in. When I called to make a simple contract amendment (which the bank confirmed is standard), I was met with rudeness and resistance from Daniel, who had no interest in helping and kept interrogating me. Attempts to contact upper management went nowhere—zero response. Schools First has been great, and I’ll be strongly recommending they cut ties with this dealership. Auto Republic is your classic used car lot: pushy salespeople, no accountability, and all about the quick buck. Their F rating from the BBB is well earned. Do yourself a favor—go literally anywhere else

The seller was a great and professional person. Presentation was A1. I blame myself for the purchase. The vehicle looks great. Jus a few minor details...I think...would have prevented me from purchasing...if I knew before hand

I live in Idaho and was looking at a 2007 Cadillac XLR listed with them. connected through cars.com. a sales person from Fullerton responded. I asked a few questions, his response did not address any of my questions just told me how great the car was. I was also talking to another dealer in AZ on a similar car who was not only answering every question, took a video of all functions of the car and a 360 of the car and sent it to me. The car AZ car was 2 years older but less miles than the Fullerton car. I kept pushing for info from Fullerton and always got only one liners. When I told them I was about to make a decision and they were making it hard to chose them and to fly from Idaho and drop $20k I didn't think it was to much to ask, the only response was , sorry were just slammed. Along the way I also decided to read the all the google reviews on Fullerton , YOU should do this also. Conclusion: these guys were to busy to sell me a car or to shady to answer my questions in writing, either way Ill never know and I am sure I dodged a bullet.

Much Better Than Expected! Worth the Drive. Purchased a 2014 Toyota Sienna I drove several hours to this dealership to check out a specific 2014 Toyota Sienna—and I’m really glad I did. My salesperson, Chris, was outstanding from start to finish. He was extremely responsive, easy to work with, and genuinely honest. He answered all of my questions quickly and clearly, and was very personable without being pushy. The car was exactly as described, and the buying process was smooth. A day after I brought the Sienna home, the check engine light came on. I was obviously concerned since the sale was already finalized, but Chris immediately told me to bring it back in. The dealership diagnosed it as a faulty sensor and replaced it on the spot with OEM parts at no cost. That kind of post-sale support is rare, and really impressed me—they stood by their product 100%. One thing to note: there are dealership fees totaling about $1,400, which in my case were not negotiable, HOWEVER, the fees do include services like LoJack protection and a paint/interior protectant, so there’s actual value provided—not just markup. Also, if you look at the bottom of the ad, the dealership does mention that they are included. Overall, I’m very satisfied with my experience. The car is running great, the team was professional, and Chris went above and beyond. My experience was much more positive than the online reviews led me to expect. If you're considering buying from this dealership, I highly recommend reaching out to Chris!

I am writing to formally file a complaint regarding one of the worst car purchasing experiences of my life, which occurred at your dealership. I was pre-approved for financing through Capital One and contacted the dealership in advance to submit my information. I informed the salesperson, Chris, that I would be traveling from another city and wanted to complete the majority of the paperwork beforehand to expedite the process upon arrival. During my phone call with Chris, I was rushed off the line before I could fully discuss my Capital One pre-approval. He told me someone else would follow up, but instead, I received an alert that my credit was submitted to a different bank—without my consent. Claudio later contacted me and scheduled a 2:00 PM appointment for the following day, stating that everything was ready for me. I arrived promptly at 2:00 PM and waited over two hours in the back lobby before I was even allowed to test drive the vehicle. While approaching the vehicle, I noticed all doors were open and later learned this was due to adhesive being sprayed on the dashboard—a fact that should have been disclosed upfront. After the test drive, Chris presented me with a financing offer from Ally Bank, not Capital One, and the interest rate and monthly payment were significantly higher. I asked why Capital One wasn’t used, and Claudio, wearing an Ally Bank shirt, admitted that he never submitted my application to them. My Godmother, who is a former finance manager, expressed concerns that this was a deceptive practice likely done to secure a higher kickback from Ally. When I went to inspect the car again, I noticed the leather on the dashboard was lifting. Chris dismissed the concern until I insisted it was a dealbreaker. After going back and forth, Claudio said their shop manager would not be available until Monday to evaluate the issue. To add insult to injury, I was told the deal was only valid for that day, and Capital One would not honor it if I left—information that was clearly false, as I confirmed with Capital One directly via speakerphone in front of Chris. Eventually, we came to an agreement in the office, but when I reviewed my contract at home, the interest rate was higher than what we agreed upon. On Monday, I returned the vehicle and Chris told me they wouldn't fix the dashboard, claiming the repair would be "half decent" at best. I was already sick from the fumes of the previous adhesive they applied. Eleven days later, I received a letter stating I needed to return the vehicle. When I called, Chris said it was an error. However, I later discovered the dealership had been submitting my credit application repeatedly—*without my consent*. When I addressed the incorrect interest rate, Chris told me it was “not a big deal” and asked why I was so concerned. He then asked if I had received a repair estimate for the dashboard—again deflecting responsibility after they had already misled me. To date, I am still waiting for a follow-up call from Claudio that was promised days ago. The lack of transparency, unauthorized credit submissions, and overall disregard for ethical conduct throughout this process are unacceptable. This review reflects a deeply disappointing and unethical experience at this dealership. I hope it helps future customers make more informed decisions and encourages the business to take accountability for its actions

Watch out! Stay away! They try their best to rip you off. 2k for this, 1k for that, 1.5k for other and ... never ending list of unreasonable fees on top of their listing price. [[[[[Actual OTD Price = Announced sales Price + 5k]]]]]