Elk Grove Hyundai

Elk Grove Hyundai is the best! We have had great experiences with both purchasing cars here as well as servicing them. Dominic is outstanding - always great service at a great price. I highly recommend Elk Grove Hyundai to all!!

Everyone was courteous and helpful and made their best efforts to resolve everything with my vehicle as quickly as possible.

Very welcoming, nice and friendly! Customer Service was great! Quick service. Provided water and snacks.😊

"I've purchased two vehicles from your dealership and have generally been very pleased with the service, particularly the excellent assistance from your customer sales representative (whose name I will retrieve from my records). My first purchase was fully paid, and the second was completed in November 2024. I've always appreciated the warm and welcoming atmosphere here. However, I had a significantly negative experience with an individual named Dominic during my most recent visit. His demeanor and communication were unprofessional and made me feel unwelcome. Specifically, he made comments such as, "So, you had all this service done? You know, these things aren't free," and pointed out items I hadn't requested or understood. His overall attitude gave me the impression that he was unhappy with his job, which negatively impacted my experience. As a repeat customer, I expect to be treated with respect and courtesy, similar to the positive interactions I've had previously. Customer service is crucial, and word-of-mouth recommendations are essential for your business. I'm concerned that this single interaction with Dominic has discouraged me from future purchases and recommending your dealership to family and friends. I strongly recommend that you evaluate your customer service agents to ensure they maintain a consistently professional and welcoming environment. If an employee is dissatisfied with their role, it's detrimental to both the customer experience and your business reputation. I believe in the principle of making customers feel valued and leaving them with a positive impression. Thank you for your attention to this matter."

Andrew was very helpful, easy to work with, and got my car back in time.

Reginald, Service rep, was outstanding. Great customer service. He explained the process and the price breakdown which was to our satisfaction. They’re great at offering a military discount.

Quick and friendly service as always - live Elk Grove Hyundai they’re the best ever

Kellie was our service agent,she did superior job checking me in also explain how long it would take for the entire job. Thank you Kellie

Paul at Elk Grove Hyundai was a great. The service for my car went smoothly, Everyone there was so attentive and kind. They gave me Hello Kitty stickers too.

Very clean dealership, very professional sales people and sales manager, and it was a pleasure doing business with the finance manager. I would definitely return and recommend Hyundai of elk Grove if you’re looking to buy a new car.