Reviews
Great customer service and customer loyalty.
Great customer service and customer loyalty. They have take great care of my family for 3 cars now and have become family to us.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was very satisfied with the service provided.
I was very satisfied with the service provided. My service advisor, Greg is always great to work with. I always appreciate working with Greg. He is very professional, respectful and his customer service skills are unmatched because he genuinely cares about the customer.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Monica was great with communication.
Monica was great with communication. The problem was resolved that I brought it in for. I had my car detailed and the back seat covers on the back of third row seats were not properly reattached and Velcro had been ripped off so I can’t even fix it. It was not like that when I dropped it off. I am so surprised car wasn’t checked before being returned to me.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Your feedback is appreciated, please contact our service director James Freel @ jfreel@vtaig.com to further discuss your concerns
Logan at Crest Cadillac is the reason I purchased my new
Logan at Crest Cadillac is the reason I purchased my new car from this dealership. He assisted me with my previous car which I purchased from a competitor and I haven’t gone anywhere else since.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Monica Toombs and team are amazing…very respectful…got me
Monica Toombs and team are amazing…very respectful…got me in a loaner super fast. I value this level of customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's very friendly and accommodating Great work and very
It's very friendly and accommodating Great work and very professional employees They are great at helping you out with a free ride
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Outstanding Car Buying Experience!
Outstanding Car Buying Experience! I had an amazing experience working with Chris Rucker. From start to finish, he was professional, knowledgeable, and genuinely interested in helping me find the right vehicle—not just making a sale. He took the time to listen to what I needed, answered all my questions honestly, and made the entire process smooth and stress-free. No pressure, no gimmicks—just honest, top-tier service. If you're looking for someone you can trust when buying a car, I highly recommend Chris Rucker.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Monica is a high level talent when it comes to service
Monica is a high level talent when it comes to service and sales. Always quick to address any issues!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I enjoy the service.
I enjoy the service. They get you in and out fast. Everyone is smiling and saying good morning. Love it there.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service!
Great service! I appreciate all they do for me every time I take it here
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair