Reviews
The purchase was easy and quick.
Everything about the purchase of the Jeep was smooth and easy. All of the staff were very helpful and helped us through the entire process.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Amazing and easy experience. Way to go! I appreciate...
Amazing and easy experience. Way to go! I appreciate everything that you guys did and hope to do business again. Thank you very much for all your help.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
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Great service..... New vehicle sales - very ho hum.
I have gone to this dealer ship many times to have my van serviced (which I purchased here). Service department is great! The last time I was here for a service/oil change I spoke to the sales department about buying a new van. Unfortunately the gentleman I had bought my current van from had retired. The sales person I was hooked up with didn't know anything about vans/trucks so I left him with several questions about the 2020 vans that I couldn't find answers to on the web. He said he would research the answers and get back to me. 2 weeks later he sent me an email about a used car they had for sale. I responded to his email saying I was waiting for his response on the van. 4 months later no response. I went to their competitor (Ford) and ordered a new van. It's a shame because I really like the Ram Promaster. Oh well, such is life.....
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Efficient and great service as always, like they always...
Efficient and great service as always, like they always do. Will definitely come back to ferman Chrysler jeep dodge wesley chapel for service to my car.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Brought our Van back to Life
Recently, our Chrysler Pacifica completely died and had to be towed to Ferman for Service. It was determined that the problem was under warranty, and the service team took care of the issue. We appreciate the entire service team, led by Bill, for their professionalism and hard work to resolve the issue.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Kevin handled the visit with professionalism & speed. It...
Kevin handled the visit with professionalism & speed. It was a pleasant experience . He is a good man to have at Ferman. I received the vehicle back in good shape.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Absolutely love Ferman CJDR on SR54. Staff very helpful,...
Absolutely love Ferman CJDR on SR54. Staff very helpful, knowledgeable and fare prices.. Absolute pleasure at this dealership.I look forward to returning their again. I know my car is getting looked at correctly the first time.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Kathy was excellent!
Working with John was great car we wanted was ready we drove off in New car in less than two hours.The entire staff was friendly and made sure we had undivided attention. I
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Vehicle purchase
Recently purchased a 2019 Jeep Sahara at this dealership. It was a very positive experience overall. The vehicle was ready at the scheduled time and our sales person was friendly and efficient. The finance person was also very efficient and personable. We got a great deal on the jeep and would definitely give Ferman a very positive rating in all areas.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Ferman has always been there to take care of all my...
Ferman has always been there to take care of all my vehicles needs. Ferman has great service and sales. Service writer Bill and Mike and Kathy in sales not to mention one of the top mechanics Louis. Ferman has a great team.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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