Reviews
Awesome Dealership!
We recently leased a new Jeep Grand Cherokee from Ferman CJDR. Our sales person was Kathy Meyers who was just a joy to work with. She was super nice, knowledgeable about the product, made great recommendations regarding the vehicles appointments based on our wants and needs. We are extremely happy with our vehicle and how we are always treated at this dealer. We also have own a Jeep Wrangler Unlimited Rubicon purchased from Ferman which we service there as well. Their service department is great too!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Was the easiest and best experience I have had buying a car
I would recommend and suggest this dealership over all the rest! My salesman and the team we worked with was top notch. Doug made sure to go over everything in my new Jeep Rubicon before we left the dealership ever though it was past closing time. I never once felt rushed or pushed into buying my new Jeep. Everyone had my best interest and made suggestions to help improve my experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review!
Registered Nurse
This is the second van I have purchased at Ferman Chrysler . The buying process went smoothly and they had exactly what I was looking for.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ferman Chrysler, Jeep, Dodge SR 54 Lutz FL
From our first interaction with Kathy, to Rocco who sold us our daughter’s Jeep, everything went very well. Rocco was personable and very helpful and the entire process was smooth. We’ll be back.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome experience!
I had the pleasure of meeting Patrick who worked out a deal to get me into a Dodge Ram. Its a vehicle I had wanted for awhile and thanks to him its now a reality. Thanks for all your help!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Perfect
We try first place at jerry ulm Chrysler and they don’t show any interest in sale a car , then we drive 20 minutes to Ferman dealer and we received a very good service and offer ,representative Juan Martinez was very good
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review!
Get a wrangler
Very professional and great service ,Juan Martinez was fast and understood very good the car that I was looking for I will recommend this dealer
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent
As always, Brian exceeded my expectations, delivering superior service. I never have to be concerned when dealing with Brian. He listens to my requests/concerns and asks the right questions to make certain my service needs are met.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review!
Hands Down The Best
Rocco is hands down one of the most genuine people I have ever met. Huge asset to your dealership. He went above and Beyond helping me get the truck of my dreams!! If you’re looking for an experienced all around car sales man who will work his tail off to get you the best deal than come to Ferman in Lutz. I also need to give a shoutout to Robert theeee Finance Manager for working day and night to get me Financed in my new 2019 Fully Loaded Rebel!! You guys make one heck of a team and I am so appreciative. Everyone should have a buying EXPERIENCE like I had thank you Ferman of Lutz!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
NEW JEEP WRANGLER
The team at Ferman had the inventory for me to choose from and gave me the great deal that I was looking for in the purchase of a 2019 Jeep Wrangler. I had been to 4 dealerships and without telling the Ferman team what deals the others were offering, still outdid the others.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
