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Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

(2,676 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2021 state dealer award
View 9 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (888) 353-5691 (888) 353-5691
Used (877) 450-1861 (877) 450-1861
Service (877) 890-6710 (877) 890-6710

Reviews

(2,676 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Chrysler Jeep Dodge RAM of Wesley Chapel from DealerRater.

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Awesome Dealership!

We recently leased a new Jeep Grand Cherokee from Ferman CJDR. Our sales person was Kathy Meyers who was just a joy to work with. She was super nice, knowledgeable about the product, made great recommendations regarding the vehicles appointments based on our wants and needs. We are extremely happy with our vehicle and how we are always treated at this dealer. We also have own a Jeep Wrangler Unlimited Rubicon purchased from Ferman which we service there as well. Their service department is great too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Was the easiest and best experience I have had buying a car

I would recommend and suggest this dealership over all the rest! My salesman and the team we worked with was top notch. Doug made sure to go over everything in my new Jeep Rubicon before we left the dealership ever though it was past closing time. I never once felt rushed or pushed into buying my new Jeep. Everyone had my best interest and made suggestions to help improve my experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your review!

Registered Nurse

This is the second van I have purchased at Ferman Chrysler . The buying process went smoothly and they had exactly what I was looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ferman Chrysler, Jeep, Dodge SR 54 Lutz FL

From our first interaction with Kathy, to Rocco who sold us our daughter’s Jeep, everything went very well. Rocco was personable and very helpful and the entire process was smooth. We’ll be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome experience!

I had the pleasure of meeting Patrick who worked out a deal to get me into a Dodge Ram. Its a vehicle I had wanted for awhile and thanks to him its now a reality. Thanks for all your help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Perfect

We try first place at jerry ulm Chrysler and they don’t show any interest in sale a car , then we drive 20 minutes to Ferman dealer and we received a very good service and offer ,representative Juan Martinez was very good

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for your review!

Get a wrangler

Very professional and great service ,Juan Martinez was fast and understood very good the car that I was looking for I will recommend this dealer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent

As always, Brian exceeded my expectations, delivering superior service. I never have to be concerned when dealing with Brian. He listens to my requests/concerns and asks the right questions to make certain my service needs are met.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for your review!

Hands Down The Best

Rocco is hands down one of the most genuine people I have ever met. Huge asset to your dealership. He went above and Beyond helping me get the truck of my dreams!! If you’re looking for an experienced all around car sales man who will work his tail off to get you the best deal than come to Ferman in Lutz. I also need to give a shoutout to Robert theeee Finance Manager for working day and night to get me Financed in my new 2019 Fully Loaded Rebel!! You guys make one heck of a team and I am so appreciative. Everyone should have a buying EXPERIENCE like I had thank you Ferman of Lutz!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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NEW JEEP WRANGLER

The team at Ferman had the inventory for me to choose from and gave me the great deal that I was looking for in the purchase of a 2019 Jeep Wrangler. I had been to 4 dealerships and without telling the Ferman team what deals the others were offering, still outdid the others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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