Reviews
Very Professional
It was a pleasure working with Bill Clement. Professional treatment, easy to leave and pickup car. All questions where thoroughly answered. blah blah blah blah there 25 words LOL
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review!
The most AMAZING experience!
I drove 3 hours to buy my first Jeep from Ferman due to their reputation and it was worth every second! From the second my fiancé and I walked in the door we felt comfortable. The front desk woman was wonderful and personable, I can’t remember her name but she gave me a great tip on peppermint oil to keep the kids cool in the summer and was so friendly! Next came our experience with Gheorghe, who knew everything about the Jeep we wanted and more! The test drive was comfortable and Gheorghe told us all the awesome features that came with our particular Jeep, we were very grateful for his expertise and thoroughness. Last but certainly not least, was our time with Tom Frost who was nothing but professional and did everything in his power to make sure we were comfortable and informed on our purchase. No hidden fees, no scams, no pushy attitude from ANYONE in the building! We have had the car for less than a week and fall more and more in love with it every day! This was the most amazing car purchase myself or my fiancé have ever had the pleasure of experiencing! Thank you to all of the staff at Ferman for creating such an incredible environment! We’ll definitely be back and be referring all of our friends and family to Ferman from here on out!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dans Deal
The process overall went smooth. There was one problem but it was resolved quickly and professionally. I will buy my next car at Ferman and recommend them to others.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oil Change
Ferman had had great customer service. I was attended to immediately after I arrived. The service didn’t take long at all. The complementary drinks, tv and WiFi made the wait fly by. Great overall experience and would recommend to all my Dodge/Jeep friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review!
Pacifica Hybrid
We were in the market for a Pacifica Hybrid. The dealer made sure we got everything we wanted and gave us the best deal possible.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Spectacular!!!
This is a great dealership that has the best selection of vehicles, clean and friendly staff. I had one of the best experiences purchasing a new jeep.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review!
Thanks
I think we got a pretty good deal. It took a little bit of negotiation, but we got them down to a fair price, I think.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review!
In and out, very professional
Fixed a couple of recalls on my Jeep as well as an oil change. Received text notifying me of name and contact information. Quoted estimated time frame and completed within said frame. Overall excellent experience with no hassles or issues. Will definitely return.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review!
Ram Truck purchase
I am very pleased with my Ram Truck experience last Saturday. Joey Lyman went above and beyond to help me into my new truck. He listened to what I needed and delivered. I would highly recommend to anyone looking for s new vehicle to visit Joey and staff at Ferman of Wesley Chapel.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Exceptional service
Bill is my service manager. He provided excellent service and made me feel like my satisfaction with the service quality and proficiency was all that mattered to him. I won’t be going anywhere else and I want only Bill to take care of my cars.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review!
