Reviews
Battery Light Came On
I was driving near my Ferman dealership in Wesley Chapel when my battery light came on, whipped into the dealership, My service Rep Anthony Cagley was there, got me checked in... diagnosed.. repaired and out the door in about an hour. This was a Saturday at about 11:45 AM... This could've ruined my day, but thanks to Anthony and the service staff it was just a hiccup...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Outstanding customer service
Outstanding customer service from Brenda and the entire service team. I will return to have my truck serviced every time, and will gladly recommend the dealership to anyone in need of service or a new car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Excellent Work
Dealt with Kevin in Service and he did a Great job on getting my lift and wheels installed.. Dealt with Joshua (Parts Manager) an he was absolutely Amazing.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review!
Great selection and customer service
Great customer service from Jason. Listened to what I was looking for, and dudn't try to sell me. Hassle free pricing. Speedy process, and love the Wrangler Unlimited Rubicon.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Friendly service and great selection
Friendly sales service that listened to what I was looking for and didn't try to sell. Up front hassle free pricing. Great selection. In and out in 2.5 hrs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service from this team!
I worked with Brenda yesterday. She was very kind and explained the service and the options. I have been going to this service team for 6 years now and I always feel like I get a fair shake.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Best service department ever
I have dealt with many dealers over the years and i have always left feeling like i was ripped off in some way. this is the first time i have ever had the "Pleasure" of dealing with a dealership service department that literally not only made me feel as if I got away with something but they made me feel as if they had already known me for years and this was my first time there. I don't know if it was my service tech William (Bill) or the rest of the staff that just took the time out of their busy day to make sure i knew where the free snacks were or just to say good morning that made me feel better about them but i know when i got my receipt was what won me over, no hidden charges or usual B.S. that drives up the cost it was actually a lot cheaper than i thought it would be. Thanks Bill I have found an honest service guy and service dept. i can deal with from now on. you got my business for life
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Challenger purchase
Very good buying experience, easily the best I’ve had. No pressure, no hounding, everything was very straight forward. Sales and management were very transparent with pricing my trade and the new car. This is how a buying experience is supposed to be. No BS, just straight talk and honesty.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Friendly service
Everytime I go in for service the staff is very polite and helpful. I love the waiting area and amenities that are available for free.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review!
New Car Purchase
We had an awesome experience buying our new Ram. Doug was a fantastic sales person and everyone else we dealt with (Brian, Robert, etc.) were great to deal with as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
