Reviews
New wrangler JL
David was a great sales person to deal with! Provided everything we needed throughout the Jeep buying process! We would def recommend him for others.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review!
Service
Great! You always on top of your game! I drive 30 miles to this location when I have a dealer within 5 miles. WHY because I always getn great service Thanks To the Service manager and Brian Guest Thanks James Parish
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review!
Gheorghe Donici made it seamless!
Our experience was professional and very personable. We never felt pressured or rushed and Gheorghe went out of his way to make sure we were happy!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review!
Great service experience!
Tom Bambard is 100% awesome! He was able to work my Renegade in to diagnose and resolve the issue even though the shop looked very busy. Each phase was completed more quickly than expected and was done right. Tom’s communication was timely throughout. It is the attention to detail that pushes above expectations right down to running the car to cool it down before bringing it to me. What more can you ask for?! It was under warranty so I can’t speak to the price.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review!
Got a notice from Chrysler
Got me in the day I called. Did an over all check. Adjusted tire pressure. Everything else was fine. So was in & out in an hour.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review!
In and Out
I have to admit this was the easiest car buying process I’ve ever experienced. I bought a used GMC pickup and used my own financing. I was driving my “new” used truck home in a little bit over an hour. No high pressure sales tactics utilized. Will definitely shop there again for my next vehicle. I was referred to the dealership by a co worker and several friends. Glad I listened.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review!
Amazing
My husband and I just pirchased a 2018 Jeep Wrangler Rubicon. Customer service was at Ferman was amazing. We worked with Amanda Bach, Mike Patrikis and Filippo Mirabile. They all made the process easy and fun! I would definitely recommend Ferman to everyone. Thank you again!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review!
Great Deal Easy Transaction
Brad at Ferman was a pleasure to deal with. Easiest car deal I have ever had. Thank you for this and will be back for future cars.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review!
Amazing Staff!!
The best car purchase experience I’ve had in a very long time. Jonathan and AJ were absolutely exceptional. They’re incredible help and courtesy made my purchase a phenomenal experience. I will always and forever be loyal to the Ferman team and family. Five stars guys..👍🏼
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review!
Great Experience
Everyone was very helpful, friendly and patient. The selection of vehicles was also amazing. We would definitely buy another vehicle here. Bobby and Brian have both worked with us and they are great!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
