Reviews
Awesome!
Great and friendly service! Walkes me through all the options and helped me find the best for me! Bobby took great care of me and the rest of the staff was efficient and gave me great advice and options!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service Department
Easy in and out service every time I visit. Anthony checks me in and provides updates throughout the service. I recommend Ferman Dodge in Wesley Chapel.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review!
Thank you for your review!
Thank you for your review!
Bumpy start but great vehicle and incentives
We had some bumps in the process but overall everyone worked hard to get us the vehicle we WANTED and even made the deal worth the bumps!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review!
Exceptional expreience with Ferman staff
I would highly recommend that if you are in the market for a new Jeep, that you consider the team at Ferman. Anthony Maldonado provided me with the highest level of service and support in order to locate and purchase our new Jeep Grand Cherokee.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review!
Great Problem Resolution!
After my last service, I noticed a problem. When I came back in, the service rep took ownership and pursued resolution until a satisfactory conclusion was reached. It was a stressful time, and it was a hardship to come back in, but I was very impressed that the rep, service manager and the techs worked together to reach a satisfactory resolution.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review!
Guest is Best
Brian is simply excellent. Professional, works hard, excellent support. Him and his team are thorough and always provide the right guidance. No surprises with everthring constantly communicate upfront regarding cost or expectations. Josh at Parts was also extremely helpful and courteous with the Katzkin leather upholstery replacement I did. 5 stars all the way. Excellent team.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review!
Awesome
This is a great place to buy a car. John Rebello and the team make it easy. Great experience. Have bought cars here before and always feel special
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review!
Great experience!!!
Leased my vehicle from Bobby and all the staff was easy to work with. No pressure. I would recommend this dealer to all my friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review!
Great Customer Service
George at Ferman on Route 54 was great to deal with. He listened to what we wanted and made sure we could get the vehicle we wanted at a reasonable price
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review!
Purchase
Smooth transaction. Experience and friendly employees. You do not get the run around. It is what it is. You know right away what you are going to pay. Nice and simple.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review!
