Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

I had such a great experience at this dealership buying my first car! Doug was very patient with me and informative about everything there is to know about buying a car! Thank you so much!!

Everyone was very helpful, friendly and patient. The selection of vehicles was also amazing. We would definitely buy another vehicle here. Bobby and Brian have both worked with us and they are great!!

the service was good . The parts guy sent me to service. the price of the key fob is very high. they did get me out in under an hour.

I received very poor service. I was told the parts were not covered underwarranty. I called Dodge service and they asked to get a picture. I was initially told they would not do. I then got a complaint number from Dodge. When I went back I was told that Dodge rejected. But now if I wanted to pay $500 they would do the fix. I then called Dodge and they told me that it was rejected because the dealer has the right to decide to fix if they want. I was also told they would recommend to some to fix. I was told that I lied to Dodge. I was treated disrespectful. Talked to Dodge again, they said it was up to the dealer to help me out. So do not look for help from Dodge or Ferman.

Went in for a ABS sensor and basic rear brake pads. Came out with severe engine damage due to a Tech's "hard" test drive. Wesley Chapel Jeep play games and will take you for everything you have.....

Recall was performed in less than an hour. The staff was friendly and courteous.I was given a convenient appointment time which accommodated my work schedule.

I arrived close to closing time, passed other tire locations that had already closed for the evening, and when I arrived I didn’t even had to give them my sab story, instead giving me excuses they promptly helped me. The Ferman team went above and beyond, Greatly appreciated.

Thomas always makes sure everything is taken care of and makes the review of the visit easy to understand what is going on with the vehicle.

Service team did an awesome job with keeping me informed of parts and process time for completion of repairs. I received phone calls with updates as to when my vehicle would be ready. Great job by everyone involved.

Brad took over for Keith who was off. Keith had it all organized that when I got there everything was set. Brad then took over and was very professional but yet turned into a friend. Nice job!!