Reviews
Excellent customer service!
From the time I purchased my Jeep,four years ago to each time I bring it in for service. I receive excellent customer service. I recommend Ferman to anyone looking for a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Be Honest
Very disappointed I was told by the Manager that was going to take 300.00 dollars off the price and he didn't I shall have check at the time of purchase but I trusted him to do the right thing .The next day I checked and up set
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
New car purchase
Pleasure doing business with. Bobby was outstanding and would definitely come back in the future. Everybody was a pleasure to deal with. I am looking forward to working with Furman in the future
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ferman is Service
I depend on Ferman to take care of all my cars that I buy or lease from them and they never let me down. Great service.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service..
This was my first visit to this dealership since moving to Tampa, FL. I was very impressed with the customer service. I will remember this dealership when it's time to bring in my vehicle for service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Great servicw
This is the only place I’ve been Majid great service Kevin does a good job and always goes the extra mile great service department
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Awesome Service!
Ferman Chrysler Jeep Dodge RAM Tampa is an awesome honest dealership. I purchased oversized mud tires and had them installed on my Jeep Wrangler. Ferman Chrysler Jeep Dodge RAM Tampa delivered what they promised. Since I went up a size and not knowing what to expect, I had questions. Karl was my point of contact and he was great. He explained everything to me without making me feel incompetent. I know what I was asking, most people with this kind of vehicle would have known before they walked in the door but Karl made me feel like it was a normal question. If you want quality service, Ferman Chrysler Jeep Dodge RAM Tampa is the place to go. Sales (New)Sales (Used)ServiceVehicle brand purchased or considered Select up to 10 employees you worked with: Sales Michelle Alexander Amanda Alvarez Gray Burtchaell Matt Cerro Derrick Ciena Travis Cole Frank- David Cooper Marc Graves sammy Haidar David Hussein Terry Mahoney Juan Martinez Kathy Meyers Mike Patrikis Don Reising Jonathan Semidey Demontrelle Smith James Thompson Sales Training Pete Wacelitz Guy Wallis James Zabel Management Luke Miller Add other employee(s) not listed above: Karl and the gentleman in sales (ordered the tires for me) Type employee names separated by comma. Could You Say a Little More?(Optional)Rate this dealership (Where applicable) Customer Service Click to rate Quality of Work Click to rate Friendliness Click to rate Price Click to rate Were you asked to leave this review by an employee of the dealership? No Important By checking the box to the left and clicking "Submit" below, you expressly agree to DealerRater's Terms of Use and further certify that you are not associated with a dealership or service center, past or present, nor is anyone in your family. If a review is found to be posted by an employee of a dealership, or a relative of an employee of a dealership, DealerRater reserves the right to blacklist the dealership and post a consumer alert on their review page. Submit Review
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service
My first visit so not much to say. Everything went very well my service rep. was very knowledgeable and to point so overall it was a good visit.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
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Awesome Customer Service!
This dealership and its employees went above and beyond to exceed our expectations! Thank you Ferman Dodge for making this an amazing first car lease experience for my son!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Gheorghe Donici Rocks!!
Our Sales guy, Gheorghe Donici was amazing!! It was very attentive, accommodating, and very very knowledgeable!! I was by far impressed with him than any other sales guys we have dealt with! He didn't try to push us in and out. He was very detailed and welcomed all questions.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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