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Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

(2,677 reviews)
Sales hours: 11:00am to 5:00pm
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2021 state dealer award
View 9 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (888) 353-5691 (888) 353-5691
Used (877) 450-1861 (877) 450-1861
Service (877) 890-6710 (877) 890-6710

Reviews

(2,677 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Chrysler Jeep Dodge RAM of Wesley Chapel from DealerRater.

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Excellent customer service!

From the time I purchased my Jeep,four years ago to each time I bring it in for service. I receive excellent customer service. I recommend Ferman to anyone looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Be Honest

Very disappointed I was told by the Manager that was going to take 300.00 dollars off the price and he didn't I shall have check at the time of purchase but I trusted him to do the right thing .The next day I checked and up set

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

New car purchase

Pleasure doing business with. Bobby was outstanding and would definitely come back in the future. Everybody was a pleasure to deal with. I am looking forward to working with Furman in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Ferman is Service

I depend on Ferman to take care of all my cars that I buy or lease from them and they never let me down. Great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great customer service..

This was my first visit to this dealership since moving to Tampa, FL. I was very impressed with the customer service. I will remember this dealership when it's time to bring in my vehicle for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Great servicw

This is the only place I’ve been Majid great service Kevin does a good job and always goes the extra mile great service department

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Awesome Service!

Ferman Chrysler Jeep Dodge RAM Tampa is an awesome honest dealership. I purchased oversized mud tires and had them installed on my Jeep Wrangler. Ferman Chrysler Jeep Dodge RAM Tampa delivered what they promised. Since I went up a size and not knowing what to expect, I had questions. Karl was my point of contact and he was great. He explained everything to me without making me feel incompetent. I know what I was asking, most people with this kind of vehicle would have known before they walked in the door but Karl made me feel like it was a normal question. If you want quality service, Ferman Chrysler Jeep Dodge RAM Tampa is the place to go. Sales (New)Sales (Used)ServiceVehicle brand purchased or considered Select up to 10 employees you worked with: Sales Michelle Alexander Amanda Alvarez Gray Burtchaell Matt Cerro Derrick Ciena Travis Cole Frank- David Cooper Marc Graves sammy Haidar David Hussein Terry Mahoney Juan Martinez Kathy Meyers Mike Patrikis Don Reising Jonathan Semidey Demontrelle Smith James Thompson Sales Training Pete Wacelitz Guy Wallis James Zabel Management Luke Miller Add other employee(s) not listed above: Karl and the gentleman in sales (ordered the tires for me) Type employee names separated by comma. Could You Say a Little More?(Optional)Rate this dealership (Where applicable) Customer Service Click to rate Quality of Work Click to rate Friendliness Click to rate Price Click to rate Were you asked to leave this review by an employee of the dealership? No Important By checking the box to the left and clicking "Submit" below, you expressly agree to DealerRater's Terms of Use and further certify that you are not associated with a dealership or service center, past or present, nor is anyone in your family. If a review is found to be posted by an employee of a dealership, or a relative of an employee of a dealership, DealerRater reserves the right to blacklist the dealership and post a consumer alert on their review page. Submit Review

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service

My first visit so not much to say. Everything went very well my service rep. was very knowledgeable and to point so overall it was a good visit.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Awesome Customer Service!

This dealership and its employees went above and beyond to exceed our expectations! Thank you Ferman Dodge for making this an amazing first car lease experience for my son!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Gheorghe Donici Rocks!!

Our Sales guy, Gheorghe Donici was amazing!! It was very attentive, accommodating, and very very knowledgeable!! I was by far impressed with him than any other sales guys we have dealt with! He didn't try to push us in and out. He was very detailed and welcomed all questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!