Reviews
Easy! Quick! Outstanding!
Sheryl was awesome she helped in every way possible. She and I felt strictly through email and then when it came time for me to go into the office she made herself available
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Great service
Helpful but not overpowering. Able to get financing within my budget. The vehicle that I purchased was listed on their web site and the listing was totally accurate.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
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Friendly staff Nice job
The staff was very friendly. Not pushy at all. Good experience buying this car. We would come back. Carlos was great to work with. Made our buying experience a pleasure.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
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Incredible customer service
The customer service from the first contact to to showing my how to connect my phone to my new jeep was incredible and very helpful .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
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Everything as expected
The staff there is very helpful. I’ve had service done there several times and always been satisfied with the work they’ve done. Would recommend this dealer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
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great experience!!!
thank you Dave. Jeremy, Lorenzo, and mike. Dottie and I got deal we felt good about. from the meet and great to the delivery every one was very knowlegable and professional. thank all of you. you guys are a great team!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Exceptional customer service and amazing Jeep
Buying a new car is exciting but it can also be stressful. The process of choosing and purchasing a car at Ferman is fun- everyone makes you feel like family. We wouldn’t go anywhere else.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Loved it.
Jonathan was amazing. He helped find the dream car for my mom. He also helped me find a Jeep group to go trail riding with. Would recommend going to him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Recall and repair
Made an appointment online for some maintenance and recall service. Work was done in a timely manner including diagnosing a rotor/brake issue and I was notified that I could pick up my vehicle. Overall everything went smoothly.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
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Attentive Sales Associate
Bobby was truly exceptional, was easy to work with and followed up even after the sale was complete. Would buy another vehicle from him, no question.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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