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Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

(2,677 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2021 state dealer award
View 9 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (888) 353-5691 (888) 353-5691
Used (877) 450-1861 (877) 450-1861
Service (877) 890-6710 (877) 890-6710

Reviews

(2,677 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Chrysler Jeep Dodge RAM of Wesley Chapel from DealerRater.

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awesome people

Brenda was teriffic and took me through the entire process of my service visit. Kathy my sales rep who I purchased from is awesome. Lorenzo was also very pleasant to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review, Shelia!

Great experience , my son left with a new car !!!!

Salesman Mark Daniel was such an excellent help to my son and I when we came to replace his old car. My son was interested in a Jeep. We had many questions and looked at the Jeeps on the lot. My son finally settled on the pre-owned certified cars that Mark recommended and he settled on a Jeep Cherokee. It was an excellent buy for a 2016 Jeep and within his price range. We could not have made this decision without the help, patience and expertise that Mark showed us! He did not act like a sales man but more like a trusting friend or neighbor. All of what he said made sense and it was not full of hidden meanings or interpretations. He is a friendly and calm person so we did not feel rushed at all. My son felt proud and confident that he had made the right decision. He very much enjoys his Jeep Cherokee and I feel happy that he is in a safe car! My Father was a Marine and it meant a lot that Mark served his country for over 7 years in the Army. I have gone to Ferman in Lutz on SR 54 for 2 cars now because of the excellent experience, expertise and professionalism that we have always enjoyed. I highly recommend Mark Daniel when you go to buy a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Trip to North Canada

Tampa is a trusted dealer that has tailored the service according to my needs. Long trips to remote areas ensure I will minimize the possibilities of trouble on the road. Prevention, inspection and recommendations from their service department is very important to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review, Mr. Clairmont! We look forward to serving you in the future.

2nd time my jeep stopped working

I had to have my jeep towed in twice in 4 months, I am not happy about that ! however Bob Cooper did a great job of making sure I received a loaner car and my car was fixed an cleaned up before they gave it back to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for your review, Lisa!

Chrysler 200 Service

The service here is always great. Keeps my wife and I coming back. Very professional and helpful. Keeps us up to date on progress. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for your review!

review

Quick courteous knowledgeable staff highly recommended. I would like to thank George for helping me find exactly the truck I was looking for And Gonna for such a pleasant attitude and helping me get in and out of Finance quickly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We look forward to serving you in the future, Edward!

Mark Daniel helped my son get a great new car!

Salesman Mark Daniel was such an excellent help to my son and I when we came to replace his old car. My son was interested in a Jeep. We had many questions and looked at the Jeeps on the lot. My son finally settled on the pre-owned certified cars that Mark recommended and he settled on a Jeep Cherokee. It was an excellent buy for a 2016 Jeep and within his price range. We could not have made this decision without the help, patience and expertise that Mark showed us! He did not act like a sales man but more like a trusting friend or neighbor. All of what he said made sense and it was not full of hidden meanings or interpretations. He is a friendly and calm person so we did not feel rushed at all. My son felt proud and confident that he had made the right decision. He very much enjoys his Jeep Cherokee and I feel happy that he is in a safe car! My Father was a Marine and it meant a lot that Mark served his country for over 7 years in the Army. I have gone to Ferman in Lutz on SR 54 for 2 cars now because of the excellent experience, expertise and professionalism that we have always enjoyed. Don in Financing was very thorough going through all of the paperwork and making sure we understood it all. He was also very kind. I highly recommend Mark Daniel when you go to buy a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your review! We look forward to serving you in the future.

Excellent customer service

Service was impeccable they keep you well informed of the progress of the service by phone and text. Catering to you every need snacks, donuts and coffee while you wait.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Solution-Oriented, No-Pressure Sales

I stopped in for some education; drive out with a brand new Jeep Wrangler Unlimited JL Rubicon. At no point was I “sold”...merely “informed”. My salesperson Cathy could not have been more competent...and the head-hauncho Mike could not have been more problem-solving (I had a couple related to purchase timing). Lorenzo in finance was just super calm and cool. Long story tolerable, I can see why they sell more Jeep Wranglers than any other dealership in the state (or maybe even the nation). So grateful I met everyone...I feel in very good hands.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We look forward to serving you in the future!

Appointment for recall

Anthony and every service member I encountered on my visit to Ferman Dodge Were amazing and very helpful. I'll definitely come back to get my vehicle serviced there ???

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!