Reviews
awesome people
Brenda was teriffic and took me through the entire process of my service visit. Kathy my sales rep who I purchased from is awesome. Lorenzo was also very pleasant to deal with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review, Shelia!
Great experience , my son left with a new car !!!!
Salesman Mark Daniel was such an excellent help to my son and I when we came to replace his old car. My son was interested in a Jeep. We had many questions and looked at the Jeeps on the lot. My son finally settled on the pre-owned certified cars that Mark recommended and he settled on a Jeep Cherokee. It was an excellent buy for a 2016 Jeep and within his price range. We could not have made this decision without the help, patience and expertise that Mark showed us! He did not act like a sales man but more like a trusting friend or neighbor. All of what he said made sense and it was not full of hidden meanings or interpretations. He is a friendly and calm person so we did not feel rushed at all. My son felt proud and confident that he had made the right decision. He very much enjoys his Jeep Cherokee and I feel happy that he is in a safe car! My Father was a Marine and it meant a lot that Mark served his country for over 7 years in the Army. I have gone to Ferman in Lutz on SR 54 for 2 cars now because of the excellent experience, expertise and professionalism that we have always enjoyed. I highly recommend Mark Daniel when you go to buy a car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Trip to North Canada
Tampa is a trusted dealer that has tailored the service according to my needs. Long trips to remote areas ensure I will minimize the possibilities of trouble on the road. Prevention, inspection and recommendations from their service department is very important to me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review, Mr. Clairmont! We look forward to serving you in the future.
2nd time my jeep stopped working
I had to have my jeep towed in twice in 4 months, I am not happy about that ! however Bob Cooper did a great job of making sure I received a loaner car and my car was fixed an cleaned up before they gave it back to me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your review, Lisa!
Chrysler 200 Service
The service here is always great. Keeps my wife and I coming back. Very professional and helpful. Keeps us up to date on progress. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your review!
review
Quick courteous knowledgeable staff highly recommended. I would like to thank George for helping me find exactly the truck I was looking for And Gonna for such a pleasant attitude and helping me get in and out of Finance quickly
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We look forward to serving you in the future, Edward!
Mark Daniel helped my son get a great new car!
Salesman Mark Daniel was such an excellent help to my son and I when we came to replace his old car. My son was interested in a Jeep. We had many questions and looked at the Jeeps on the lot. My son finally settled on the pre-owned certified cars that Mark recommended and he settled on a Jeep Cherokee. It was an excellent buy for a 2016 Jeep and within his price range. We could not have made this decision without the help, patience and expertise that Mark showed us! He did not act like a sales man but more like a trusting friend or neighbor. All of what he said made sense and it was not full of hidden meanings or interpretations. He is a friendly and calm person so we did not feel rushed at all. My son felt proud and confident that he had made the right decision. He very much enjoys his Jeep Cherokee and I feel happy that he is in a safe car! My Father was a Marine and it meant a lot that Mark served his country for over 7 years in the Army. I have gone to Ferman in Lutz on SR 54 for 2 cars now because of the excellent experience, expertise and professionalism that we have always enjoyed. Don in Financing was very thorough going through all of the paperwork and making sure we understood it all. He was also very kind. I highly recommend Mark Daniel when you go to buy a car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your review! We look forward to serving you in the future.
Excellent customer service
Service was impeccable they keep you well informed of the progress of the service by phone and text. Catering to you every need snacks, donuts and coffee while you wait.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review!
Solution-Oriented, No-Pressure Sales
I stopped in for some education; drive out with a brand new Jeep Wrangler Unlimited JL Rubicon. At no point was I “sold”...merely “informed”. My salesperson Cathy could not have been more competent...and the head-hauncho Mike could not have been more problem-solving (I had a couple related to purchase timing). Lorenzo in finance was just super calm and cool. Long story tolerable, I can see why they sell more Jeep Wranglers than any other dealership in the state (or maybe even the nation). So grateful I met everyone...I feel in very good hands.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We look forward to serving you in the future!
Appointment for recall
Anthony and every service member I encountered on my visit to Ferman Dodge Were amazing and very helpful. I'll definitely come back to get my vehicle serviced there ???
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review!
