Reviews
Great Service
The repairs for our recall were completed within the time frame given. I rarely experience this at other dealership service departments. Anthony was great to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We look forward to serving you in the future, Mitchell!
Anthony is awesome to work with
Anthony was awesome to work with. he did not have a loaner car and reached back out with a date that worked and had the loaner. Truly a professional
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review, Goldie!
Easy Booking
Booked easily and fast service once it was booked. I dropped it off ant 730 and told it would be 4 to 5 hours and by 0930 it was ready for pickup :)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review, Jody!
Consistently an A+
I bought my Jeep brand new from Ferman in June 2011 and wouldn't think of having service performed by anyone else. Brian Guest is my service adviser and provides personalized service catered to my Jeep, my driving habits (only 40,000 miles in 7 years) and my schedule. He always has time for me and my questions and works hard to ensure all are answered and addressed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We look forward to serving you in the future!
Great work
Brian was excellent help and very nice. Got my car in and out faster than expected. 10/10 would recommend. Answered all questions that I had great to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your review, Ron!
Great Experience
Doug was super. I told him what I wanted and where I needed to be financially and before I knew it he got me the deal I wanted and without the hassle and red tape. Great Experience. Thanks Doug.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Mark!
Jonathan was awesome
3rd vehicle leased here, always great service. We will be back for a 4th in the future. Jonathan is the best along with the entire team there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your review, Capone!
Love the New Jeep
Excellent customer service from Jonathan! I will be a return customer fora ll my Jeep needs. Thank you for you and the finance department for your help
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
ram 1500
deceptive practices used to get the sale. item (s) promised were not delivered and it was known to the sales staff that it could not be delivered. poor integrity.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience and honest folks
Both Jason and Guy were great. They helped us navigate a great deal on a new mini van during memorial day weekend. Gave a great trade in price and amazing service. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
