Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

I have never been treat so well at any other dealership. Everything was explained. No hassles at check in. Was brought to an area that had great seating, coffee, etc. Even had an employee offering customers snacks while we waited. Took care of my service quickly and I was on my way. Top notch customer service.

Troy was great in returning calls and forwarding e-mail. I arranged to drop it off the night before for a 9 am appt. and I got a call that it was done by that appt. time. I was so excited. Thanks again!

Gheorghe was Excellent. He made my car shopping experience good , he is not pushy at all and he did his best so I could get the deal.

Bobby is an excellent salesman! He was extremely knowledgeable and helpful with the whole sales process. I would definitely recommend Bobby and Ferman to friends and family. Thank you!

I had an emergency with my window and they helped me out quickly. Even though I was an emergency, they were able to help me within a timely manner.

My dealer went above and beyond to make sure that I was able to get everything I wanted in the car I was looking for.

As always, our experience since we purchased this car with the service department has been excellent. The last visit involved problems that would drive even a seasoned technician nuts. Not overly complicated but the type that are very difficult to troubleshoot. I made my career as an engineer troubleshooting difficult issues in complex machines so I feel their pain. The battery drain issue was solved (Wiring harness rubbing some metal under the driver's seat). The Instrument Cluster sleep issue is better as the waking up in French is gone and there are no issues if you lock the car. Problem still exists if you don't lock the car and it sees a key. However, it will only cycle the go to sleep mode a couple of times then quit. I'll probably bring the car back at some point for this but I want to give it some time do develop some better info and particulars for the techs.

Car was ready when promised the recalled work along with a oil change service was performed as expected. Staff was professional and kept me informed

Very nice salesperson, Kathy! She was excellent in helping me find the right truck! I would recommend her anytime, very good! Thanks very helpful and knowledgeable!

I have purchased two cars from Ferman Jeep Doge in the last month and the sales process with Doug and with management Brian was making the car buying process very smooth and easy, I would recommend anyone looking to purchase anew or used car I would strongly consider doing business with Ferman Chrysler Jeep Doge and Ram trucks