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Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

(2,679 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2021 state dealer award
View 9 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (888) 353-5691 (888) 353-5691
Used (877) 450-1861 (877) 450-1861
Service (877) 890-6710 (877) 890-6710

Reviews

(2,679 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Chrysler Jeep Dodge RAM of Wesley Chapel from DealerRater.

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Excellent Experience

Kathy listened to me and my needs. She was patient and knowledgeable. I could not have asked for better service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service writer was great to my wif

The service writer treated my wife very well she went out her way to say how big a help he was, it was a tough time for everyone during Erma but his attatude was nothing but great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for your review!

Overly excited with my new Jeep

I enjoyed coming here! They welcomed me like family and made the buying experience easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2012 Dodge Charger

I recently purchased a 2017 Jeep Grand Cherokee overland and was very pleased with dealership sales and service. I decided to give them a chance with my wife's Charger R/T hemi I purchased from another dealership and had it exclusively serviced there. I met service advisor Troy who was great he listened to my complaints and had a tech go with me for a ride. I had braking problems,A/C problems and a very strange shaking. They fixed brakes (replaced tires,rotors, and pads),A/C and am currently trying to figure out shaking. They have so far ruled out rims and axles seems to be comming from center of car and back. They suggested rear tires the ones on rear were replaced about 10,000 miles ago by another dodge dealership (they replaced all 4 with firestone as factory tires. My wife really loves this car and hope your service department can figure this out , if it's tires we will make a decision on tires so far we have had 4 continental extreme contact tires and 4 Firestone tires and now 2 Firestone in 80,000 miles. I am setting up new apt with Troy to check driveshaft and mounts and anything else it could be. Tks was a breath of fresh air the way I was treated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for your review!

Informative staff

Very friendly helpful staff. I was in and out in a reasonable time. Everyone was great even the porter came up to check on me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you for your review!

Best Car Buying Experience!

Rick Blankenship, THANK YOU! Also, GM Carl- you are fantastic! I was so hesitant to start my car buying process. Carl, thank you for setting my Appt with Rick! You guys took great care of me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Wonderful experience!

James Lesniewicz and Mike Patrikis were wonderful. Great deal without hassle and finance was a breeze. I kept expecting something to go wrong as it always has at other dealerships and it never did! I would recommend them to all my friends and family. I love my new Jeep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Businessman

James Lesniewicz Was amazing! Great honest salesman. Very knowledgeable. I bought two jeeps in 6 months.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Auto Experience

Greatest car buying experience in my life. Shamir was patient, professional, and very Courteous. I was never pressured to buy anything. I heard great things about this Dealership and all was true. The Sales Manager, Brian, was very friendly and professional. When it came down to doing the paper work ,G, was a very polite and friendly lady towards me. I am very happy with my Dodge Journey!?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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took afew tries but the dealership fixed my problem

They were diligent and kept me in the loop. Freakin awesome! Didn't think they could fix my truck but they perservered daddyoh! Yeah baby. A++ for very diligent effort. They also fixed my '03 C2500 HD for a drive ability issue. Again, not easy but these guys perservered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for your review!