Reviews
Outstanding service!
John Rebello and John W were very knowledgeable. Service was outstanding.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent deal
Guy was great to work with. He is really knowledgeable about the Jeep Wrangler and helped us to seal the deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ferman Chrysler Dodge and Jeep at Lutz
George from ferman Jeep was excellent and very patient, respectful and accommodating.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brian is great
Brian always is a great service manager, listens and answers my questions and understands I have to call my husband first! He is always great to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oil Change and a tire rotation
I've been working with Tom on all my Dodge Challenger maintenance, oil changes, tire rotation, new tires, etc... He always goes out of his way to fit me in and I always get great prices and outstanding service! Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review!
Great car from a great dealership
From the time we met Minhaaj Alan we knew if we were to buy a vehicle it would be from this dealership.and from Minhaaj. Your customer service is ti be commended it speaks well of your dealership. Every person we dealt with was professional and informative. Thanks for your great service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review!
Great Experience.
I found exactly what I was looking for, and Amanda was incredible in assisting me with decisions and completing the process. I would highly recommend both Amanda and Ferman to my friends and associates.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Dealershio to purchase a vehicle from
From the time we met the salesman (Minhaaj Alan) we were treated like royalty. Minhaaj was very professional and was familiar with each of the cars we looked at. When we returned later that day to make a deal it was because of Minhaaj. Every person we met while finalizing the deal made us feel at ease. Another salesman (Michael Ishak) was also very helpful. I highly recommend this dealership to anyone in the market for a new or used car. Thanks for making our purchase so special
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My new Dodge Challenger
The Ferman dealership in Lutz, FL has by far and hands down been THE best group of people I have had the pleasure to work with. Sheryl Falco went above and beyond to get me the perfect vehicle at the best price possible. She and Karl Alvarez have been so accommodating to myself and my family. They treated all of us with such respect and courtesy. I can say with all honesty they have made me a customer for life and I will be sure to pass that on to all my family and friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best car shopping experience in 53 years.
I have never been so satisfied in my life (53) buying a vehicle as I have at this dealership. From sales through financial, the whole process was no haggle and all respect.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
