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Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

(2,679 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2021 state dealer award
View 9 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (888) 353-5691 (888) 353-5691
Used (877) 450-1861 (877) 450-1861
Service (877) 890-6710 (877) 890-6710

Reviews

(2,679 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Chrysler Jeep Dodge RAM of Wesley Chapel from DealerRater.

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Vehicle required manufacture recall work. I made an appointment and the vehicle work was completed within an hour time frame of my appointment time, which is customary for the nature of the recall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Excellent service

We were thinking about buying a new Jeep and stopped by the Ferman Jeep dealership . Gheorghe greeted us at the door and walked us through the different models . He was very patient, friendly and informative: Both my husband and I are in sales and dislike the pushy approach . We ended up coming back the following day to purchase our new Jeep from Gheorghe . The finance lady was also very pleasant and personable ( Sanghes - not sure how to spell her name) made the process simple . We would highly recommend Ferman and Gheorghe !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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All Good

Knew what I wanted prior to showing up. Process was easy, albeit lengthy. Will be coming back in the future - no hard sell, answered questions and nice facility

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great sales experience

Thanks to Sheryl Falco an Brian Olsen for a great sales experience. They found just the right vehicle for me and my list of required features. Brian and Ferman were highly recommended to me. Working with Sheryl was an extra bonus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Great buying experience

The dealership had a great sale going on and the vehicle I wanted. John was so easy to work with and I truly felt they valued me as a customer. I bought a Jeep Grand Cherokee Overland at a fair price and couldn't be happier with the deal and the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service on Chrysler 300C

As always, the service experience here has been excellent. Brian Guest in Service has always been great to work with. I would go no where else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

You can count on Ferman to do the job right!

2006 Jeep flat bedded to Ferman for a no-start. Battery replaced. replaced upper brake light housing that was bad. I purchased the Jeep Commander new at Ferman located on Rt 19. After we moved we always have our vehicle serviced at Ferman on Rt 54 which is closer to Land O Lakes where we live. My wife and I have never had a problem with Ferman service or employees at any time. Greg & Marilyn Kornacki

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Thanks Kevin Manning and Lorenzo Hubbard!!!😃

Great online inventory of vehicles which led me to a scheduled appointment to see the vehicle in person without any high pressure sales tactics. Quite frankly, I can't stand buying a car, so I was not looking forward to the experience as I've had in years past. I didn't have the time for it. I was on my way to a conference in Orlando and had only time for one appointment without delays. I knew what we wanted and didn't want to see any other options. Kevin had the vehicle ready curbside for 2:30pm and met me on arrival with a strong handshake and bright smile. Kevin is an awesome young man who went above and beyond to be friendly, but not pushy. He kept me informed while waiting and made us feel like we'd known him for years before we were done with the purchase. Mr. Hubbard was extremely professional, efficient, and got to the bottom line without delay. He truly made the financing part of the purchase a breeze and added levity to the moment with my 21 yo daughter observing the entire transaction. These two men deserve some recognition. They are outstanding at their work and dealing with people. Take care of them, like they did us! You don't want to lose them. God Bless You! Amanda Maxim

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Great Salseman!!! Terrible Finance Manager

The Salesman ( John Wahnon ) was great. His personality is perfect for his job, very helpful, entertaining and trustworthy to his promise. The financial manager likes to take it upon himself to search your credit ever when you come in with pre approved financing. He pressured you to take his financial institution.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great job!

I had been looking around for new tires for my Durango. I checked Sam's, Costco, and tire shops. I thought ok I'll give the dealership a chance. They didn't meet the prices, they beat them and saved me enough that I could afford to have some other work done I had been putting off. The service team was great, and took great care of me. I will happily recommend them. Bob C.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!