Reviews
Ferman Exceeds Expectations
The Jeep we were looking for was not on the lot when we made our visit. Gheorghe and the team located the exact Jeep we wanted sooner than expected. The paperwork went smooth and quickly. Great buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Cathy!
Cathy, Thank you for GREAT experience! We are enjoying our new car. Thank you for taking the time to make sure we were completely happy with our purchase. - Steve and Barbara Hart
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Terry Mahoney - CLASS ACT!!!!!!
Terry really listens to what you are looking for and will do the research to get what you want. He went above and beyond my expectations and he is NOT your typical "sales" person. He is a family man and understands people are not made of money and does the best that he can to get you what you want at a fair price. Keep up the GREAT work Terry....
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Best car buying experience ever
Gheorghe was waiting in the lot for us with the exact jeep trailhawk we had seen online and contacted the dealer about. He gave us a test drive and patiently showed us all the features. He is very knowledgeable about off-roading and the capabilities of this car. During the waiting times for paperwork completion he stayed with us and conversed rather than just abandoning us. We got a deal that beat all the other dealerships we had queried (none had the great selection of Cherokees that Ferman has) and also received a fair trade-in for our old vehicle. Although it was Sunday and past closing time, Gheorghe again made sure we were comfortable with the features and operation of the car. He was always polite and positive. It was a very good experience for us. I just wish there was a Ferman's in Fort Myers!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Customer
Blown tire. Took me in right away. Great service. Convenient location
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Freedom Edition Oscar Mike - wonderful experience
Great experience with Dave Cooper and the Ferman team off of 54 in Tampa. I found what I was looking for in a jeep at Ferman. I'm jeepnit with my KULJEEP. Thanks so much.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great customer service
Jim made the entire car buying experience pleasant. Thanks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great car buying experience
I couldn't believe how quickly I was in and out of the dealership the day I bought my Jeep. I called ahead to Gentleman Jim to get the paperwork started and by the time I arrived they had everything waiting on me. It was by far the most pleasurable experience in car buying I have ever been a part of. I would recommend these guys to anyone in the market for a new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Buying Experience
I reviewed there inventory online prior to going in person. My salesperson, Ken Gilliam, was professional and knowledgeable. He made the process quick and easy by walking me through every step of it. This was a good buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
AWESOME CAR BUYING EXPERIENCE
I couldn't believe how quickly that I was in and out of the dealership. I called ahead to Gentleman Jim and he prepared all my paperwork to help get me in and really fast. Everyone was very courteous and I really enjoyed the lounge area with the donuts and soda. I appreciate people that consider my time valuable and everyone I dealt with made me feel as if I was their number one priority. Thanks again and my wife loved her 40th birthday present.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
