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Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

(2,680 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2021 state dealer award
View 9 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (888) 353-5691 (888) 353-5691
Used (877) 450-1861 (877) 450-1861
Service (877) 890-6710 (877) 890-6710

Reviews

(2,680 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Chrysler Jeep Dodge RAM of Wesley Chapel from DealerRater.

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great experience

No hassle or unwanted pressure. Would do business again and recommend -- sales associate was James Zabel. Drove in from 2 hours away -- Beautiful dealership, customer is well-treated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Service

Tom in service is exceptional! Very glad to have him as our service writer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great dealership

We had a very nice overall experience at Ferman Dodge. We were treated with the best care I would recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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David Cooper is the best !!!!!!!!!!💜💜💜💜💜💜💜

Went there for a plum CraZy challenger and left with one the hardest working sales people ever they Will go to bat for you Thanks so Much David Cooper

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New Challenger 392 Scat Pack Shaker (Thanks Derrick)

Went down to test drive the 392 Challenger, was told from other locations that these cars were for serious buyers. They really didn't know how serious i was. I had to explain that i have been watching the progress of the Dodge Challenger transformation ever since the car was reintroduced back in 2008 . Had no problem test driving this vehicle and probably would have walked away if i was told i couldn't test drive. Derrick Ciena was a great salesman to work with and took care of all my requests. Do yourself a favor if you call in to ask about internet pricing. Ask for Derrick Ciena to be your salesperson. You wont regret it when you go and check out your car or truck of choice

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Easiest vehicle purchase

I purchased a new Dosge Grand Caravan and it was the smoothest vehicle purchase ever. The sales rep, Amanda was great. Answered all my questions and concerns and was able to get me a lower price than originally promised. Would definitely recommend this dealership to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Jeep Grand Cherokee

Very happy with the service and the facility. The staff are very kind and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Ferman Chrysler Jeep Dodge Ram

not as stressful as I anticipated. A good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Overall Smooth Experience

Only issue I had was with the online listed price not reflecting what the dealership was asking. Eventually the price advertised was the price agreed on. Amount offered on the trade initially left a lot to be desired. Car is great. Gheorge was easy to work with. Went beyond what was expected of him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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When you go to Ferman Cypress Creek see Matt Cerro

I have purchased a lot of vehicles from many different dealers and I must say the experience at Ferman Cypress Creek was terrific. Salesperson Matt Cerro was very professional and worked very hard to make sure I got the deal that I wanted. He followed up after the sale and ensured that some minor issues were taken care of quickly and throughly. If you are looking for a used vehicle go see Matt he will help you without pressuring you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.