Reviews
great experience
No hassle or unwanted pressure. Would do business again and recommend -- sales associate was James Zabel. Drove in from 2 hours away -- Beautiful dealership, customer is well-treated.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service
Tom in service is exceptional! Very glad to have him as our service writer.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great dealership
We had a very nice overall experience at Ferman Dodge. We were treated with the best care I would recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
David Cooper is the best !!!!!!!!!!💜💜💜💜💜💜💜
Went there for a plum CraZy challenger and left with one the hardest working sales people ever they Will go to bat for you Thanks so Much David Cooper
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New Challenger 392 Scat Pack Shaker (Thanks Derrick)
Went down to test drive the 392 Challenger, was told from other locations that these cars were for serious buyers. They really didn't know how serious i was. I had to explain that i have been watching the progress of the Dodge Challenger transformation ever since the car was reintroduced back in 2008 . Had no problem test driving this vehicle and probably would have walked away if i was told i couldn't test drive. Derrick Ciena was a great salesman to work with and took care of all my requests. Do yourself a favor if you call in to ask about internet pricing. Ask for Derrick Ciena to be your salesperson. You wont regret it when you go and check out your car or truck of choice
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easiest vehicle purchase
I purchased a new Dosge Grand Caravan and it was the smoothest vehicle purchase ever. The sales rep, Amanda was great. Answered all my questions and concerns and was able to get me a lower price than originally promised. Would definitely recommend this dealership to friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jeep Grand Cherokee
Very happy with the service and the facility. The staff are very kind and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ferman Chrysler Jeep Dodge Ram
not as stressful as I anticipated. A good experience.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Overall Smooth Experience
Only issue I had was with the online listed price not reflecting what the dealership was asking. Eventually the price advertised was the price agreed on. Amount offered on the trade initially left a lot to be desired. Car is great. Gheorge was easy to work with. Went beyond what was expected of him.
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
When you go to Ferman Cypress Creek see Matt Cerro
I have purchased a lot of vehicles from many different dealers and I must say the experience at Ferman Cypress Creek was terrific. Salesperson Matt Cerro was very professional and worked very hard to make sure I got the deal that I wanted. He followed up after the sale and ensured that some minor issues were taken care of quickly and throughly. If you are looking for a used vehicle go see Matt he will help you without pressuring you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
