Reviews
Service
Customer Service was excellent and service was completed in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
A wonderful experience, would use again!
I came in wanting to trade in my Honda civic for another vehicle and the first gentleman to assist me with the process was Matthew Cerro. I let him know that I was only interested in Japanese vehicles preferably in the Nissan category, Matt agreed to show me what they had in stock, sadly at the moment the location didn't have the Nissan variety of cars, but Matt did some extensive searching to find A nice Nissan Altima in another location and brought it to his dealership himself for me. After a test drive and a bit of paperwork. I was on the road in my new Altima! I would definitely recommend Matt as the goto guy for any of my pals that are looking for vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best experience I've had
I came to this dealership all the way from Orlando, and couldn't be more greatful. Matt Cerro has great customer service, I am thankful for his service and happy with my purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
it was very pleasant and fast
Terry Mahoney was very helpful and very courteous to me and my wife I come looking at a Challenger to purchasing a very nice Challenger SRT 8 I am very happy with my purchase I love this car its perfect Thanks Terry
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best auto purchase experience I have ever had
Ken Gilliam handled everything with genuine concern. He ensured the vehicle was thoroughly checked front front to rear. He provided a personal touch like one would if they were purchasing the vehicle for their own family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service
Service rep was quick, listened to me, and I was called sooner than expected.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service with Mike again - RAM 3500
Second visit to this Ferman location for service and recalls. MIke has been responsive and proactive each time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
edd goralnik
great dealership, great people. not high pressure at all and just them knowing their inventory on hand made for the sale.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Dealership
Everyone involved in the purchase of my new car was great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sebring 200 S Maintenance
Not all service items were completed. I picked the car up on Saturday and no staff could explain what was done to my car.
- Customer service 4.0
- Buying process —
- Quality of repair 2.0
- Overall facilities 5.0
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
