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Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

(2,680 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2021 state dealer award
View 9 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (888) 353-5691 (888) 353-5691
Used (877) 450-1861 (877) 450-1861
Service (877) 890-6710 (877) 890-6710

Reviews

(2,680 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Chrysler Jeep Dodge RAM of Wesley Chapel from DealerRater.

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Service

Customer Service was excellent and service was completed in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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A wonderful experience, would use again!

I came in wanting to trade in my Honda civic for another vehicle and the first gentleman to assist me with the process was Matthew Cerro. I let him know that I was only interested in Japanese vehicles preferably in the Nissan category, Matt agreed to show me what they had in stock, sadly at the moment the location didn't have the Nissan variety of cars, but Matt did some extensive searching to find A nice Nissan Altima in another location and brought it to his dealership himself for me. After a test drive and a bit of paperwork. I was on the road in my new Altima! I would definitely recommend Matt as the goto guy for any of my pals that are looking for vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Best experience I've had

I came to this dealership all the way from Orlando, and couldn't be more greatful. Matt Cerro has great customer service, I am thankful for his service and happy with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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it was very pleasant and fast

Terry Mahoney was very helpful and very courteous to me and my wife I come looking at a Challenger to purchasing a very nice Challenger SRT 8 I am very happy with my purchase I love this car its perfect Thanks Terry

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Best auto purchase experience I have ever had

Ken Gilliam handled everything with genuine concern. He ensured the vehicle was thoroughly checked front front to rear. He provided a personal touch like one would if they were purchasing the vehicle for their own family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Service

Service rep was quick, listened to me, and I was called sooner than expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service with Mike again - RAM 3500

Second visit to this Ferman location for service and recalls. MIke has been responsive and proactive each time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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edd goralnik

great dealership, great people. not high pressure at all and just them knowing their inventory on hand made for the sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Dealership

Everyone involved in the purchase of my new car was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Sebring 200 S Maintenance

Not all service items were completed. I picked the car up on Saturday and no staff could explain what was done to my car.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities 5.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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