Reviews
Exemplary service,David Hussein and Aaron Barfield
I highly recommend this dealership to anyone who is looking to purchase a car or jeep they helped me find the best financing for me and treated me and my family like we really mattered,i love my new jeep and look forward to telling my friends and family that this the best dealership .thank you again !!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2015 Jeep Wrangler Sports Unl
GREAT customer service!!! When we arrived, I loved the fact that we were able to look around the lot for a little bit before the salesperson came to assist…PERFECT! By the time the salesperson, Brandon Stanton, came out to assist we knew what we wanted so needless to say we didn't have to wait. Not only did Brandon spoke about the vehicle we liked, he also spoke briefly about the other vehicles that we may be interested in. The pros and cons of all….LOVED it again. When we went inside, Brandon didn't take too much of our time taking our information, he was efficient, as the new guy on the lot. Although, they weren't able to meet our needs at first, Brandon didn't stop. We departed for another car dealership while at the other car dealership, Brandon called in the middle of the other car dealership's offering. We couldn't pass Brandon's offer… it was VERY close to what we were looking at financially, so we went back to Ferman Chrysler Jeep Dodge Ram in Lutz to finalize the paperwork. My daughter is now a VERY PROUD & HAPPY owner of a 2016 Jeep Wrangler Sports Unlimited! Thank you Brandon for your commitment and thanks to the WONDERFUL COURTEOUS staff.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words. We are thrilled your daughter LOVES her jeep and we hope she has many safe and fantastic driving miles. We truly do appreciate your business.
Our experience at Fermans, and Review
I have to say this is the best birthday ever for me. Our sales person was Gheorghe Donici. I would recommend him to anyone. We left and came back to him because how warm hearted he is. Our experience with Ferman, has been the best. We have had our fair share of buying cars, but they really made us feel welcome. But the real reason is because of Gheorghe. Gheorghe did not pressure us, he made is feel at home. I have been to alot of places and left because people tried to put me into a jeep of their choice and not mine. Gheorghe is a very patient person, went over and beyond to make sure we were taken care of and found the Jeep I was looking for. We did not have to wait all day. I was in and out within hours. I had a long day that day bwing it was my birthday and I was very frustrated, after being played around with other dealerships, and was not a happy camper when I first arrived. I have to say Gheorghe, and Aaron, in finance changed that and I ended up having the best birthday ever. With out them, I would not have gotten my jeep. I want to thank Gheorghe, and Aaron for making my birthday, and year the best ever. I would recommend to anyone to work with them only. They make a great team and making their clients feel welcome, and make the right choice. They were very honest as well which is huge for us. We will be back, and we love Gheorghe's accent even though he says he says it is South Dakota accent. :) Thank you again!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best Experience Ever
Best Experience Ever !! Kathy Meyers was fantastic along with the rest of the staff at Ferman. Went out of my way to shop here. So glad I did. Made my buying experience the best I have ever had. Will definitely return in future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience
Jim was one of the best salesmen I have ever worked with -- and coming from someone who trades in or leases new every couple of years, I have been around several dealers and sales representatives! Overall great experience, first time with a Jeep and I am very happy with my Renegade!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very Pleased!
We went in with an idea of what we could afford and what we wanted. Travis Cole was able to find us something within our budget and the deal was fast and actually pleasant. Thanks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fast Service and Easy Purchase of Jeep Wranger
Went in at 11am on a Sunday was out with my new Jeep Wrangler by 2pm. The process was easy and a great experience. My salesperson Kathy M. was AMAZING! I would recommend her to anyone. Ferman is the way to go if your buying a Jeep in this area of Florida.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
woudn't shop anywhere else
Thank you for all you guys do!!! I would not go anywhere else!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Greg Savoy
Great deal great car. We will be back. Don and Mike were extremely accommodating.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fast, Easy and a Great Price
I shopped and compared offers from three area dealerships. I got by far the best deal on exactly the car I wanted, with the trim and equipment I wanted and at the best price, from Ferman at Cypress Creek, Florida. Jim Zabel was the salesman and he made it quick and easy. I am 82 and have bought a lot of cars. I believe this was the best buying experience I ever had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
