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Vernon Auto Group

(6,852 reviews)
Visit Vernon Auto Group
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 state dealer award
View 40 awards
2024 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award
2026 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (940) 227-4268 (940) 227-4268
Used (940) 227-4402 (940) 227-4402
Service (940) 227-4823 (940) 227-4823

Inventory

See all 462 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since September 2010.
Vernon Auto Group - A new unique way to buy a vehicle! In a small town in North Texas lives a unique company with BIG ideas. We're redefining how our customers buy and own vehicles and it's working! Simply put you will appreciate the easiest most efficient and enjoyable buying and ownership experience ANYWHERE! In fact our innovative approach has driven us being the #1 Ford Select Dealer in the nation and a eBay Motors Top Strategic Seller!
Know the Deal!!

Service center

Phone number (940) 227-4823

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Deiter Brannon headshot
Deiter Brannon
Product Specialist
(358 reviews)
Kay Lynn Rodriquez headshot
Kay Lynn Rodriquez
Finance Manager
(170 reviews)
Shauna Cowart headshot
Shauna Cowart
Finance Manager
(79 reviews)
Katelyn Zapata headshot
Katelyn Zapata
Finance Manager
(28 reviews)
Morgan Chavez headshot
Morgan Chavez
Product Specialist
(15 reviews)
Eli Vincent headshot
Eli Vincent
Service Advisor
(13 reviews)
Justin Acosta headshot
Justin Acosta
CDJR Service Advisor
(11 reviews)
Tony Colbert headshot
Tony Colbert
CDJR Technician
(8 reviews)
Tyler Brints headshot
Tyler Brints
Buyer
(95 reviews)
Robby Ramsey headshot
Robby Ramsey
GM Service Advisor
(34 reviews)
Rodney Haston headshot
Rodney Haston
Product Specialist
(232 reviews)
Rodney Moore headshot
Rodney Moore
Product Specialist
(157 reviews)
Kyle Echols headshot
Kyle Echols
Used Vehicle Manager
(461 reviews)
Nicolas Fuentes headshot
Nicolas Fuentes
Product Specialist
(10 reviews)
Chris Dunson headshot
Chris Dunson
General Manager
(390 reviews)
Mark Dunson headshot
Mark Dunson
Service Manager
(53 reviews)
Josh Honea headshot
Josh Honea
CDJR Technician
(6 reviews)
Ashley Hernandez headshot
Ashley Hernandez
Process Director/Customer Relations Director
(270 reviews)
Sheri Baird headshot
Sheri Baird
BDC Manager
(153 reviews)
Megan Hernandez headshot
Megan Hernandez
Delivery Coordinator
(45 reviews)
John Franco headshot
John Franco
Delivery Coordinator
(31 reviews)
David Escobedo headshot
David Escobedo
Delivery Coordinator
(18 reviews)
Taylor Brannon headshot
Taylor Brannon
BDC Manager
(17 reviews)
Mandy Martinez headshot
Mandy Martinez
Finance Administrator
(9 reviews)
Kadie Ramsey headshot
Kadie Ramsey
Billing Clerk
(9 reviews)
Dusty Wiseman headshot
Dusty Wiseman
Ford Technician
(5 reviews)
Justin Honea headshot
Justin Honea
Ford Parts Counterman
(3 reviews)
Tevin Marsh headshot
Tevin Marsh
CDJR Technician
(3 reviews)
Isaac Garrido headshot
Isaac Garrido
Product Specialist
(2 reviews)
Bryan Hope headshot
Bryan Hope
Product Specialist
(2 reviews)
Bud Imel headshot
Bud Imel
Service Tech
(2 reviews)
Robert Imel headshot
Robert Imel
CDJR Parts Counterman
(2 reviews)
Colton Isom headshot
Colton Isom
Ford Technician
(2 reviews)
Derek Mills headshot
Derek Mills
New Vehicle Manager
(3 reviews)
JR Mitchell headshot
JR Mitchell
Service Tech
(2 reviews)
Justin Moore headshot
Justin Moore
Ebusiness
(3 reviews)
Sam Sanches headshot
Sam Sanches
E-Business Manager
(3 reviews)
Kamryn Davis headshot
Kamryn Davis
Product Specialist
(1 review)
John Echols headshot
John Echols
Product Specialist
(1 review)
Jacob McCullough headshot
Jacob McCullough
GM Technician
(1 review)
Mark Mills headshot
Mark Mills
Fixed Ops Director
(1 review)
April Reyna headshot
April Reyna
Office Manager
(1 review)
Taylor Summers headshot
Taylor Summers
BDC
(1 review)
Cody Wetsel headshot
Cody Wetsel
GM Technician
(1 review)
Vanessa Willden headshot
Vanessa Willden
Controller
(1 review)
Tim Baca headshot
Tim Baca
GM Parts Counterman
Kevin Callaway headshot
Kevin Callaway
Sales
John Derasmo headshot
John Derasmo
Finance Manager
Jessica Gray headshot
Jessica Gray
Title Clerk
Becky Hutson headshot
Becky Hutson
Accounting Clerk
Stan Mathes headshot
Stan Mathes
Photographer
(1 review)
Cory Osage Osage headshot
Cory Osage Osage
Sales

Reviews

(6,852 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vernon Auto Group from DealerRater.

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Absolutely the best car buying experience I’ve ever had. I’d rate 10 stars if they’d let me. Deiter was the best partner to work with… extremely responsive and had the whole team there on my account hustling to get things done. The entire team is super friendly, extremely helpful, with ZERO pressure! After the initial call, they all jumped into action and got me set up. I started the conversation on Tuesday, and went in the dealership on Saturday with just about everything done. My total time there was maybe an hour! And to be quite honest, half of that time was me having great conversations with Deiter, Taylor and Derek. I will ALWAYS go through this group for every vehicle I purchase from here on out. Thanks Deiter, you guys earned a customer for life!

Absolutely the best car buying experience I’ve ever had. I’d rate 10 stars if they’d let me. Deiter was the best partner to work with… extremely responsive and had the whole team there on my account hustling to get things done. The entire team is super friendly, extremely helpful, with ZERO pressure! After the initial call, they all jumped into action and got me set up. I started the conversation on Tuesday, and went in the dealership on Saturday with just about everything done. My total time there was maybe an hour! And to be quite honest, half of that time was me having great conversations with Deiter, Taylor and Derek. I will ALWAYS go through this group for every vehicle I purchase from here on out. Thanks Deiter, you guys earned a customer for life!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Absolutely wonderful. We broke down returning from Ft Worth to Wyoming. They were able to get the parts in quickly and get our repair done. We were given the best service and care. Super impressed with all the people. They even helped us secure a hotel room and picked us back up when the job was done.

Absolutely wonderful. We broke down returning from Ft Worth to Wyoming. They were able to get the parts in quickly and get our repair done. We were given the best service and care. Super impressed with all the people. They even helped us secure a hotel room and picked us back up when the job was done.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Extra effort and honesty goes a long way. Both were provided by my sales person. Blown away by the treatment Dieter Brannon provided! Will NOT shop anywhere else for a vehicle and he’s officially my “car guy”!

Extra effort and honesty goes a long way. Both were provided by my sales person. Blown away by the treatment Dieter Brannon provided! Will NOT shop anywhere else for a vehicle and he’s officially my “car guy”!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Should have had mud flaps but ther than that everything perfect . Prompt and easy to deal with.

Should have had mud flaps but ther than that everything perfect . Prompt and easy to deal with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Highly recommended, everyone is very friendly and were nothing but helpful throughout the entire process.

Highly recommended, everyone is very friendly and were nothing but helpful throughout the entire process.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending us! We appreciate your support.

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My wife’s truck broke down in Texas while driving back to Utah, and Vernon Ford was able to get it in despite being busy. They repaired it faster than the timeline they originally gave us, and the staff were kind and helpful throughout the process. We really appreciate them getting the truck back on the road quickly during a stressful situation.

My wife’s truck broke down in Texas while driving back to Utah, and Vernon Ford was able to get it in despite being busy. They repaired it faster than the timeline they originally gave us, and the staff were kind and helpful throughout the process. We really appreciate them getting the truck back on the road quickly during a stressful situation.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear that we were able to exceed your expectations and get your truck back on the road quickly during a stressful situation!

Dealer response

We are thrilled to hear that we were able to exceed your expectations and get your truck back on the road quickly during a stressful situation!

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Did exactly what I asked and preformed it in a professional manner. Wete courteous to me.

Did exactly what I asked and preformed it in a professional manner. Wete courteous to me.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! Our team takes pride in delivering professional and courteous service that meets our customers' needs.

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Prompt Service. Was there @ an hour only for a Complete Servicing of my F-150. Accommodating and Friendly!

Prompt Service. Was there @ an hour only for a Complete Servicing of my F-150. Accommodating and Friendly!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind feedback! We are thrilled that our prompt and friendly service helped with your F-150's complete servicing.

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The modern process at this small-town Ford dealership in Vernon, TX was outstanding. They delivered our vehicle and picked up our trade, making the entire experience incredibly convenient. Easily the smoothest car-buying process I’ve ever had. Steve in sales was great to work with, Junior made everything seamless on the management side, and Kay Lynn in finance made that part quick and painless. Highly recommend!

The modern process at this small-town Ford dealership in Vernon, TX was outstanding. They delivered our vehicle and picked up our trade, making the entire experience incredibly convenient. Easily the smoothest car-buying process I’ve ever had. Steve in sales was great to work with, Junior made everything seamless on the management side, and Kay Lynn in finance made that part quick and painless. Highly recommend!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear that your experience at our Ford dealership exceeded your expectations! Thank you for your kind words and for choosing us for your car-buying needs. We truly appreciate your recommendation and hope to see you again in the future.

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They did everything I asked, everyone was positive and professional, price was the best I encountered

They did everything I asked, everyone was positive and professional, price was the best I encountered

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! It's our top priority to ensure customer satisfaction and we're thrilled to hear we met your expectations.

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