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Vernon Auto Group

(6,834 reviews)
Visit Vernon Auto Group
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 state dealer award
View 39 awards
2024 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (940) 227-4268 (940) 227-4268
Used (940) 227-4402 (940) 227-4402
Service (940) 227-4823 (940) 227-4823

Inventory

See all 474 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since September 2010.
Vernon Auto Group - A new unique way to buy a vehicle! In a small town in North Texas lives a unique company with BIG ideas. We're redefining how our customers buy and own vehicles and it's working! Simply put you will appreciate the easiest most efficient and enjoyable buying and ownership experience ANYWHERE! In fact our innovative approach has driven us being the #1 Ford Select Dealer in the nation and a eBay Motors Top Strategic Seller!
Know the Deal!!

Service center

Phone number (940) 227-4823

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Deiter Brannon headshot
Deiter Brannon
Product Specialist
(356 reviews)
Kay Lynn Rodriquez headshot
Kay Lynn Rodriquez
Finance Manager
(167 reviews)
Shauna Cowart headshot
Shauna Cowart
Finance Manager
(77 reviews)
Katelyn Zapata headshot
Katelyn Zapata
Finance Manager
(27 reviews)
Morgan Chavez headshot
Morgan Chavez
Product Specialist
(13 reviews)
Eli Vincent headshot
Eli Vincent
Service Porter
(10 reviews)
Justin Acosta headshot
Justin Acosta
CDJR Service Advisor
(9 reviews)
Tony Colbert headshot
Tony Colbert
CDJR Technician
(7 reviews)
Dusty Wiseman headshot
Dusty Wiseman
Ford Technician
(5 reviews)
Rodney Haston headshot
Rodney Haston
Product Specialist
(231 reviews)
Rodney Moore headshot
Rodney Moore
Product Specialist
(157 reviews)
Tyler Brints headshot
Tyler Brints
Buyer
(94 reviews)
Robby Ramsey headshot
Robby Ramsey
GM Service Advisor
(31 reviews)
Kyle Echols headshot
Kyle Echols
Used Vehicle Manager
(461 reviews)
Nicolas Fuentes headshot
Nicolas Fuentes
Product Specialist
(9 reviews)
Chris Dunson headshot
Chris Dunson
General Manager
(388 reviews)
Mark Dunson headshot
Mark Dunson
Service Manager
(53 reviews)
Ashley Hernandez headshot
Ashley Hernandez
Process Director/Customer Relations Director
(269 reviews)
Sheri Baird headshot
Sheri Baird
BDC Manager
(153 reviews)
Megan Hernandez headshot
Megan Hernandez
Delivery Coordinator
(45 reviews)
John Franco headshot
John Franco
Delivery Coordinator
(31 reviews)
David Escobedo headshot
David Escobedo
Delivery Coordinator
(18 reviews)
Taylor Brannon headshot
Taylor Brannon
BDC Manager
(16 reviews)
Mandy Martinez headshot
Mandy Martinez
Finance Administrator
(9 reviews)
Kadie Ramsey headshot
Kadie Ramsey
Billing Clerk
(8 reviews)
Josh Honea headshot
Josh Honea
CDJR Technician
(4 reviews)
Justin Honea headshot
Justin Honea
Ford Parts Counterman
(2 reviews)
Bryan Hope headshot
Bryan Hope
Product Specialist
(2 reviews)
Bud Imel headshot
Bud Imel
Service Tech
(2 reviews)
Colton Isom headshot
Colton Isom
Ford Technician
(2 reviews)
Tevin Marsh headshot
Tevin Marsh
CDJR Technician
(2 reviews)
Derek Mills headshot
Derek Mills
New Vehicle Manager
(2 reviews)
JR Mitchell headshot
JR Mitchell
Service Tech
(2 reviews)
Justin Moore headshot
Justin Moore
Ebusiness
(3 reviews)
Sam Sanches headshot
Sam Sanches
E-Business Manager
(3 reviews)
John Echols headshot
John Echols
Product Specialist
(1 review)
Isaac Garrido headshot
Isaac Garrido
Product Specialist
(1 review)
Robert Imel headshot
Robert Imel
CDJR Parts Counterman
(1 review)
Jacob McCullough headshot
Jacob McCullough
GM Technician
(1 review)
Mark Mills headshot
Mark Mills
Fixed Ops Director
(1 review)
Taylor Summers headshot
Taylor Summers
BDC
(1 review)
Cody Wetsel headshot
Cody Wetsel
GM Technician
(1 review)
Vanessa Willden headshot
Vanessa Willden
Controller
(1 review)
Tim Baca headshot
Tim Baca
GM Parts Counterman
Kamryn Davis headshot
Kamryn Davis
Product Specialist
John Derasmo headshot
John Derasmo
Finance Manager
Jessica Gray headshot
Jessica Gray
Title Clerk
Becky Hutson headshot
Becky Hutson
Accounting Clerk
Stan Mathes headshot
Stan Mathes
Photographer
(1 review)
April Reyna headshot
April Reyna
Office Manager

Reviews

(6,834 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vernon Auto Group from DealerRater.

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It was a good experience everything was handled over the

It was a good experience everything was handled over the phone it was fast and easy

It was a good experience everything was handled over the

It was a good experience everything was handled over the phone it was fast and easy

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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They have always been helpful and get my vehicles in and

They have always been helpful and get my vehicles in and out very timely. Very pleased with the service.

They have always been helpful and get my vehicles in and

They have always been helpful and get my vehicles in and out very timely. Very pleased with the service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Seem to do good work but the service isn’t good at all.

Seem to do good work but the service isn’t good at all. If I lived elsewhere I would take to other dealership. They sure were nice when trying to get my money After purchase no customer service.

Seem to do good work but the service isn’t good at all.

Seem to do good work but the service isn’t good at all. If I lived elsewhere I would take to other dealership. They sure were nice when trying to get my money After purchase no customer service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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I saw a vehicle on their Web site and submitted an

I saw a vehicle on their Web site and submitted an inquired about the vehicle. I received a call from a salesman promptly the next morning. We talked briefly about the vehicle and I asked him to draw the paper work up and id be in later in the day to see and test drive it after my doctor appointment. When I arrived I was dropped off at the wrong lot but my rides had already left. No problem, the sales man came to me with the vehicle. The test drive went well.i asked him to get some numbers together while I looked it over. It was a 2014 F150 4x4 crew cab Platinum Edition. But for a couple of minor dings the vehicle was in great shape. Interior was immaculate. My salesman, Rodney was pleasant not pushy at all and friendly. The finance lady was pleasant, friendly and made the paper work easy and efficient. I'd recommend Rodney and the finance department to anyone looking for a quality vehicle for a great no tricks purchase experience. Great job. Thank you. Steve Martin, Wichita Falls TX.

I saw a vehicle on their Web site and submitted an

I saw a vehicle on their Web site and submitted an inquired about the vehicle. I received a call from a salesman promptly the next morning. We talked briefly about the vehicle and I asked him to draw the paper work up and id be in later in the day to see and test drive it after my doctor appointment. When I arrived I was dropped off at the wrong lot but my rides had already left. No problem, the sales man came to me with the vehicle. The test drive went well.i asked him to get some numbers together while I looked it over. It was a 2014 F150 4x4 crew cab Platinum Edition. But for a couple of minor dings the vehicle was in great shape. Interior was immaculate. My salesman, Rodney was pleasant not pushy at all and friendly. The finance lady was pleasant, friendly and made the paper work easy and efficient. I'd recommend Rodney and the finance department to anyone looking for a quality vehicle for a great no tricks purchase experience. Great job. Thank you. Steve Martin, Wichita Falls TX.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We are thrilled that you had such a positive experience with us and that our team was able to assist you with your vehicle purchase.

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Great customer service!

Great customer service! Bryan Hope was awesome and made the whole experience easy and fast! He was very friendly and knowledgeable. I will be going back for my future vehicles!

Great customer service!

Great customer service! Bryan Hope was awesome and made the whole experience easy and fast! He was very friendly and knowledgeable. I will be going back for my future vehicles!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We take pride in providing great customer service and are happy to hear that Bryan made your experience easy and fast.

Dealer response

Thank you for your kind words! We're thrilled to hear you had a great experience with Bryan and that our customer service made a difference. Looking forward to seeing you for your future vehicle needs!

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Buying from Vernon ford had to be the experience of

Buying from Vernon ford had to be the experience of buying a truck i have ever had. Nick the salesman was great no xx . Kayllyn was also great. I have passed on the word about Vernon Ford . Thank you

Buying from Vernon ford had to be the experience of

Buying from Vernon ford had to be the experience of buying a truck i have ever had. Nick the salesman was great no xx . Kayllyn was also great. I have passed on the word about Vernon Ford . Thank you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words and for passing on the word about our dealership!

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I have been a customer of Sonic automotive group for many

I have been a customer of Sonic automotive group for many years and have purchased numerous vehicles , 2 from Vernon auto group recently

I have been a customer of Sonic automotive group for many

I have been a customer of Sonic automotive group for many years and have purchased numerous vehicles , 2 from Vernon auto group recently

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your continued loyalty and support! We are thrilled to have you as a valued customer.

Dealer response

Thank you for your continued loyalty to us! We are delighted to have served you for so many years.

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Great group of people to do business with!

Great group of people to do business with! They were very professional and helpful. Thanks

Great group of people to do business with!

Great group of people to do business with! They were very professional and helpful. Thanks

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We truly appreciate your support and are always happy to provide professional and helpful service to our valued customers.

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Robbie the service manager did an awesome job was able to

Robbie the service manager did an awesome job was able to find the problem with the windshield. It was able to resolve the issue very quickly. He also gave me a loaner truck to use while my car was being serviced. Awesome company awesome group of people at the service center at Vernon auto Group.

Robbie the service manager did an awesome job was able to

Robbie the service manager did an awesome job was able to find the problem with the windshield. It was able to resolve the issue very quickly. He also gave me a loaner truck to use while my car was being serviced. Awesome company awesome group of people at the service center at Vernon auto Group.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team! We strive to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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Service was great, the facility was very clean.

Service was great, the facility was very clean. Eli. Kept me up to date as the repairs were being done.

Service was great, the facility was very clean.

Service was great, the facility was very clean. Eli. Kept me up to date as the repairs were being done.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Vernon Chrysler Dodge Jeep Ram! We can't wait to see you again, have a great day.

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