Reviews
Jonathan and the service team are the best.
Jonathan and the service team are the best. I have had multiple years experience with MB dealers and service centers and I would rate Jonathan and the service team at Hendrick Charlotte as the best of the lot.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Outstanding customer service.
Outstanding customer service. Easy to schedule an appointment and well managed service department. Michael Duerr was my service rep and he was very pleasant to work with. My vehicle was returned to me sooner than expected and washed. The customer waiting area is well stocked with snacks and drinks so I don’t mind waiting at the dealership while my vehicle is being serviced. Thank you for the good work.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Every time I called and have appointments with hendrick
Every time I called and have appointments with hendrick for my car to have service always great people to deal with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
what an all-time experience I had with Bella shopping for
what an all-time experience I had with Bella shopping for my dream car. Her customer service & professionalism is on point. I’m so thankful to have her on my side through this process! I’m telling you she’s the one for this whole journey!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Samantha, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Sales with Bella was smooth, stress-free, and actually
Sales with Bella was smooth, stress-free, and actually enjoyable! I highly recommend working with her if you’re someone who gets overwhelmed easily when car shopping.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Kanani, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!
Bella was fantastic to work with!
Bella was fantastic to work with! She made the entire process seamless and enjoyable for me and my family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Max Guillossou, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
John D’Errico helped us again and is the reason why we
John D’Errico helped us again and is the reason why we continue to return to this dealership. He is honest , helpful and goes above and beyond for us. Thanks for explaining everything too !!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Marino411, we are so happy to read such a great review about Hendrick Motors of Charlotte - Mercedes-Benz! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
John D’Errico was my service advisor and was very helpful
John D’Errico was my service advisor and was very helpful - I was in for my B service and needed additional services - he explained it all to me . I was very pleased.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Susan D'Errico, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Motors of Charlotte - Mercedes-Benz. If you have any further questions, please give us a call. We're always happy to help!
I highly recommend Ryder Mullis as service advisor.
I highly recommend Ryder Mullis as service advisor. He was competent and reassuring to me that he cared.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rkosten, we are so pleased you enjoyed your visit to Hendrick Motors of Charlotte - Mercedes-Benz! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
John Always does a great job getting my work completed
John Always does a great job getting my work completed efficiently and correctly. Always provides quick updates.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ggcarinci, we are so happy to read such a great review about Hendrick Motors of Charlotte - Mercedes-Benz! If you have any further questions, please give us a call. We're always happy to help!