JT Auto Group

Quiero agradecer a jt auto y a todo su personal en especial a sp Jan Paul por su experiencia en ventas 100 recomendado sin duda regreso a ser business con ustedes

Z and the Mgmt Staff was very accommodating and made buying experience a breeze! Z understood what I wanted in a vehicle to reflect my personality. And she did just that! She Also offered to drive the vehicle I wanted from the dealership in Sanford to my residence in Southern Pines NC to accommodate me from trying to find someone to pick me up from the dealership since I was buying the car on the same day. This purchase took place within a matter of hours. Thank You Z and the entire JT Auto Sales Team

Really persistent even though I changed my mind ,but they are very diligent about trying to work out a deal with you.

Good place to visit for a reasonably priced vehicle, good customer service! Both Austin and Jon were very helpful in the process from beginning to the end. Just wished Austin was able to be there to close out our transaction. Jon assisted in the close and was very thorough, just wanted to end at least with Austin in the building, very friendly guy to work with.

I had an appointment yet they conveyed that was seemed to be an inconvenience to show me a car though there was no one else at the dealership. Will no recommend to anyone.

My son and I drove over an hour to look at a specific car listed on the dealer's website. The car looked good in the photos. The description was a cut and paste from the manufacturer's website, not an actual description of the vehicle itself. When we arrived and the sales person brought the car around, she immediately began to explain why it was priced as it was, including a shattered infotainment screen, badly damaged leather seats, front and rear, missing headrest, etc. None of this was mentioned in the listing carefully avoided in the photos. The whole process wasted over three hours of our time.

I have written a review of JT Auto mart in Sanford a while back that was not very good for them ...But I was wrong to jump to conclusions . I just purchased another car from them , and I was genuinely impressed with the integrity and genuine concern that John and Keith had for me ...And they made sure that I got a GREAT car at a good price !! Used car dealers generally have poor reputations but these guys at this location should be recommended to anyone that is in the used car market . The dealership has a Great selection at fair prices , AND they go above and beyond to satisfy their customers !!

Jon Tew is a dishonest coward. Jon Tew slipped in a $2000.00 cost for a 24-month warranty in the sales contract without asking if we want or agree to a vehicle warranty. We questioned the $2000.00 added cost and specifically asked what warranty covers; Jon Tew told us everything! except for maintenance items such as brakes, shocks, and oil changes. Jon Tew did not disclose any warranty limitations. When our vehicle broke down, we discovered that the warranty only covers specific and internal sections of the vehicle. Jon Tew did not respond to any of phone calls or emails. Jon Tew also claimed that the vehicle had been fully serviced by JT Auto Mart 2 service department, which was also not truthful. All fluids were old: engine, brake system, coolant system, rear and front differentials. The air cabin filter and engine air filter were extremely dirty and clogged. We managed to cancel the warranty, but the vehicle finance company is still having a tough time getting Jon Tew’s portion refunded, wow wonder why!

DO NOT BUY A CAR FROM THEM. I bought a $26K Jeep from them and It immediately needed a $1500 brake job and a new transmission. The salesman told us it was a bumper to bumper 3000 mile or 3 month warranty. The warranty was not bumper to bumper. The service manager is just short of useless and the owner will not return my calls. I am now having to take JT Auto Group to court.

Braxton was great he helped me out I bought two cars for my Turo business an VW Jetta and Range Rover they had over 200 cars to pick from I will definitely be coming back thanks again.