Skip to main content

Autohaus BMW

(4,083 reviews)
Visit Autohaus BMW
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2018 state dealer award
View 15 awards
2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (314) 332-2872 (314) 332-2872
Used (314) 928-1374 (314) 928-1374
Service (314) 928-1322 (314) 928-1322

Reviews

(4,083 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autohaus BMW from DealerRater.

Want to share your experience with this dealership?

Write a review

Easy online appointment scheduling. Appointment time...

Easy online appointment scheduling. Appointment time honored. Greeted in a friendly manner. Excellent service advisor. Very nice waiting area. Work completed timely and accurately.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

Great showroom filled with professional staff. Michael...

Great showroom filled with professional staff. Michael Shiu did an amazing job at helping me pick the right packages and offered me various test drive options. It is the people in the dealership that make a difference, people like Michael.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review, Konstantin! We appreciate that.

It doesn't get much better than this!Finding the...

It doesn't get much better than this! Finding the perfect car can sometimes be difficult. Finding a great salesperson can be even more difficult. That's not a problem at Autohaus BMW! What can I say about Client Advisor Bob Dedert? HE'S THE BEST! Bob helped me get the exact car I wanted. Ordering a car was simple and Bob always kept me well informed during the process from start to finish. From Bob in Sales, to Heather in Finance, to the BMW Genius Larry who gave me an in depth tutorial of my car before I left the lot, the process was friendly, easy, and no pressure. This was one of the best car shopping experiences I have ever had! If you're looking for a BMW, do yourself a favor and go see Bob Dedert at Autohaus BMW!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Bob, Larry, and Heather are true assets to our team. Thank you for choosing Autohaus, we look forward to seeing you again!

Great service and customer experience. Treated with...

Great service and customer experience. Treated with respect and made to feel valued . From the GM to client advisor to car tutorial specialist. All excellent

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

My first BMW purchase and I was very impressed with the...

My first BMW purchase and I was very impressed with the way the sales and finance staff worked with me. Everyone was great to deal with and everything was communicated clearly. Not only do I have a cool new car but I'm confident that they'll take good care of it as service is needed. I guess I'm part of the family now!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

I've always had a great experience, from the sales...

I've always had a great experience, from the sales department to the service department. Every step is explained in full detail. My questions are always answered, and they are readily available when I need assistance. Very honest representatives in the service department!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

I have a great relationship with my service consultant,...

I have a great relationship with my service consultant, Chris. I also like the customer lounge area, very comfortable and the coffee is hot!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

Chris was fantastic from start to finish! Autohaus BMW...

Chris was fantastic from start to finish! Autohaus BMW is the only place I will service my vehicle. Keep up the great work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

My first BMW purchase and I was very impressed with the...

My first BMW purchase and I was very impressed with the way the sales and finance staff worked with me. Everyone was great to deal with and everything was communicated clearly. Not only do I have a cool new car but I'm confident that they'll take good care of it as service is needed. I guess I'm part of the family now!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

Friendly. Fills always welcome. Good service. Service...

Friendly. Fills always welcome. Good service. Service advisors know what to do. Inside the dealership very nice clean fresh coffee

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! Stay safe and see you next time!